RP was just offered a transfer on his Citi card by a Citibank CSR, but the CSR was kind of vague on the details of the offer and could only repeat the benefits. RP looked online while the CSR pitched the offer, and found that there’s quite a big catch in the fine print–after six months, the interest rate jumps from 3.99% to 29.99%. [More]
Vonage No Longer Charging International Rates For Transferred Domestic Calls
By June 20, 2009
Vonage apparently rustled up a map and is now apologizing to customers who were accidentally charged international rates for their domestic calls. Reader J.R., who in April received a $38 bill after Vonage billed a call to Los Angeles as a call to Algeria, sent us the telecom’s apology note…
By March 19, 2009
If you transfer a prescription to RiteAid, you’ll receive a $25 gift card. Emily, who tipped us to this, says the cashier told her you could do this for up to four meds, but their website says just two. Also, you can’t use the gift card to pay for prescriptions. Still, hey, free money if you don’t mind where you get your prescription filled. [Rite Aid]
Reader Talks Citibank Down To A Lower Interest Rate On Her Credit Card
By November 17, 2008
Nicole was hit with a surprise 6 point interest rate increase on her Citicard, so she fought back. Her story is a good reminder that you should look at all of your options and be prepared to argue on your behalf, even if you’re not in a position where you can just pay off the entire balance and walk away.
Customer Gets Slapped With "Excessive Activity" Fee For Messing With Savings Account Too Much
By May 9, 2008
You'd Better Know Your Balance, Because WaMu Certainly Doesn't
By March 7, 2008
“Keep track of your bank balances!”—pretty much every week on Consumerist either we or our readers say something like this.
