class action lawsuits
If you had experienced two or more repairs on your Treo 600 or Treo 650, Palm has just settled a class action lawsuit under which you might be able to claim benefits. You can either get a $50 or $75 rebate good for purchase of a new Palm smartphone, or you can get your device repaired even if the original warranty has expired. The deadline for filing is July 28, 2008. More information is available at
palzasettlement.com. Inside, The full text of the email Palm sent out. Out of curiosity, are there ever any class action lawsuits that
don't settle out of court?
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recordings
If you have a Treo, you can record your customer service calls by downloading and installing
CallRec (7-day free trial, $19.95 thereafter).After installing the program, press the side button to start recording at any point. CallRec saves the files to your SD memory card. Retrieve the files by syncing with your computer. Finally, email the results to tips@consumerist.com.CallRec lets you adjust the sample rate if you need to conserve card space. The sound is good, too. Listen to reader Nick's
call with Quicken for a sample.CallRec is a great option for Treo owners, adding to the
arsenal of methods consumers can use to record their customer service calls.
— BEN POPKENCallRec [Official Site]
complaints
Oz writes:
I have a business account with Sprint and every now and again, damage my equiptment - which results in a call to Lockline, there handset insurance contractor.
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Consumerist
