• scams

    Your PS3s Are Stuck In The UK And You Have To Buy Four More

    Mea culpa. It sounded like a good idea, but the "people-powered" comparison shopping site we wrote about, beatmyprice.com, got one of our readers scammed when she used it in a non-savvy fashion. Rebecca ordered a PS3 from the sketchy-as-hell looking "omexelectronics.biz" for $260. After she ordered it with her Discover Card, she got an email telling her to complete the transaction via Western Union instead. She did so. Big mistake. More »
  • pharma

    Video: Go In For Migraine, End Up With Amputation

    Imagine going to the doctor for a severe migraine and ending up with your right arm amputated. That's what happened to Diana Levine when her doctor injected her with Phenergan, it seeped out of the vein into an artery, and gave her gangrene. More »
  • deals

    Buy One Dodge Ram, Get One Free

    "Buy one new dodge ram, get a second dodge ram at no additional cost," reads the ad for Rob Lambdin's University Dodge. The auto industry is officially totally fucked. In response to the ad, a commenter on Bimmerclassics.net quipped, "Well at least one of the Big Three is admitting that if you buy one of their new cars you will need a second one as a parts car for the first." I can't read the asterisks but our tipster says the deal is you buy one Dodge Ram Quad Cab 1500 and you get a Dodge Ram Single Cab for free. Full ad inside... More »
  • flickr

    Friday Consumerist Flickr Pool Finds

    Here are five wonderful photos that readers added to The Consumerist Flickr Pool this week, chosen because they're both neat and could possibly be used in a Consumerist post. Our Flickr Pool is the place where Consumerist readers go and upload photos for possible use in future Consumerist posts. Just be a registered Flickr user, go here, and click "Join Group?" up on the top right, and start hitting "send to group" on your individual photos you want to add to the pool.

    Title: "Movin' on out"
    Caption: "It's time to pack! Still a while before we move, but I'll be studying for my exam right before we plan on moving."
    By: unleashedlive More »

  • call center scams

    IKEA Employee Steals $400,000 In Less Than A Year

    An IKEA employee who worked in a Baltimore-area call center has plead guilty to stealing almost $400,000 in less than a year. His motivation? "Pure greed," according to his confession. More »
  • circuit city death watch

    Circuit City Turns To Unrelentingly Optimistic Junk Email As The End Nears

    Reader James forwarded us an unsolicited email from Circuit City that we had to post because it's just so chipper about the fact that they've resorted to spamming him out of desperation. It cheerfully proclaims, "Now you'll be the first to hear the latest news," before informing him that he'd been "chosen" as one of their "best customers" to receive spam. More »
  • animal Cruelty

    Petland Uses Puppy Mills

    Jane Weaver of MSNBC writes:

    After an eight-month investigation, the Humane Society of the United States accused Petland, the national pet store chain, of selling dogs bred under appalling conditions at puppy mills around the country.

    While puppy mills aren't illegal, they're also not places where dogs are treated as anything more than merchandise—and the Humane Society says that the 21 Petland stores they investigated mislead buyers on where the dogs actually come from.

    More »

  • success stories

    EECB Convinces Best Buy To Pay For Damage To Car

    Here's a good example of how to write an effective Executive Email Carpet Bomb, or EECB, to break through the "please hold" purgatory of the company's phone system. Alicia's car's bumper was scratched by a Best Buy employee, and calling consumer relations as directed proved fruitless. Now she's got a check in her hands from Best Buy to pay for the repairs.

    We have quite a few stories now about Best Buy responding favorably to EECBs, which goes to show that if you can find a way to reach the company's executives—and you write a good EECB—your odds of having your problem favorably resolved improves considerably. More »

  • nintendo

    Nintendo Goes Above and Beyond for Globe-Trotting Gamer

    When you have a Japanese Nintendo DS and it breaks while in America, who do you send it to? Reader Drew expected high repair fees, but got a surprise when he spoke to Nintendo of America Representative, Amanda. More »
  • baby come back

    Cablevision Wants You Back, Promises "Free 911"

    Ever since switching to FIOS a few months back, reader GiteEmSteveDave has been pestered by his old provider, Cablevision. Like any other jaded ex, Cablevision is losing it's mind in well-meaning promises - like, offering "411+911 FREE". Gitem, you have to be firm - you had good times together, but you're with FIOS now, and Cablevision needs to move on and accept it. If they don't get the picture, then maybe a little tough love is in order.