GM Voids Warranty On Used Truck, Blames It On Chip Owner Didn't Know Was Installed

GM Voids Warranty On Used Truck, Blames It On Chip Owner Didn't Know Was Installed

Ken is facing a $13,000 repair bill on his 2007 Chevy 2500 diesel truck, because the full factory warranty the dealership assured him it had was voided by GM. The reason: GM says at some point in the past, someone put a chip in the truck that doesn’t match the info GM has, so they don’t have to service it. The problem for Ken is that the dealership didn’t check for this chip before it sold the truck to Ken, and Ken didn’t know about this loophole when he bought it. In fact, he says he bought it about a year and a half before GM implemented this rule. [More]

What Are The Best Smartphone Apps For Motorists?

What Are The Best Smartphone Apps For Motorists?

Maybe I can’t play Plants vs. Zombies while I drive (or maybe I can!*), but that doesn’t mean there aren’t plenty of useful apps for the average driver. In its August issue, Consumer Reports reviews a bunch of apps for motorists, both free and paid, that promise to help you remember maintenance dates, get the correct info after an accident, or find your car in a big parking lot. [More]

4.5 Million Flammable Fords Recalled

4.5 Million Flammable Fords Recalled

Ford and the National Highway Traffic Safety Administration (NHTSA) have announced a recall of 4.5 million vehicles spanning back to 1992. A mixup in the manufacture resulted in the “self-immolation” button being labeled “cruise control.” In all seriousness, though, a vehicle fire could occur on these models, so be sure to check this out.

Tires Prices Increasing Soon, At Least For Cooper

Tires Prices Increasing Soon, At Least For Cooper

Are you planning on buying tires soon? According to this report from TireBusiness.com, Cooper Tire & Rubber Co. is planning on raising its prices for passenger and light truck tires by “up to 12 percent,” in response to an increase on tarrifs from China. They wouldn’t provide a hard date for the price increase, but said “soon.”

Top Ten New Cars, Trade-Ins From Cash For Clunkers

Top Ten New Cars, Trade-Ins From Cash For Clunkers

With Cash for Clunkers mostly over, Consumer Reports looks at the most popular new cars and the most popular clunkers that were traded in.

Invasion Of The Pod Movers Has Disastrous Consequences

Invasion Of The Pod Movers Has Disastrous Consequences

Matt and his family used the portable storage company PODS for their recent move. The company rents you a storage container, then stores it or moves it around on a truck for you. Their system sounded pretty great, but then things started to go wrong. Very, very wrong. What followed was a tale of broken promises, underestimations, and their belongings being held by the police (!) that would put fear into the heart of any person planning a move.

Dodge Dealership Refunds Money On Truck It Couldn't Fix

Dodge Dealership Refunds Money On Truck It Couldn't Fix

Last Friday, we posted about how a Dodge dealership in New York spent nearly a week working on a truck, and charged over $700 for the labor, only to say they couldn’t fix it in the end. It looks like the story has a happy ending: after the truck’s owner sent in a formal complaint and pointed the dealership to our post, the dealership’s owner refunded both the repair fees and the towing fees.

Dodge Dealership Can't Repair Truck After 6 Days, Local Mechanic Does It In 10 Minutes

Dodge Dealership Can't Repair Truck After 6 Days, Local Mechanic Does It In 10 Minutes

A Dodge dealership in Alexandria Bay, NY, wasted over $700 of Joe’s dad’s money and a week of their time not repairing a 20-year-old truck. Joe says he heard that the dealership recently replaced all of its mechanics—maybe they took a page from Circuit City’s playbook?

Rent A Truck From U-Haul If You Want To Stay Put

Rent A Truck From U-Haul If You Want To Stay Put

Chris and his wife moved recently. To do so, they rented a truck from U-Haul. They planned ahead, booked their truck in advance, and did everything correctly. They just had the audacity to request a truck that wasn’t located an hour away from their new home. This was apparently too much for the U-Haul infrastructure to handle.

