When consumers try take the truck in for warranty repair, dealerships say the dashboards aren’t on a recall list, so they can’t do anything. The only thing Dodge will say is that they’re “reviewing records.”
- Toyota Motor Corp. plans to recall about 533,000 Sequoia SUVs and Tundra pickup trucks in the United States to repair faulty components that could make the vehicles difficult to steer….The latest recall covers certain 2004 to 2007 model year Sequoias and 2004 to 2006 model year Tundras, both built at Toyota’s Indiana plant, the automaker’s U.S. sales unit said in a statement.
The defect has caused 11 accidents and 6 injuries, Toyota said. They’ll begin notifying owners in Mid-February and will repair the “defective front suspension lower ball joints free of charge.”—MEGHANN MARCO
Blah blah blah Uhaul wouldn’t rent me a Uhaul because I’m too much of a slacker to show up on time. That’s what ran through our brains when we first read Christopher’s letter. Then we stumbled across this gem.
Shrink a head in a pot, rub your skeletally-painted hands together and evoke ancient jungle spirits for their gris gris: exactly what sort of voodoo do you have to perform to get U-Haul to give you the right truck?
We just got a great story from David H. concerning a run-in he had with some incompetent assholes at U-Haul. After taking his reservation and promising to let him know the day before when he could pick up his truck, David — like many people who incredulously discover that reservations don’t actually mean that a company will reserve anything for you — discovered that he didn’t have a truck on moving day. Worse, when he finally did get him a truck, it looked like Evel Kneivel had used it to jump over the moon. But the best part of his story is that when David complained, the manager looked him straight in the eye, told David that he “was the kind of customer I hate” then kicked him out of the store, slapping a canceled order fee on his credit card on top of it!