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federal reserve
Starting July 1, 2010 Overdraft Fees Will Require Consumer Consent
The Federal Reserve has announced a new rule requiring overdraft fees on one-time debit card transactions and ATM withdrawals to be "opt-in." The new rule will take effect July 1, 2010. "The final overdraft rules represent an important step forward in consumer protection," said Federal Reserve Chairman Ben S. Bernanke in a prepared statement. "Both new and existing account holders will be able to make informed decisions about whether to sign up for an overdraft service." More » -
call centers
10 Confessions Of A Telemarketing Insider
Out of the shadows steps a dark figure, sporting wrinkled khakis, a retractable namebadge, and a headset dangling from his ear. It's the telermarketing insider, and he's going to confess to you how his industry really works and how you can resist and even fight back: More » -
don't buy a macpadd
MacPadd Inventor Drinks With Wife, Brags About Education, Curses, But Does Not Provide Tracking Number
Some people should never go the entrepreneur route. Meet David Free, the man behind QMS, a company that sells and sometimes even ships an aluminum mousepad called the MacPadd. When the guys at TomsHardware.com started asking why theirs hadn't arrived, they discovered that Free does business his own way. Or sometimes not at all:
More »Free then exclaimed, "Get out of my f***ing life!" And hung up on us. By now it was becoming clear to us that we weren't going to receive the product we paid for.
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breakfast
Hey, Where Did All The Eggo Waffles Go?
Kimberly's life just isn't the same. Something is missing. That something: Eggo waffles. She wants to know where they have gone, and whether they will ever return to her. More » -
personal information
Your Credit Report Isn't The Only Report You Should Monitor
When an insurer decides whether to offer you a new policy, or whether to raise rates on a current one, he most likely pulls a CLUE report that lists any homeowner or automobile insurance loss claims (or sometimes even just inquiries) that you've made over the past 3-7 years. Hopefully you monitor your consumer credit report for errors, but as you can see, that's not the only one you should keep an eye on. More » -
testing the water
Is Bank Of America Of Trying To Skirt The CARD Act With New Annual Fees?
In a series of recent posts, WalletBlog has accused Bank of America of breaking the spirit of its "no new fees" promise and of potentially breaking the law next year, after it announced it will introduce annual fees on some existing credit card accounts in 2010. More » -
psas
Call Consumerist's New Tip Hotline: 347-422-6695
Consumerist has a new hotline you can call to leave tips by voicemail. Just call 347-422-6695 or 347-42C-ON95 and let it fly. It's hooked up to a Google Voice account so we can easily embed and play your voicemail in a post. Of course, if you rather the tip be on background and not used for direct posting, just ask for that in the message. We even already have a message since putting up the number in the sidebar yesterday: More » -
you're a criminal
Never Follow A Security Guard Into The Back Of The Store
Here's some advice for you, the regular customer who doesn't shoplift: never go into the back of a store with a security guard, store manager, rent-a-cop, etc. Never. Someone posted the following story in the Janesville, Wisconsin CraigsList over the weekend. Because the poster cooperated in good faith with the security personnel at her local Menards home store, she had to pay $150 to avoid having the police called on her. More » -
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facebook
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maclaren
1 Million Maclaren Strollers Recalled After 12 Finger Amputations
Following 12 reports of accidental finger amputation, stroller company Maclaren is recalling 1 million strollers. Every single Maclaren stroller sold since 1999 is included in the recall. More » -
health insurance
Health Care Reform Bill Passes House - What's In It?
The House version of the health care reform bill passed the House on Saturday night. Now it needs to be merged with some sort fo Senate version of the bill and signed by the President to become law. So how does this reform bill actually affect consumers? More » -
subscriptions
Seattle Coffee Direct Decides You Need $40 Worth Of Coffee Per Day
If you've been tempted by Facebook ads promising cheap "introductory" offers from Seattle Coffee Direct or World Bean Cafe, located in the world coffee capital of Evanston, Illinois, readers Adam and Ivan say, "don't do it!" The ads promise t-shirts or a free coffee grinder as an incentive to sign up, or tempting introductory offers. But you're really signing up for a coffee delivery service for close to $80 per month. Or more, as reader Ivan learned. He says that the company accidentally billed him for, and sent, two bags of coffee per day. More » -
walmart is your god now
Walmart Goes Crazy On Couple Suspected Of Shoplifting
Walmart can try to spin itself as being on the side of good all it wants, but if it ever suspects you of shoplifting, you may find that you're powerless to fight back. In the case of a couple accused of shoplifting some Bic lighters in Niles, Michigan this past August, Walmart detained them, the police came and cuffed one of them, their two kids were taken to a security room, and—after a review of security footage proved the couple's innocence—they were banned for life from all Walmarts. To top it off, Walmart's legal team has sent the couple a letter asking to be reimbursed for 10 times the value of the lighters, even though the police determined no shoplifting had taken place. More » -
taking advantage
Bally Reps Drove Developmentally Disabled Man To Gym, Signed Him Up
Family members of a developmentally disabled 49-year-old man told 6 News in Indianapolis that two men from Bally Total Fitness showed up at the man's apartment, drove him to a Bally location at Pike Plaza, and signed him up to a monthly membership. When the man's family asked Bally to invalidate the agreement, the gym refused. More » -
inappropriate
Hospital Sends $29,000 Bill To Parents Of Murdered College Student
Not only did the UC Davis Medical Center send a $29,186.50 bill to the parents of college student who was beaten to death by his roommate, they also sent a letter letting them know that their son was considered indigent and was no longer welcome at the hospital if he needed further treatment. He doesn't, of course, because he is deceased. More » -
recession watch
Unemployment Hits A 26-Year High Of 10.2%
The pace of job losses has slowed significantly, but the economy still divested itself of 190,000 jobs in October, sending the national unemployment rate to 10.2%, says the Bureau of Labor Statistics. It should be noted that the unemployment rate only tracks people actively seeking work. More » -
eating out
50 More Things Restaurant Staffers Should Never Do
As promised, here is part II of the NYT "Stuff Restaurant Staffers Should Never Do" series. The list was written by a fellow who is opening a seafood restaurant in Bridgehampton, NY. We've grabbed the most debate-worthy of them for your enjoyment. More » -
minihome solo
Live In The Mobile Home Of The Future
Would you live in a mobile home? No? What if it were solar and wind powered, and tricked out with the latest modern conveniences and looked sharp? More »


















