(Blueiscool)

Flying The Friendly Skies Friday: Traveling With Heroes; Mile-High Celebrations

Around these parts, we hear our share of the frustrating, the woeful and the all-out angry. But when we catch hold of an idea that brings out the happy and rewarding stories of customers, we like to celebrate it. This week in Flying The Friendly Skies Friday: Honoring the best among us, celebrating in mile-high style. [More]

(Blueiscool)

Flying The Friendly Skies Friday: The Happiest of Birthdays; Upgrades For Everybody

Around these parts, we hear our share of the frustrating, the woeful and the all-out angry. But when we catch hold of an idea that brings out the happy and rewarding stories of customers, we like to celebrate it. This week in Flying The Friendly Skies Friday: The best birthday in the air and upgrades for everybody. [More]

Leah's son gets the ultimate treatment.

And Now: “Flying The Friendly Skies Fridays” Because Traveling Can Actually Be Fun

Around these parts, we hear our share of the frustrating, the woeful and the all-out angry. But when we catch hold of an idea that brings out the happy and rewarding stories of customers, we like to celebrate it. Herewith, then, the first of a few “Flying The Friendly Skies Fridays.” Or FTFSF, if you will. [More]

(Tom Simpson)

Fung Wah Pulls Almost Entire Fleet From Service Because Old, Cracked Buses Are Not So Safe

When you climb aboard one of those Chinatown buses to head from one city’s neighborhood of that same name to the another and feel like maybe your life is in the balance? You aren’t alone. Massachusetts officials found a whole slew of safety problems with the Fung Wah bus line during recent inspections, prompting the company to pull almost every single one of its buses from the road. [More]

Fancy a snooze?

Would You Pay $30 An Hour To Nap In A 7-By-8-Foot Room At The Airport?

You’ve been up since the crack of dawn and have arrived bleary-eyed and sleep-deprived at the airport, only to find your connecting flight is delayed. Like, way delayed. Your options are limited and probably include camping out near a wall so you can at least lean your head against it and catch a few z’s while you wait. Or would you be willing to pay $30 an hour to take a nap in a tiny room of your own? [More]

(Great Beyond)

Priceline Books Me In 3.5 Star Roach Motel, And There’s No Refunds

The problem with Priceline’s “Name Your Own Price” feature is that you don’t get to name your own hotel. That’s the point, of course. When Chris used it to book a 3.5 star hotel for his vacation, though, he looked up reviews for the place and saw that other customers’ experiences ranged from “no heat” to “dog poop in the closet” to “bedbugs.” That was not promising. So he tried to cancel, only to learn that Priceline has a strict policy against that. No matter how terrible the hotel you end up with might be. [More]

(afagen)

Other Airlines Apparently Uninterested In Joining Any Of United’s Fare-Hiking Games

Every year the airlines seem to go through the same little fare-hiking dance, multiple times and with varying results. This time it’s United Airlines, which is trying to raise prices on domestic routes ranging from $4 to $20 roundtrip. The only fly in its pricing ointment is that it doesn’t look like the other airlines are going to follow suit. [More]

(gavdana)

Illness Forces Woman To Cancel Cruise, But She’s Not Ill Enough To Make Travel Insurance Claim

UPDATE: TripMate has provided Consumerist with a statement, which has been added to the bottom of the post. [More]

(u2acro)

Get Fueled Up Before Turkey Day: National Average Gas Prices Could Hit Record High

Gas prices have been slowly falling on average around the country as the summer season ended and the fall ushered in its usual lower prices. This week many areas have been seeing prices drop cent by cent, but that could all change on one of the season’s biggest travel days, Thanksgiving.  [More]

(pwrplantgirl)

Americans Will Be Taking Shorter Holiday Jaunts To Save On Gas This Year

For those of us who don’t want to battle the burgeoning crowds at the airports or fork over big wads of cash for the right seat on the right flight this Thanksgiving holiday, there’s always the option of driving. And even though hitting the road isn’t a cost-free option, more Americans will be doing so this year than last year. [More]

