Top Posts Of The Week

Just Say 'Yes' To Telemarketers
"The secret, apparently, is to make every third or fourth yes mean something entirely new through the magic of inflection—but you'll have to stay committed to it even when the telemarketer catches on..."

JPMorgan Chase Accidentally Breaks Into Your House And Steals Everything You Own
"After the Dickson's bought the house back in May, the foreclosure proceedings against the previous owners were supposed to have been stopped. They weren't."

Wal-Mart Fails To Change Your Oil And Lies About It
"she replied, "Yep, I know it was, cause I did it myself." He then went to go check the dipstick and discovered the oil hadn't been changed after all."

AT&T Turns That Whole Warrantless Wiretapping Thing Into A Hilarious Marketing Joke
"According to AT&T, Ms. Suspicious "has nothing to hide," so she certainly won't mind when AT&T and their traitorous telecom buddies trash the Constitution and violate her right to privacy!"

Car Stereo Company Tries To Install GPS, Causes $12,398.54 Damage To Your Car
"After a few unsuccessful attempts to get the car stereo installation shop to repair the damage they caused, Brandon took the car to some BMW experts and found out that the botched installation had caused over $10,000 in damage to his car."

(Photo: Matt McGee)

Top Posts Of The Week

Rocky Mountain Chocolate Factory Refuses Bathroom Access to 5-Year-Old, Who Then Has Diarrhea In Front Of Them
"I begged them to have a heart and that she was 5 but by that time she had lost it all over herself and me."

Powerpoint By Pissed Comcast Employee Reveals They Know Exactly How Much
They Suck
"A good way to describe Comcast customer service: "Don't care. Just sell.""

Sears Is Now Officially Too Incompetent To Even Take Your Money
"He's spent quite a lot of time lately trying to give them $1500 for a lawn tractor, but they just couldn't figure out how to complete the transaction. Yes, Sears has finally gotten to the point that they can't take your money even if you want to give it to them."

Top 10 Best and Worst Reputations In Corporate America
"Google is tops and Halliburton is not."

Circuit City Calls The Cops On Customer Who Tried To Redeem $40 DTV Coupon
"Circuit City wouldn't let Larry redeem his $40 digital transition converter box coupon unless he signed a credit slip agreeing to pay $40. Larry refused, and asked to cancel the transaction. Circuit City's manager responded by calling the police before following Larry into the parking lot to write down his license plate number."

(Photo: fantasysage)

Top Posts Of The Week

The New $199 iPhone Is $160 More Expensive Than The $399 iPhone It Replaced. What?
"The iPhone itself may be cheaper, but the required flat-rate data plan now costs $30 per month, a $10 increase."

Five Sites That Will Help You Recession-Proof Your Life
"Although we are not technically in a recession, it's starting to feel like one. As gas prices and unemployment continue to rise, we've rounded up a collection of useful advice for the current period of economic austerity."

The New iPhone May Save You Money—If You Don't Buy One
"...impact on handset makers and carriers...it's going to force them to increase subsidies and reduce service fees.

Tony Roma's, Where 16oz = 14oz
"The glass was just as tall as a normal glass, but it had a thicker bottom, making it hold less. These glasses are known as "falsies.""

"So Apparently They Decided To Turn Our Apartment Complex Into A Nudist Colony"
"What really bothers me the most is the company that owns the property released the information to the public (news, etc.) before they even discussed it with the residents/apt. complex management.""

(Photo: airgap)

Top Posts Of The Week

The World's 5 Worst Ways To Get Drunk
"Russian aftershaves are a popular item since some have a 97% alcohol content."

Wal-Mart Reports You To The Police For Not Allowing Them To Check Your Receipt
"About thirty minutes later my wife received a call from an officer of the local police department."

Six Flags Requires You To Check All Bags Before Each Rollercoaster For $1 Per Ride
"...all the major coasters in the park now require you to stow your bag, and charge you a buck a ride for the privilege."

Lawsuit: Comcast Leaked Customer's Banking Info After She Sent Check For "My Right Arm"
"Attached was a copy of my personal check with my name, my address, my phone number, My account numbers, my signature... nothing was blacked out...Nothing!"

Meet The Coupon-Throwing Papa John's Owner From Hell
"I pointed it out for the third time, and she typed in the code and then threw the page away. I asked for the remaining coupons back and she snapped, "I'm not your secretary!""

(Photo: Marike79)

Top Posts Of The Week

America's Most Unhealthy Drinks Exposed
"...you should be aware that there are a lot of so-called "healthy" drinks out there that will do you more harm than good."

18-Year-Old Says He Hacked Comcast Because He's "Tired Of Their Shitty Service"
"The 18-year-old who recently hacked Comcast and took down the company's homepage and webmail told Wired that it was Comcast's own fault..."

