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    Consumerist
    • federal reserve

      Starting July 1, 2010 Overdraft Fees Will Require Consumer Consent

      The Federal Reserve has announced a new rule requiring overdraft fees on one-time debit card transactions and ATM withdrawals to be "opt-in." The new rule will take effect July 1, 2010. "The final overdraft rules represent an important step forward in consumer protection," said Federal Reserve Chairman Ben S. Bernanke in a prepared statement. "Both new and existing account holders will be able to make informed decisions about whether to sign up for an overdraft service." More »

      1:37 PM on Thu Nov 12 2009
      By Meg Marco
      3,121 views, 57 comments

      Most discussed bornonbord: Well... There goes my free checking account.... more »

    • call centers

      10 Confessions Of A Telemarketing Insider

      Out of the shadows steps a dark figure, sporting wrinkled khakis, a retractable namebadge, and a headset dangling from his ear. It's the telermarketing insider, and he's going to confess to you how his industry really works and how you can resist and even fight back: More »

      11:31 AM on Thu Nov 12 2009
      By Ben Popken
      14,904 views, 143 comments

      Most discussed oblivious87: I called and asked for donations from alumni for my school. It was a great way to connect with more »

    • don't buy a macpadd

      MacPadd Inventor Drinks With Wife, Brags About Education, Curses, But Does Not Provide Tracking Number

      Some people should never go the entrepreneur route. Meet David Free, the man behind QMS, a company that sells and sometimes even ships an aluminum mousepad called the MacPadd. When the guys at TomsHardware.com started asking why theirs hadn't arrived, they discovered that Free does business his own way. Or sometimes not at all:

      Free then exclaimed, "Get out of my f***ing life!" And hung up on us. By now it was becoming clear to us that we weren't going to receive the product we paid for.

      More »

      7:01 PM on Wed Nov 11 2009
      By Chris Walters
      16,815 views, 102 comments

      Most discussed proskills: Interesting, I signed up to comment on Consumerist because they posted a story about how my product ([www.gizfever.com]) never made more »

    • breakfast

      Hey, Where Did All The Eggo Waffles Go?

      Kimberly's life just isn't the same. Something is missing. That something: Eggo waffles. She wants to know where they have gone, and whether they will ever return to her. More »

      5:59 PM on Wed Nov 11 2009
      By Laura Northrup
      19,364 views, 97 comments

    • personal information

      Your Credit Report Isn't The Only Report You Should Monitor

      When an insurer decides whether to offer you a new policy, or whether to raise rates on a current one, he most likely pulls a CLUE report that lists any homeowner or automobile insurance loss claims (or sometimes even just inquiries) that you've made over the past 3-7 years. Hopefully you monitor your consumer credit report for errors, but as you can see, that's not the only one you should keep an eye on. More »

      Feature

      10:53 AM on Wed Nov 11 2009
      By Chris Walters
      8,792 views, 28 comments

      Most discussed shepd: I've ordered my auto insurance report, and it still had accidents past the mandatory date of expiry for my province. more »

    • testing the water

      Is Bank Of America Of Trying To Skirt The CARD Act With New Annual Fees?

      In a series of recent posts, WalletBlog has accused Bank of America of breaking the spirit of its "no new fees" promise and of potentially breaking the law next year, after it announced it will introduce annual fees on some existing credit card accounts in 2010. More »

      11:35 AM on Tue Nov 10 2009
      By Chris Walters
      11,160 views, 66 comments

      Most discussed PLATTWORX: BofA seems to be breaking the law here. That said, I received a letter from Citibank just last night telling me more »

    • psas

      Call Consumerist's New Tip Hotline: 347-422-6695

      Consumerist has a new hotline you can call to leave tips by voicemail. Just call 347-422-6695 or 347-42C-ON95 and let it fly. It's hooked up to a Google Voice account so we can easily embed and play your voicemail in a post. Of course, if you rather the tip be on background and not used for direct posting, just ask for that in the message. We even already have a message since putting up the number in the sidebar yesterday: More »

      10:02 AM on Tue Nov 10 2009
      By Ben Popken
      2,209 views, 78 comments

      Most discussed CompyPaq: I know its free and its cool, but is there a real reason why a blog needs a call in more »

    • you're a criminal

      Never Follow A Security Guard Into The Back Of The Store

      Here's some advice for you, the regular customer who doesn't shoplift: never go into the back of a store with a security guard, store manager, rent-a-cop, etc. Never. Someone posted the following story in the Janesville, Wisconsin CraigsList over the weekend. Because the poster cooperated in good faith with the security personnel at her local Menards home store, she had to pay $150 to avoid having the police called on her. More »

      6:28 PM on Mon Nov 9 2009
      By Chris Walters
      78,052 views, 280 comments

      Most discussed Ohpine: The solution is ridiculously simple... You look him square in the eye and say "Don't bother Sir", and you pull out more »

    • facebook

      Mafia Wars CEO Brags About Scamming Users From Day One

      From the beginning, the profitability and viability of popular Facebook social networking games Mafia Wars and Farmville were predicated on the backs of scams, boasts Zynga CEO Mark Pincus in this video. "I did every horrible thing in the book just to get revenues," he crows in the clip to a gathered bunch of fellow scumbag app developers. More »

      4:28 PM on Mon Nov 9 2009
      By Ben Popken
      120,034 views, 100 comments

      Most discussed Smashville_now with...: #1 Facebook Pet Peeve: Mafia Wars shoutouts or broadcasts or whatever they call them. I don't play...so I don't give more »

    • maclaren

      1 Million Maclaren Strollers Recalled After 12 Finger Amputations

      Following 12 reports of accidental finger amputation, stroller company Maclaren is recalling 1 million strollers. Every single Maclaren stroller sold since 1999 is included in the recall. More »

      11:59 AM on Mon Nov 9 2009
      By Ben Popken
      14,326 views, 95 comments

    • health insurance

      Health Care Reform Bill Passes House - What's In It?