(Flyin Photog)

Plan Ahead If You Want To Snag Seats Together On The Plane For Holiday Flights

Times used to be, you’d show up at the check-in desk with carry-on bags full of liquids,  check your heavy suitcases for free and politely ask if you could sit next to your husband/girlfriend/son/best pal Liz. But with window and aisle seats now selling for an extra fee, how’s a family supposed to make sure they can stick together up in the air this Thanksgiving? There are a few things you can do to tip the seating odds in your favor. [More]

(birdarts)

Priceline Convinces Kayak To Elope By Paying It $1.8 Billion In Cash & Stock

Who knew these two crazy kids would end up together? Travel site Priceline announced it’s going to pay its fellow travel search company Kayak $1.8 billion in both stock and cash. With this kind of speedy relationship, it makes you wonder if anyone bothered with a pre-nup.  [More]

(Spotted drum ♥ (on & off))

Travel Company Closes Suddenly, Stranding Some Customers Mid-Trip

Talk about throwing a kink in your plans: A New Jersey travel company that had been operating for 47 years shut down without a warning this month, stranding customers with unfinished travel plans and in some cases, whisking their money away into the unknown. Just two days before the shutdown, the company was asking customers to pay in cash for a discount. Now, many are complaining that the company never paid for hotels, airlines or other accommodations. [More]

(Great Beyond)

Expedia Can Give Me A Refund If I Build A Time Machine

Maybe Expedia isn’t the best choice if you want to make a same-day travel booking. Eric was going to get stuck on a layover in Atlanta, so he booked a hotel before arriving. Less than hour later, he missed a connecting flight and would be traveling through a different city. Oh, well, it shouldn’t be all that hard to cancel a hotel reservation that’s only an hour old. Right? He could try to cancel the reservation all he liked, but he’d still have to pay 100% of the booking price. [More]

American Airlines Bends Laws Of Time And Space To Make Travel Experience Even Worse

American Airlines Bends Laws Of Time And Space To Make Travel Experience Even Worse

Robin flew on American Airlines from Las Vegas to New York over the weekend, and he had the audacity to expect that airlines operate on something resembling normal-person time. If someone told you, a normal person, that they would make a decision in “a little while,” how long would you assume it would be? How about four hours? That’s how long a “little while” was when airline staff were eciding whether to let Robin’s delayed plane go due to weather. [More]

Megabus Hero Grabs Wheel From Unconscious Driver, Steers Bus To Safety

Megabus Hero Grabs Wheel From Unconscious Driver, Steers Bus To Safety

The driver of the Megabus traveling from Philadelphia from Pittsburgh was, witnesses told various local media, “out of it.” She forgot to take her blood pressure medication, became ill, and lost consciousness. Dozing passengers were alerted to her state when two tractor-trailers boxed in the bus. Passengers rushed to the front to help, but one man happened to be in the right place and had the right qualifications. That was a Pittsburgh pastor who has driven a variety of large vehicles, and had just earned his commercial driver’s license. [More]

Tell The FAA What You Think About Using Electronics During Take Off

Tell The FAA What You Think About Using Electronics During Take Off

We’ve mentioned this before, but if you’d like to keep playing Fruit Ninja (or whatever people are doing now) while you ascend into the heavens, you’ll probably want to take note of these instructions for letting the FAA know your feelings about electronics use during take off. [More]

Waiting 3 Hours In The Heat For Our Bus, Megabus Only Answers Via Twitter

Waiting 3 Hours In The Heat For Our Bus, Megabus Only Answers Via Twitter

Megabus serves as an alternative to Greyhound or Amtrak travel, but has a distinct disadvantage over its competitors. Passengers have to queue up outside to wait for their buses instead of inside air-conditioned bus stations. Or at least some kind of shelter. Kenneth found himself waiting outside for three hours, fifteen minutes for an absentee Megabus. He tried to call the company to find out what was going on, but no one was picking up the phone. The Twitter representative did pick up the computer, though, so that was something. [More]