The 10 Most Annoying Airline Fees
"8. Delta charges $50 to customers who still want a physical copy of their ticket."

5 Things You Should Never Say While Cellphone Shopping
"4) Yes, I would like a 2 year contact!. You ideally want no contract. If that's not possible, you'd like a one year contract."

Why Super-Cleaning Microfiber Has Never Caught On In The U.S.
"...a cleaning cloth introduced in Europe a decade ago that's never caught on in the U.S., despite its ability to clean all sorts of things without the use of cleaning chemicals."

(Photo: Gregg Sperling)

Top Posts Of The Week

Microsoft And The $1,632 Copy Of Vista
"Microsoft charged Bill $1,632 for a single Windows Vista Ultimate upgrade license..."

California Ford Dealership Radio Ad Tells Non-Christians To "Sit Down And Shut Up"
"Now, since we all know that 86 out of every 100 of us are Christians who believe in God, we at Kieffe & Sons Ford wonder why we don't just tell the other 14% to sit down and shut up."

Circuit City Calls The Cops On Customer Who Requests A Price Match
"He told me there was no way he was going to match the price and that I should leave. I said I would gladly leave once he proved to me that the club portion of the policy existed. His response: he called the police!"

Applebees Hot Fudge Sundae Menu Picture Vs. Reality
"Compare the menu's Hot Fudge Sundae shooter, which fills the glass and spills over the top, to the Sundae they served me, which barely fills half the cup."

Hey North America: Why Aren't You Buying 20 Oz Bottles Of Coke?
"Oh no! You know there's something wrong with the economy when people stop buying (comparatively) expensive 20 oz bottles of Coke."

(Photo: micah.d)

Top Posts Of The Week

Burger King To Offer Huge Burger Meant To Feed 6 People?
"Supposedly, this item is going to help BK compete with "pizza.""

10 Confessions Of A Kmart Manager
"7. We hate Sears just as much as you do."

Are You A Sucker For Using Your Credit Card?
"I'm reasonably sure that many people do not make the same purchases when they pay with plastic. This isn't just a feeling or anecdotal evidence. Researchers have found that people's willingness to purchase more products or services increases with the use of plastic."

How Do The Detroit Lions Feel About Season Ticket Holders? "F—- 'Em"
"...it seems that Kevin didn't appreciate an email that the Lions inadvertently sent him concerning a problem with his tickets. The email read: "Lance...he is not talking about you here. Mark was asked to speak to these people and he said no. F... 'em until next year.""

Lawsuit: The Bank Told Me To Spend That Mysterious $280,276.76 They Put In My Account
"Now the bank is suing Herbert Starbird, claiming that he never contacted the bank. By the time the bank noticed the error, Mr. Starbird and his wife had spent $163,330.37."

Top Posts Of The Week

"Gay" Player Name Banned By Xbox Live
"According to the supervisor, it wasn't that she found the name offensive, but it was the "greater Xbox community" that found it offensive."

Fake, Funny Poncho Ad Causes Outrage, Laughter
"He thinks the ad is hilarious, but we found at least one complaint from a Weekly Dig reader who thought the fake ad was "misogynist" and that the "potential hilarity was ruined by bad taste and poor judgment."

Charter To Begin Tracking Users' Searches And Inserting Targeted Ads
"Charter Communications is sending letters to its customers informing them of an "enhanced online experience" that involves Charter monitoring its users' searches and the websites they visit, and inserting targeted third-party ads based on their web activity."

Starbucks: Shut Up, I'm Recording The Celtics Game!
"Customers, please try not to talk about the Celtics game. I am recording it and watching it when I get home tonight. I would really prefer to not know the outcome ahead of time. Thanks."

Lazy Employees Lose Kohl's An Easy $300 Sale
"I am watching the counter person empty out and count up her drawer (It's about 6:55) and it turns out she can't hear me, or the other two gentlemen at the counter at that time."

(Photo: msmail)

Top Posts Of The Week

It's Now Completely Impossible To Sell A Laptop On Ebay
"The cool thing about eBay's support system is it will always answer your question; unfortunately, that answer will always be a form letter on how to reset your password, as Timothy discovered when he tried to figure out how to sell his laptop to someone who wasn't a Nigerian scammer."

Home Depot Won't Let You Buy Stuff Without Knowing What You Plan To Do With It
"I requested assistance from the employee assigned to the area because again I do not feel I need to report to Home Depot where I plan to use items I purchase. I was told my transaction would not be completed without providing the information requested. I left without my items."

9 Foods You're Not Allowed To Buy
"Fortune magazine has compiled a list of 9 "forbidden' foods that have been banned (for some reason or another) in the US."

Seagate Sends You A "Mavericks Suck" Hard Drive
"...either someone in the Seagate factory has too much time on their hands, or Seagate has a “Mavericks Suck” model drive now."

