Sure, stealing a bucket truck sounds like a practical escape plan, but it’s all fun and games until you realize that you don’t know how to control the boom and take out trees, utility poles, and traffic signals. Thousands of people in Long Island are still without power after one such rampage. [More]
In the movies, car thieves go for exotic sports cars with 6-figure price tags. In the real world, people who boost automobiles are more practical, as pickup trucks account for five of the ten vehicles with the highest rate of theft claims in the U.S. [More]
Moving can a great time to take a clear-headed look at your possessions and determine what it is that you truly need. H. and his family ended up giving away many of their belongings during a recent move, but not because of any desire to downsize. They had to leave their things behind because the employees at his local Budget thought that a family that booked two identical trucks had done so only because they double-booked. Not because they actually needed two trucks. Nope. [More]
Luckily for the driver of a tanker stuck in the snow in Pennsylvania, an Amish man driving a team of horses happened by and offered the vehicle a tow. [More]
Police are seeking criminal charges against two car salesmen who sold a 67-year-old wheelchair-bound man with dementia a new truck. He died later that day after suffering a heart attack, following a high-speed chase with police in his new vehicle. [More]
Everything is going to be just cupcakes, at least judging by how pickup trucks are selling. [More]
Somewhere in upstate New York, a mysterious dump truck rolled down a hill, hitting Jennifer’s partner’s vehicle and one other car. While it’s wonderful that no one was hurt, now the incident has turned into a consumer issue. The truck owner’s insurance company doesn’t want to accept fault for the incident, leaving Jennifer’s partner to file a claim against his own meager insurance. How, she wonders, can they fight back? [More]
Ken is facing a $13,000 repair bill on his 2007 Chevy 2500 diesel truck, because the full factory warranty the dealership assured him it had was voided by GM. The reason: GM says at some point in the past, someone put a chip in the truck that doesn’t match the info GM has, so they don’t have to service it. The problem for Ken is that the dealership didn’t check for this chip before it sold the truck to Ken, and Ken didn’t know about this loophole when he bought it. In fact, he says he bought it about a year and a half before GM implemented this rule. [More]
Maybe I can’t play Plants vs. Zombies while I drive (or maybe I can!*), but that doesn’t mean there aren’t plenty of useful apps for the average driver. In its August issue, Consumer Reports reviews a bunch of apps for motorists, both free and paid, that promise to help you remember maintenance dates, get the correct info after an accident, or find your car in a big parking lot. [More]
Ford and the National Highway Traffic Safety Administration (NHTSA) have announced a recall of 4.5 million vehicles spanning back to 1992. A mixup in the manufacture resulted in the “self-immolation” button being labeled “cruise control.” In all seriousness, though, a vehicle fire could occur on these models, so be sure to check this out.
Are you planning on buying tires soon? According to this report from TireBusiness.com, Cooper Tire & Rubber Co. is planning on raising its prices for passenger and light truck tires by “up to 12 percent,” in response to an increase on tarrifs from China. They wouldn’t provide a hard date for the price increase, but said “soon.”
Matt and his family used the portable storage company PODS for their recent move. The company rents you a storage container, then stores it or moves it around on a truck for you. Their system sounded pretty great, but then things started to go wrong. Very, very wrong. What followed was a tale of broken promises, underestimations, and their belongings being held by the police (!) that would put fear into the heart of any person planning a move.
Last Friday, we posted about how a Dodge dealership in New York spent nearly a week working on a truck, and charged over $700 for the labor, only to say they couldn’t fix it in the end. It looks like the story has a happy ending: after the truck’s owner sent in a formal complaint and pointed the dealership to our post, the dealership’s owner refunded both the repair fees and the towing fees.
A Dodge dealership in Alexandria Bay, NY, wasted over $700 of Joe’s dad’s money and a week of their time not repairing a 20-year-old truck. Joe says he heard that the dealership recently replaced all of its mechanics—maybe they took a page from Circuit City’s playbook?
Chris and his wife moved recently. To do so, they rented a truck from U-Haul. They planned ahead, booked their truck in advance, and did everything correctly. They just had the audacity to request a truck that wasn’t located an hour away from their new home. This was apparently too much for the U-Haul infrastructure to handle.
U-Haul Forgets Customer, Forgets Guarantee, Then Forgets Extra Day Agreement And Threatens Criminal Charges
Consumerist reader Dionicious and his brother tried to rent a trailer from U-Haul over the weekend. First they were faced with a closed location, then they had to ask before the company followed through on its $50 “Right Time, Right Location” guarantee. They hoped that was the end of the screw-ups, but the next day an angry employee called and threatened to file criminal charges against the brothers. Too bad there’s not some sort of $50 “We Threaten You, We Pay” guarantee.