We now live in a brave new world of unmanned tollbooths. B, for one, is not a fan. He rented a car recently, and Enterprise didn’t make EZ-Pass transponders available to customers. He crossed a bridge that had two options for paying its toll: automatically charged to your license plate through the mail, or EZ-Pass. Since it was a rental, he got slapped with a $18 convenience fee for the toll on just one bridge. [More]
When authorities in the San Francisco area enacted congestion-based pricing on the Bay Bridge, charging higher rates before 10 a.m., they didn’t imagine that so many people would risk up to $200 in fines just to save two dollars at the toll plaza. [More]
The way bills work, it’s a lot easier to pay one when you actually receive it to begin with. Otherwise we’d all be sitting around trying to psychically suss out where we should be sending off money and in what amount. One woman in Seattle was mystified to receive a fine for not paying a toll bridge bill she never got in the mail. The fine notification made its way to her just fine, of course. [More]
Reader and commenter ChicagoOutfit is having trouble with Illinois’ much-loved tollway system. His I-Pass account has someone else’s transponder attached to it and he’s paying for some random jerk’s tolls. He calls the ISTHA and has it removed, but Illinois doesn’t refund his money and the transponder keeps coming back.
Meet Thomas Jensen. The state that boasts “Live Free Or Die” jailed him for three days for trying to pay a fifty-cent toll with two tokens. Jensen believes the tokens represent a contract with New Hampshire that was illegally violated last January when the state began exclusively using E-Z Pass. A toll worker refused to accept the tokens and directed Jensen to a state tropper, who issued a citation for theft of services. A judge gave Jensen three choices: pay a $150 fine, perform community service, or spend three days in jail. Jensen chose jail.
Jensen never told his wife he was in jail. Beverly Jensen said she only found out when asked by a television news reporter.
SunPass, Florida’s automated prepaid toll system responsible for processing 2 million tolls each day, regularly overcharges and erroneously bills customers, according to an investigation from WTSP.
The Red Tape Chronicles has an interesting story from Kathy Sunato, a Pennsylvania driver who noticed that E-ZPass was charging her strange $5 fees.