      The House version of the health care reform bill passed the House on Saturday night. Now it needs to be merged with some sort fo Senate version of the bill and signed by the President to become law. So how does this reform bill actually affect consumers? More »

      6:00 PM on Sun Nov 8 2009
      By Laura Northrup
      14,548 views, 330 comments

      Most discussed Esquire99: I hope that the Senate actually uses some sense and refuses to pass a bill. This had gotten ridiculous. more »

    • subscriptions

      Seattle Coffee Direct Decides You Need $40 Worth Of Coffee Per Day

      If you've been tempted by Facebook ads promising cheap "introductory" offers from Seattle Coffee Direct or World Bean Cafe, located in the world coffee capital of Evanston, Illinois, readers Adam and Ivan say, "don't do it!" The ads promise t-shirts or a free coffee grinder as an incentive to sign up, or tempting introductory offers. But you're really signing up for a coffee delivery service for close to $80 per month. Or more, as reader Ivan learned. He says that the company accidentally billed him for, and sent, two bags of coffee per day. More »

      11:00 AM on Sat Nov 7 2009
      By Laura Northrup
      10,415 views, 61 comments

      Most discussed Trai_Dep: Isn't two pounds of coffee per day the standard Seattle dose? It sounds like Consumerist isn't respecting the diversity of cultures more »

    • walmart is your god now

      Walmart Goes Crazy On Couple Suspected Of Shoplifting

      Walmart can try to spin itself as being on the side of good all it wants, but if it ever suspects you of shoplifting, you may find that you're powerless to fight back. In the case of a couple accused of shoplifting some Bic lighters in Niles, Michigan this past August, Walmart detained them, the police came and cuffed one of them, their two kids were taken to a security room, and—after a review of security footage proved the couple's innocence—they were banned for life from all Walmarts. To top it off, Walmart's legal team has sent the couple a letter asking to be reimbursed for 10 times the value of the lighters, even though the police determined no shoplifting had taken place. More »

      5:16 PM on Fri Nov 6 2009
      By Chris Walters
      117,252 views, 229 comments

      Most discussed mantari: Wal-Mart is not a gay-friendly shopping experience. The check-out cashier? No. The employee working the department? No. It is the more »

    • taking advantage

      Bally Reps Drove Developmentally Disabled Man To Gym, Signed Him Up

      Family members of a developmentally disabled 49-year-old man told 6 News in Indianapolis that two men from Bally Total Fitness showed up at the man's apartment, drove him to a Bally location at Pike Plaza, and signed him up to a monthly membership. When the man's family asked Bally to invalidate the agreement, the gym refused. More »

      4:38 PM on Fri Nov 6 2009
      By Chris Walters
      17,384 views, 95 comments

      Most discussed Gtmac: Bally's behavior is unconscionable. IANAL, but I would think it would be no problem to get that contract invalidated by a more »

    • inappropriate

      Hospital Sends $29,000 Bill To Parents Of Murdered College Student

      Not only did the UC Davis Medical Center send a $29,186.50 bill to the parents of college student who was beaten to death by his roommate, they also sent a letter letting them know that their son was considered indigent and was no longer welcome at the hospital if he needed further treatment. He doesn't, of course, because he is deceased. More »

      11:37 AM on Fri Nov 6 2009
      By Meg Marco
      33,032 views, 212 comments

      Most discussed Oranges w/ Cheese has...: It's probably the 5 minutes in the emergency room + any sort of bodily fluid disposal they may have done more »

    • recession watch

      Unemployment Hits A 26-Year High Of 10.2%

      The pace of job losses has slowed significantly, but the economy still divested itself of 190,000 jobs in October, sending the national unemployment rate to 10.2%, says the Bureau of Labor Statistics. It should be noted that the unemployment rate only tracks people actively seeking work. More »

      10:59 AM on Fri Nov 6 2009
      By Meg Marco
      5,560 views, 62 comments

      Most discussed ShruggingGalt: But I thought the economy grew? more »

    • eating out

      50 More Things Restaurant Staffers Should Never Do

      As promised, here is part II of the NYT "Stuff Restaurant Staffers Should Never Do" series. The list was written by a fellow who is opening a seafood restaurant in Bridgehampton, NY. We've grabbed the most debate-worthy of them for your enjoyment. More »

      10:20 AM on Fri Nov 6 2009
      By Meg Marco
      19,976 views, 223 comments

      Most discussed sicknick: These are all ok. The last list was rediculous (the do not give your name thing, wtf?) but this is more »

    • minihome solo

      Live In The Mobile Home Of The Future

      Would you live in a mobile home? No? What if it were solar and wind powered, and tricked out with the latest modern conveniences and looked sharp? More »

      6:14 PM on Thu Nov 5 2009
      By Ben Popken
      16,829 views, 70 comments

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