(Alan Rappa)

Best Buy Needs 2 Forms Of Photo ID To Give You Five Bucks For A Broken Cell Phone

Quick: in your wallet right now, do you have two photo IDs? I do, but only if you count a BJ’s card. If you don’t, don’t visit Best Buy to trade in your junky old cell phones. In the subject line of his e-mail to us, reader S. declared his weekend to be the “Worst Best Buy Experience Ever.” We wouldn’t go that far, maybe because our bar is set a little low for what the “worst” experience at any given retailer should be. It was pretty irritating, though.
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At Amazon, 'Heavily Scratched' Is Subjective

At Amazon, 'Heavily Scratched' Is Subjective

Instead of fussing with selling their old iPad on eBay or to a local stranger on Craigslist, Heather and her husband tried trading it in through Amazon. The company offered the best price, and Amazon’s a reputable company that would offer them a fair trade. The device had too many scratches to be considered “like new,” in Amazon’s opinion, so they had Amazon send it back. They packed it back up to trade it in “good” condition, and Amazon downgraded its condition again. Even though they hadn’t exactly wrapped it in steel wool in the interim. [More]

GameStop Made Me Buy Cables So They Could Test My Xbox Trade In

GameStop Made Me Buy Cables So They Could Test My Xbox Trade In

Jason went into GameStop to trade in his Xbox 360, and experienced something odd. He says they refused to take his trade-in unless he bought new non-HD cables so they could test the system with the non-HD TVs they had in the store. [More]

Apple, AT&T Continue To Irritate Would-Be Upgraders

Judging from messages on our tipline, it was a little too early Thursday to deem Apple and AT&T are doing a bang-up job handling the upgrade process for existing customers.

Bought a New iPhone Within The Last Month And Hate Yourself/Apple For It? 'S All Good

Bought a New iPhone Within The Last Month And Hate Yourself/Apple For It? 'S All Good

Molly just bought an iPhone 3G, only to find out Monday that Apple would be releasing a better, faster, more compass-y phone, the iPhone 3 G S, June 19. She had two options — keep the suddenly not-so-new-seeming iPhone 3G while pining for the newer, hotter model, or head to the AT&T store and regulate.

When The Economy Gets Tough, The Tough Play Video Games

When The Economy Gets Tough, The Tough Play Video Games

As pretty much every retailer imaginable aside from Walmart loses money — one chain is not only doing fine, it’s actually growing — GameStop. It seems that when the going gets tough — people just want to play video games.

Consumer Reports: 10 Car Shopping Mistakes And How To Avoid Them

Consumer Reports: 10 Car Shopping Mistakes And How To Avoid Them

Consumer Reports has compiled a list of common car shopping mistakes from their Smart Buyer’s Guide to Buying or Leasing a Car, which, of course, you can find in bookstores.

Kodak's Trade-In Program Pays For Your Old Camera

Kodak's Trade-In Program Pays For Your Old Camera

Kodak will pay for your old camera if you buy a new Kodak EasyShare. It’s like trading in your old car, except there are no shady dealers.

Step 1 — Register for a Trade-In account and log in to the Trade-In Center.
Step 2 — Select the appropriate trade-in estimator and receive an instant estimate.
Step 3 — Buy your new camera at kodak.com.
Step 4 — Ship a copy of your kodak.com receipt & your old camera using the prepaid shipping label.
Step 5 — 7 to 14 days after receipt of the item, we send payment to you by check.

The program, which has been active since last October, evaluates several factors, including camera condition, zoom level, and external media included. The trade-in value is determined primarily by megapixel count.