U-Haul Forgets Customer, Forgets Guarantee, Then Forgets Extra Day Agreement And Threatens Criminal Charges

U-Haul Forgets Customer, Forgets Guarantee, Then Forgets Extra Day Agreement And Threatens Criminal Charges

Consumerist reader Dionicious and his brother tried to rent a trailer from U-Haul over the weekend. First they were faced with a closed location, then they had to ask before the company followed through on its $50 “Right Time, Right Location” guarantee. They hoped that was the end of the screw-ups, but the next day an angry employee called and threatened to file criminal charges against the brothers. Too bad there’s not some sort of $50 “We Threaten You, We Pay” guarantee.

Unfortunately Named Truck To Help Save Environment

Unfortunately Named Truck To Help Save Environment

I love the idea of electric vehicles, but did Electric Vehicles International really have to call it the “eviLightTruck”? Probably not a good idea to have, you know, Satan, in your product name. You’re electric, people already think you’re going to blow up their baby carriages, don’t go out looking for ways to make your job tougher. [evi-usa]

Budget Slaps Customer With $500 Repair Fee Months Later

Budget Slaps Customer With $500 Repair Fee Months Later

When Sean returned a rented truck to Budget Truck Rental nearly a year ago, he went through the standard inspection with an employee, who then signed off on the return. Now the company has sent a $500 bill to collection for damage they refuse to provide evidence of.

Buy One Dodge Ram, Get One Free

Buy One Dodge Ram, Get One Free

“Buy one new dodge ram, get a second dodge ram at no additional cost,” reads the ad for Rob Lambdin’s University Dodge. The auto industry is officially totally fucked. In response to the ad, a commenter on Bimmerclassics.net quipped, “Well at least one of the Big Three is admitting that if you buy one of their new cars you will need a second one as a parts car for the first.” I can’t read the asterisks but our tipster says the deal is you buy one Dodge Ram Quad Cab 1500 and you get a Dodge Ram Single Cab for free. Full ad inside…

6 Things You Should Never Say To A Car Salesman

6 Things You Should Never Say To A Car Salesman

There are few things in life that will test your mettle more than a savvy car salesman. He is a master manipulator and has a PhD in messing with your head. Even if you have checked out some confessions of a car salesman and carefully studied the evil “four-square” technique, there are still some things you could say that tell a salesman you are a soft target. CNN Money and Edmunds.com have put together a list of 6 things you should never say to a car salesman. The list, inside…

No, You Should Not Save Money By Filling Your Rental Truck's Gas Tank With Water

No, You Should Not Save Money By Filling Your Rental Truck's Gas Tank With Water

Look, we know gas is expensive, but don’t save a couple bucks by topping off your U-Haul’s gas tank with water. We won’t pretend to care about U-Haul—not even U-Haul cares about their vehicles—but the next renter will want to bludgeon you with a rusty ice pick when their truck breaks down because you hosed the engine.

http://consumerist.com/2008/06/25/in-an-effort-to-spur/

In an effort to spur sales, General Motors is offering no-interest, six-year loans on new vehicle purchases through June 30th. Unfortunately, only the slow-selling models (i.e., not very fuel efficient) are included in the sale. Oh, also they’re raising prices on 2009 models. [New York Times]

Beware The "MPG Illusion" When Comparing Fuel Efficiency

Beware The "MPG Illusion" When Comparing Fuel Efficiency

Sure, switching from a gas guzzler to a highly efficient (and probably much smaller) car is best for the environment, but it’s not a realistic solution for large families or people who can’t afford it. But don’t let the fact that you can’t buy a 40 mpg car turn you off of a trade up in efficiency anyway. A couple of economists have pointed out that “using ‘miles per gallon’ as a measure of fuel efficiency leads people to undervalue the benefits of replacing the most inefficient automobiles.” Their point: if you’re driving a gas guzzler, even a small improvement in fuel efficiency can generate significant savings.

Angry U-Haul Manager Says You Stole A Truck

Angry U-Haul Manager Says You Stole A Truck

Now that it’s summer, many people are doing the moving thing. For some, this might mean renting a truck or trailer from U-Haul, like reader Ryan. He reserved a truck from U-Haul online well in advance of his move, but when he went in for pickup was told none were available. Ryan called corporate, who called the store and convinced the surly manager to give Ryan a truck. Three days after Ryan returned the truck, he got this voicemail from from U-Haul: “This is Alexandria U-Haul Rentals. Your rental truck was due three days ago and you haven’t returned it. If you don’t return our truck today I will call the police.” See how Ryan handled the situation, inside.