Norbert says he spotted a $15 fee for “Unlimited Ask a Tax Expert” on his friend’s return, and customer service told him he’d either have to pay the fee or re-do his return. The friend paid the fee and are now awaiting the refund. [More]
Cindy says TurboTax sped her through a filing session that ended with her paying about $30 to upgrade to the deluxe version, even though she didn’t realize she’d made such a purchase. These are the sorts of issues that make Tax Cat purr in quizzical contemplation. [More]
Turbo Tax told reader I’m A Super that he needed to fill out an extra form to complete his state tax return, but wouldn’t tell him which form. Just to be safe, I’m A Super re-downloaded Turbo Tax only to get the same error message. When he called Intuit to ask about the mysterious form, he was that it was solely his responsibility to call the State Tax commission and to review his tax forms to make sure nothing was missing.
We have gotten a few emails that inform us that Turbotax’s new online application, the suitably named “TurboTax Online”, is down. Anyone else having a problem? Let us know in the comments. [Thanks, Numerous Tipsters!]
Got a Federal tax question you can’t figure out? Input your question at FreeTaxQuestion.com now through Jan 31st and they will call you back within 24 hours with an answer or guidance. Limit one question per person.
Reader Elijah is glad he gave his taxes a manual check before sending them off. Despite accidentally inflating his cross-country moving expenses from $1,635 to $1,635,335, TurboTax’s audit check said Elijah’s return was “green” — meaning that he was at low risk for an audit. Now, Elijah’s wondering: If $2,000 error on his tax return wouldn’t put him at risk of an audit, what would?
A roundup of places to find deals on TurboTax products. [ProBargainHunter]
“We are getting calls from people who are saying that they used some kind of an electronic software program to file their tax returns and that they did not check the box to donate their kicker,” said Rosemary Hardin, a spokeswoman for the Oregon Department of Revenue. “When we bring up their tax return, that box is checked.”
H&R Block is offering Tax Cut Basic federal tax preparation software to directly compete with TurboTax. It’s free, for a price.
Next time the IRS bangs on your door asking you for your tax form, just tell ’em your dog ate it. Your dog named TurboTax.
Last week Intuit, makers of Turbo Tax, sued H&R Block for mimicking its advertising campaign. Block’s ad “copies the physical appearance, dress and mannerisms of the characters in the TurboTax ad, as well as the set, staging and pace of the advertisement,” said Intuit in a statement.