Frontier Airlines Claims To Save $1.9M By Eliminating Toll-Free Customer Service Calls

Frontier Airlines Claims To Save $1.9M By Eliminating Toll-Free Customer Service Calls

If you’ve ever run into an issue with your airline of choice, then you probably know one of the preferred ways to reach out to the carrier is through their toll-free customer service phone number. But that’s not the case anymore for Frontier Airlines, which has ditched its 800 number in order to cut costs.  [More]

FDIC Call Center: Former Employee Says It's A Great Place For Bank & Credit Union Info

FDIC Call Center: Former Employee Says It's A Great Place For Bank & Credit Union Info

A former FDIC employee writes that the FDIC’s call center (877-275-3342) is “a tremendously helpful place to get basic referral information if you’re having trouble with your bank, lender, or finance company.” They can’t help you with complaints, but they can route you to the correct agency, provide credit union contact info, and give you the names and numbers of state agencies where your bank is located.

Florida's SunPass Toll Free Number Is NOT 1-800-SUNPASS

Florida's SunPass Toll Free Number Is NOT 1-800-SUNPASS

Sometimes you need to call a company or government service and you guess at the toll free number. “SunPass” seems like a gimme—it’s got the right number of letters, it’s two words, and they’re even broken into groups of 3 and 4 just like a phone number. It’s a no brainer! But it’s also a sex line number, which a reader’s friend realized last week when she tried to get some information about Florida DOT’s prepaid toll program. The real number for SunPass is 1-888-TOLL-FLA.