A former FDIC employee writes that the FDIC’s call center (877-275-3342) is “a tremendously helpful place to get basic referral information if you’re having trouble with your bank, lender, or finance company.” They can’t help you with complaints, but they can route you to the correct agency, provide credit union contact info, and give you the names and numbers of state agencies where your bank is located.
Sometimes you need to call a company or government service and you guess at the toll free number. “SunPass” seems like a gimme—it’s got the right number of letters, it’s two words, and they’re even broken into groups of 3 and 4 just like a phone number. It’s a no brainer! But it’s also a sex line number, which a reader’s friend realized last week when she tried to get some information about Florida DOT’s prepaid toll program. The real number for SunPass is 1-888-TOLL-FLA.