Consumerist
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charities
Save The Polar Bear Sweaters Are Nice, But Do The Bears Really Get The Cash?
So you're shopping and have a choice between Sweater A, and Sweater B, the one that saves polar bears. This so-called "embedded giving" where you buy something and part of the money goes towards a charity has become quite popular, especially during the holiday season, but did you ever stop to think if the polar bears are really getting the money? More » -
contact scraping
Warning, iDrive Lite Spams All Your Gmail Contacts Without Your Permission
Don't install the iPhone app iDrive Lite if you value the privacy of your contact list. Avi Muchnick, one of the developers behind the free, consumer-friendly online graphics suite Aviary, used iDrive to backup his Gmail contact list when switching to a new phone. The next day, he awoke to discover that iDrive's parent company, Pro Softnet Corp, had spammed every single entry in his contact list without his permission. More » -
if it's on the internet, it must be true
People Trust Stuff They Read Online More Than Nearly Any Other Medium
A global Nielsen survey reports the cool yet frightening revelation that people trust opinions they find on the internet more than those from newspapers, TV, radio and magazines. The only category that trumps online rumblings is "recommendations from people known." More » -
reviews
Companies Accuse Yelp Of Review Extortion, Yelp Says No Way
Some San Francisco companies have accused the review website Yelp of manipulating reviews, either in exchange for buying advertising or as punishment for refusing. Yelp flat out denies the charges. They say that the posting and removal of reviews are determined solely by an algorithm and that their sales staff has no access to the reviews. But in this detailed article published this week in the East Bay Express, several restaurants cite phone calls and emails that they say indicates otherwise. More » -
trust
eHarmony Doesn't Believe You're Really Divorced
eHarmony won't let Morgan's mom join until she proves that she's really divorced. She tried to join last year, but was rejected because she was only separated for seven years, and not divorced. Now that her divorce is final, she wants to register without spending another hour filling out eHarmony's "scientifically proven" matching questionnaire. More » -
corporate accountability
Are Companies Finally Figuring Out That Bad Behavior Loses Customers?
A new market research study of over 3600 consumers has confirmed that there are some key things that will quickly erode any trust a customer has in a company: unethical behavior, bad customer service, and outdated products and services. The bad news is that the study was conducted in Europe, which makes us wonder if U.S. companies will pay any attention. More » -
money
Renter's Insurance Probably Won't Cover You From A Bad Subletter
When we wrote about the glories of subletting your apartment while on vacation, we mused that renter's insurance might cover it if your guest damages or steals stuff. While talking to USAA today about our renter's insurance policy we asked them about this and they said nope, it doesn't. You're still protected from all the normal things, like fire, flood, and falling space probes, but not by the actions of someone you've invited into your home. So, we'll just continue to beware and use our best judgment and not sublet to sketchy people. Other people with lower risk tolerances will disagree, and we're okay with that.
PREVIOUSLY: Renting Out Your Apartment On Vacation For Fun And Profit
(Photo: Ben Popken) -
money
Renting Out Your Apartment On Vacation For Fun And Profit
Lately, thanks to our girlfriend's initiative, we've been picking up extra cash whenever we go out of town by renting out our apartment. More » -
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ask the consumerists
What's A Good Dealership Rating Site?
Reader Etinterrapax wants to know if there's any trustworthy car dealer ranking sites. More » -
stanford
No More Drug Company Pens For Stanford Doctors
In order to combat the perception of undue corporate influence upon doctors, Stanford University is banning its hospitals from receiving all gifts from drug company reps. Effective October 1st, everything from pens to coffee cups to catered lunches are verboten. More » -
proctor & gamble
Proctor & Gamble Pushes Diapers, And More, With Mom's Mouths
A secret army of Moms is hawking Proctor & Gamble products through words that pass out of their mouth, or, to use the technical term, "word of mouth marketing." More » -
verizon
Verizon Loses Laptop With Employee Records
Another day, another major American company loses the confidential information of millions of customers or employees. More »
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