Steve’s TV buying experience with Target has not gone well. If he wants to try this a third time, the store is more than willing to let him, but they say he has to pay full price now and there’s still no guarantee a broken TV won’t show up on his doorstep. [More]
Reader Wayne is an honest person. His Best Buy Insignia TV died and so, of course, he brought it back to the store. They kept it for a little while, decided they couldn’t fix it, and replaced it with a similar model. Then they forgot they did this. [More]
The next time you go shopping for a new HDTV, keep in mind that the brightness and contrast settings don’t adjust brightness and contrast, and most of the fancier-sounding image quality controls don’t do anything except possibly degrade the image. Also, motion blur in live video is largely imaginary, which is good because advertised response times are highly exaggerated. And hey, that impressive “dynamic contrast ratio” the manufacturer is crowing about? Most of the extra contrasty goodness happens when there’s no image on the screen. [More]
Hi-fi curious? PC Perspective has posted the second of 6-part series that walks you through every detail of setting up your own ideal home theater setup, from the planning to stage to source materials to speaker configuration. Future installments will cover setting up a home media server as well. And if you need help picking out the components, bro-site Consumer Reports has an interactive home theater system buying guide that can help. DIY! It’s more fun and if you know what you’re doing, can be cheaper as well.
Marnin would like some help from the Consumerist hive mind. He writes that his friend purchased a Proscan TV from a retailer that declared bankruptcy a week after the purchase. The TV, of course, [More]
The man who said he’ll never buy another Vizio after his crapped out just a few months after his warranty ran out and would cost nearly half the purchase price to repair, says that after our post went up a gal in their customer service department called him and is “doing their best to rectify the situation.” He Jeremy writes on his blog, “This entire situation has taken an unexpected turn, which I will keep you abreast of in the days to come.” [More]
Jeremy won’t be buying any more Vizio TVs. He bought an HD one for $650 , then after 18 months of use, it began flickering on and off and then wouldn’t turn it on. The CSR told him it would cost him ~$300 to send it in to repair the power supply, nearly half the purchase price, as the warranty expired. Jeremy thinks a TV should last longer than a year and a half, and so he wrote an open letter on his blog to William Wang, CEO of Vizio TV. [More]
It probably hasn’t occurred to you that each year there are nearly 26,000 people treated in emergency rooms for injuries sustained by tipping furniture and TVs. It certainly hadn’t occurred to us. Our sister-publication, Consumer Reports, put together a video demonstration showing how your kid can get crushed climbing up a dresser towards your TV. [More]
Scott has been a longtime and loyal Sony customer, but the company finally disappointed him. He writes that his lovely 46″ LCD began to produce strange images on one side of the screen for ten minutes after powering up–not catastrophic, but not acceptable for a $3,000 TV, either. The regular channels of customer service were no help, so Scott took his case to his blog and to Twitter. The result? He heard from executive customer service within hours, and received a new TV for his trouble. [More]
A Best Buy customer has posted his ongoing TV repair saga over at Best Buy’s own forums, and it’s quite a read. Green blotches! Smoke! Parts were ordered! No parts were ordered! The wrong parts were ordered! Botched repairs! This all started back in November and his $3,000 TV still isn’t fixed–although the last time a Geek Squad tech came out, he handed the customer a sheet that said Best Buy had already spent $1,500 on repairs. [More]
In mid-November Todd jumped on a sensational deal for a big-screen HDTV and a home theater system. He placed his order, sure that he wouldn’t find a more appealing offer on Black Friday, but says Dell has yet to ship his order or explain the delay. [More]
The Motion Picture Association of American wants to rent movies to TV viewers earlier in the release window, but they don’t want anyone potentially streaming that video out to other appliances. That’s why last week they went back to the FCC to once again ask for the power to disable analog ports on consumer television sets.
This HSN presenter remembered to use his wrist strap when playing with a Wiimote, so good for him! Unfortunately, it turns out you also have to make sure any attachments are firmly attached.
When I was in college, an older woman I worked with paid me $25 to come over and program her VCR, and that is not a euphemism. Clearly I missed a valid business opportunity when I didn’t think to package that skill and resell it as an in-home service for idiots everywhere. You know, sort of like what InstallerNet offers with universal remotes for the low low actually-sort-of-high price of $250.
As soon as next month, California may become the first state to implement energy consumption rule for big screen TV sets similar to the ones for refrigerators and air conditioners. A trade group has been adamantly opposing it, reports the Los Angeles Times, but hasn’t found much sympathy from the California Energy Commission, which may be able to avoid building a $600 million natural gas power plant if they can cut back on energy guzzling sets.
Good news, everyone! I don’t have an aging hulk of a CRT television in my living room anymore. No, I have a high definition television, thanks to the power of my mind. At least, that’s what a recent study tells me will happen if I wish hard enough.