OfficeMax Calls You A Thief For Trying To Recycle
"Chris runs a computer repair business that leaves him flush with empty cartridges. According to one cashier, this makes Chris a thief."

(Photo: Paxton Holley)

Top Posts Of The Week

7 Confessions Of An Apple Macintosh Specialist
"If you fill out the survey and rank us 6 or lower, a manager will call you the same day or the next, corporate policy."

10 Ways To Save Real Money
"The champagne is dry and crusty, and all the hundred-dollar bills used to light cigars have crumbled into ash. It's time to tighten our belts and get real about spending less and saving more."

Disney Upset About Risque Hannah Montana Pics, Underaged Girls On Their Billboards In China
"Staring down at the throngs of shoppers...was a white girl who looked all of 12, reclining in a matching bra-and-panties set adorned with Disney's signature mouse-ear design."

Sprint Sends You Bill For $32,669
"Had his cellphone been used as a call-home payphone for a neighborhood of Tajikistan émigrés? Or by NASA as a Space Station communications channel?"

Top Posts Of The Week

Let Best Buy 'Professionally Install' Your XBox Games
Are you one of the tens of customers who has trouble inserting their XBox 360 games? For a low, low price, Best Buy will come to your home and professionally install those complex XBox games."

Microsoft Keeps Your Repaired XBox For 4 Months, Calls You A Thief For Wanting It Back
"Microsoft hasn't returned Tiffany's XBox 360 for four months because they think she is a thief, even though she has her original receipt and a credit card statement proving that she is the console's rightful owner."

WaMu: Sorry We Don't Have Your $4200 In Cash, Want A Check?
"He told me (still across the room BTW) that they operated on some automatic withdrawal machines and that he couldn't authorize that much of a withdrawal because other people needed to use it and that the amount of capital wouldn't cover it."

Macy's Confiscates Your Item Because "Another Customer Wants It"
"...before she could pay for the item the store's manager stopped her and took the pot away because "another customer want[ed] it."

EMI Says You Can't Store Your Music Files Online
"Today, MP3tunes' CEO Michael Robertson sent out an email to all users of the online music backup and place-shifting service MP3tunes.com, asking them to help publicize EMI's ridiculous and ignorant lawsuit against the company"

Top Posts Of The Week

Sprint To Customer: "Are You Nucking Futs?"
"Reader Pam asked Jessica if she could port her landline to her mobile account, prompting the Sprint CSR to respond: "No, are you nucking futz?""

What Happens When You Pay Your $0.19 Amex Bill With 7 Origami Checks?
"I didn't want them to accidentally drop one, and I was still in a bad mood, so I folded the first check up. Then the second. Then I realized I could fold them all up... around each other."

PHOTO: Dell Breaks Your Laptop, Sends Replacement Full Of Pubes
"Reader K's call to Dell tech support for his laptop resulted in the tech helping him break a different computer, then sending him a replacement laptop full of human pubic hair."

Sears Refuses To Refund $1070 For TV They Never Delivered
"They were never able to deliver it, however, so finally Tom arranged for a similar discount on another TV and bought that one instead. Now it's four and half months later, and Sears still won't remove the charge for the original out-of-stock TV from Tom's Sears Card."

Wal-Mart Holds Your Credit Card and ID Hostage When You Complain
"When Steve said he'd call corporate about their ID checking policy, the cashier refused to hand back Steve's credit card or ID until Steve spoke to an in store CSM. That's right, after he complained, the cashier held his credit card hostage."

Top Posts Of The Week

Creative Sparks Customer Revolt When It Tries To Silence Third-Party Programmer
"Phil O'Shaughnessy...posted a warning on the Creative customer forums that told programmer Daniel_K to stop writing his own drivers for their X-Fi sound cards. The cards still won't work on Vista over a year after the OS was released, because Creative hasn't released drivers for them—but by Mr. O'Shaughnessy's account, Daniel_K is "stealing" from Creative by making the cards work."

Confessions Of A Debt Settlement Company Worker
"My new job is at an all natural bakery, I no longer wish to swerve my truck into a tree on the way to work."

Circuit City Tries To Install Navigation System, Causes $12,119 Of Damage To Your Car
"Circuit City caused $12,119 worth of damage to VTECnical's 2007 Honda Civic while trying to install a Pioneer AVIC Z2 navigation system."

Comcast Degrades HD Quality To Make Room For More Channels
"The left is the FiOs. The right is the Comcast. As you can see, the Comcast signal looks like crap."

Credit Card Expert Disputes Erroneous Charge, Frustration Ensues
"Adam Levitin is having trouble disputing an erroneous $176.96 charge on his Citibank Amex card from PACER, the federal court's online docket system, which he accesses for free. The professor is a consumer credit expert and should have no problem understanding and fixing the error, right? Fat chance."

