Has Toys 'R' Us Forgotten That Its Customers Are Children?

Has Toys 'R' Us Forgotten That Its Customers Are Children?

Alexander wonders: if Toys ‘R’ Us is a business that caters to children, why aren’t their policies very child-friendly? If fickle children receive duplicate gifts or things they just don’t want, why won’t the chain take them back? He shared a recent experience along with his rant. [More]