(kevindean)

Will Football Finally Bring An End To Time Warner Cable/CBS Standoff?

For 3 million Time Warner Cable customers in New York City, L.A., Dallas, and a few other pockets around the country, it’s been almost four weeks since the cable company pulled CBS and Showtime from its lineup over the latest stupid fee dispute. The final season of Dexter wasn’t enough to end the standoff, and it seems like people stopped caring about what was going on Under the Dome several weeks ago. But could the NFL season put enough pressure on the two parties to finally play nice and end this nonsense? [More]

Time Warner Cable, CBS Still Fighting; Customers Wait For Inevitable Rate Hike

Time Warner Cable, CBS Still Fighting; Customers Wait For Inevitable Rate Hike

Six full days into Time Warner Cable’s blackout of CBS in several major markets and Showtime nationwide and neither side is willing to admit that all this screaming and yelling is really just hurting the customers, who are hiding in the bedroom with their ear against the door waiting for it all to end. [More]

CBS Blackout Leads To Increase In Pirating Of That Show With The People Under The Dome

CBS Blackout Leads To Increase In Pirating Of That Show With The People Under The Dome

CBS’s Under the Dome is typical summer network TV junk food — it might not be up to standards of great shows, but it’s on and it will do until the fall season starts up in a few weeks, so people are watching it. Now that Time Warner Cable customers in the nation’s two largest markets and several others can no longer watch the weekly goings-on of the trapped residents of Chester’s Mill, Maine, viewers are going to the Internet to get their fix. [More]

Time Warner Cable Makes Good On Threat To Pull CBS In Certain Markets, Showtime Nationwide

Time Warner Cable Makes Good On Threat To Pull CBS In Certain Markets, Showtime Nationwide

Days after only briefly pulling the plug on CBS in New York, L.A., and a handful of other markets and nationwide access to Showtime, Time Warner Cable has gone and done the deed for real this afternoon, as negotiations between the two parties failed to reach a happy ending by today’s 5 p.m. ET deadline. [More]

Important information: Time Warner Cable hates you.

Time Warner Cable Jacking Up Modem Fees

Not even a year after Time Warner Cable ticked off its entire customer base (except maybe some who are also heavily invested in TWC) by deciding to charge a $3.95/month modem rental fee for equipment that customers already had in their homes, the company has done as we predicted and begun raising that rate to $5.99 a month for equipment that is now even older and more out-of-date than it was last October. [More]

TWC taketh and TWC giveth

Time Warner Cable Tells Me It’s Charging $3.95 Fee At Same Time It Reduces Bill By $3.95

While lots of Time Warner Cable customers are upset about the new modem rental fee — to the point of filing lawsuits about them — Consumerist reader Barry recently received this bit of good news/bad news. [More]

A friendly notice from TWC

Two Class-Action Suits Filed Over Time Warner Cable’s Modem Rental Fee

We had a hunch this would happen when Time Warner Cable unceremoniously gave customers two-weeks notice that they would soon be paying a monthly modem rental fee for equipment that was already installed — the cable company is now a defendant in two identical lawsuits filed earlier today. [More]

Keep an eye on your cable bill.

Time Warner Cable Charged Me Rental Fee For Modem I Returned Months Ago

Since Time Warner Cable announced its controversial monthly fee for cable modems, the company has reassured customers they could avoid the fee by buying their own modem. Which would be great, if TWC actually kept track of whether or not you still have its equipment. [More]

A friendly notice from TWC

Time Warner Cable Tells Customers “Oh, By The Way, You Now Have A Monthly Modem Rental Fee”

Time Warner Cable is irking an awful lot of customers, who recently opened their mail to find out that they are now going to be assessed a $3.95 monthly fee for renting the modem that is already in their home. [More]

Time Warner Cable To Expand Discounted, Capped Internet Plan. Don't Fall For It

Time Warner Cable To Expand Discounted, Capped Internet Plan. Don't Fall For It

In February, Time Warner Cable began offering lower-cost, capped Internet access to customers in some parts of Texas. Apparently this was a success, as the company plans to expand the option to other markets around the country. [More]

TWC Is Surprisingly Cool About Cutting Monthly Cable Bill

TWC Is Surprisingly Cool About Cutting Monthly Cable Bill

Reader Wonder_Kat is amazed at how TWC went out of its way to stop her from canceling cable service by letting her get it for only $15/month. [More]

Eugene Mirman Reads His Letter To Time Warner Cable

Eugene Mirman Reads His Letter To Time Warner Cable

This is a video of comedian Eugene Mirman doing a dramatic reading of his complaint letter to Time Warner Cable that he paid for to have published as a full-page ad in a couple of local papers in Brooklyn. In the preamble, he helps to explain why, as several of you pointed out, the letter came off as rambling and discursive, as opposed to the more straight-shooting approach we usually advocate here. “I could write them an angry letter and someone would get it and think I was crazy,” he tells the audience. “I didn’t want that. I wanted them to know I was crazy.” [More]

TWC Responds To Comedian Eugene Mirman's Complaint Letter

TWC Responds To Comedian Eugene Mirman's Complaint Letter

Time Warner Cable has responded to the complaint letter published by their customer, comedian Eugene Mirman, as a full page ad in several papers. [More]

Customer Takes Out Ad In Papers To Publish Complaint Letter To His Cable Company

Customer Takes Out Ad In Papers To Publish Complaint Letter To His Cable Company

A Time Warner Cable customer decided to express his frustration with the cable company in a unique way, by running his complaint letter as an ad in several papers. That man was Brooklyn comedian Eugene Mirman, who is also the voice of Gene Belcher on FOX’s Bob’s Burgers. Here is that letter: [More]

Time Warner Cable: Thanks For Ordering Cable, But We Won't
Have HD Boxes Until June

Time Warner Cable: Thanks For Ordering Cable, But We Won't Have HD Boxes Until June

Reader CJ decided to order cable after not having it for several years. Turns out Time Warner Cable in LA is out of HD cable boxes… until June. [More]

Hey, Time Warner Customers, Ready To Pay For Fox?

Hey, Time Warner Customers, Ready To Pay For Fox?

Customers of Time Warner Cable may consider themselves the victors in the battle between their cable operator and the Fox network. After all, the two sides came to a last-minute agreement on New Year’s Day guaranteeing that TWC customers will still be able to catch up with Homer Simpson, Walter Bishop and Jack Bauer. But guess who’s gonna pay for that? Here’s a hint: It’s not Rupert. [More]

Fox And Time Warner Cable Threaten Football, Annoy John Kerry

Fox And Time Warner Cable Threaten Football, Annoy John Kerry

Say what you will about John Kerry, but the man does not like the thought of missing football games. If that’s what you are looking for in a Senator — he’s your guy. For a while now, TWC and FOX have been embroiled in a dispute over what the TV network can change for its programming. Now FOX is threatening to pull its channels, including NFL games from TWC if it doesn’t get more money. [More]

TWC Accidentally Cancels Service, Leaves You Bored And Lonely During Holidays

TWC Accidentally Cancels Service, Leaves You Bored And Lonely During Holidays

Marisa is alone during the holidays, but it would have been nice to have TV, phone and internet to keep her company. Unfortunately, she says TWC randomly canceled her service for no reason. [More]