Top Posts Of The Week

BMW Dealer Refuses To Honor eBay Sale
"...this guy had the nerve to condescendingly laugh and say we are a multi-billion dollar company, ebay will definitely side with us."

The Man Who Owns DoNotReply.com Knows All The Secrets Of The World
"...He blogs about the most interesting ones. Companies embarrassed by having their e-mails posted online can get him to pull the entries from his blog for a small payment. The normal fee to be removed from the site is proof of a donation to an animal protective league or humane society."

Best Buy Calls Cops On You For Telling Fellow Customer Jawbone Headset Is Overpriced, Sucks
"Best Buy called the cops on Alex because he told another shopper that the Jawbone headset he was considering was poor quality and marked up $30 from the manufacturer's price."

Qwest To Workers: Pee In A Urinal Bag
"Qwest ordered field workers to pee in urinal bags so they wouldn't waste time trying to find public bathrooms."

BMW Denies Test Drive Because You Are Not A "Serious Customer"
"We went inside the dealership and after waiting a few minutes the salesman came back and said the manager wanted to keep the miles down on the demo, therefore I wouldn't be able to drive the car unless I demonstrated I was "a serious customer". I'm not sure what could have indicated that we weren't serious, and the salesman wasn't clear on what we needed to do to demonstrate "seriousness"."

Top Posts Of The Week

Top Posts Of The Week

This WaMu Confirmation Number Has A Potty Mouth
"I logged online to check my Wamu account tonight and I was surprised by the profanity in the "confirmation number" field."

Apple Still Won't Sell You A Computer Because You've Got Too Many Gift Cards
"I have 7 gift cards totaling $1250. Apple refuses to sell me a computer despite having $1250 upfront."

7 Confessions Of A Verizon DSL Tech Support Rep
"5. In order to meet their 15 min handle time, agents have simply transferred the customer back into the queue to talk to another agent and tried to make it look like it was a phone problem."

Complaint Remover Gets Rid Of "Negative Links," Including LOLCats
"CLIENT: So you like make new internets and push the bad internets down
Kelly: yes
CLIENT: My keywords are lolcats
CLIENT: I have a cat breeding business and people keep making pictures of cats with derogatory phrases on them
CLIENT: It's hampering my ability to attract new clients"

AT&T Won't Sell You iPhone Because "You're Going To Unlock It"
"No" "What?!!? Why not!?" "Because you are going to unlock the phone and we can't allow that. Go buy one on eBay."

Top Posts Of The Week

Do Coat Hangers Sound As Good Monster Cables?
"Seven different songs were played, each time heard with the speaker hooked up to Monster Cables, and the other time, hooked up to coat hanger wire. Nobody could determine which was the Monster Cable and which was the coat hanger."

Staples Tries To Charge Senior Citizen $390 For Basic Computer Repair
"Reader Michael watched incredulously as a Staples tech tried to convince a senior citizen that his computer wouldn't work properly without repairs costing almost $400."

Complaint Remover Gets Rid Of "Negative Links," Including LOLCats
"CLIENT: So you like make new internets and push the bad internets down
Kelly: yes"

Crest Pro-Health Mouthwash: "I Woke Up With Brown Spots On My Teeth"
"Crest Pro-Health Mouthwash turned my teeth brown! And on top of that, I can't taste anything!"

Detained And Harassed At Walmart For Not Showing A Receipt
"Appalled that the Wal-mart employee had just touched me, I said "excuse me", but Bob refused to budge, demanding again to see my receipt. I attempted to walk around him, but he kept stepping in front of me, and I would bounce off of him."

Top Posts Of The Week

Bank Of America Won't Let You Access Your Money
"So, what if I was say, Donald Trump and wanted to spend 30 grand on something?" His response, " Well , for Mr Trump we would have made an accommodation ahead of time."

Man Records Phishing Call
"Scammer: I'm just coming within two days with two FBI agents, OK.
Howard: Well, you bring 'em here. I've got a 357. I'll put your name on it."

Unlawfully Detained At Home Depot For Not Showing Receipt
"According to his police report, the officer stopped Matt without reasonable cause and forced him to comply with "store policy." Matt feels that this was a violation of his 4th amendment rights."

This Sports Authority Coupon For 20% Off Cannot Be Used For Anything
"Sports Authority misses you so much that they sent out a 20% off coupon that doesn't apply to sports equipment or 68 named brands. You might, might be able to get 20% off a pair of socks."

We're Too Pretty For Southwest!
"I think they were just discriminating against because we were young decent-looking girls. I mean, nobody else on the plane looked like us except us," she said. "[The flight attendants] were like older ladies...Who knows, they could have been just jealous of us because we were younger."