Consumerist
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tmobile
Reach T-Mobile Executive Customer Relations
If T-mobile's normal channels fail, you can try calling T-Mobile Executive Customer Relations. Here's a contact: Octavio Robertson, 505-341-8059.
(Photo: Schröder+Schömbs PR)
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executive customer service
Reach Executive Customer Service For Sprint, Verizon, T-Mobile, AT&T
Say you got a problem with your cellphone company and you want it solved, pronto. You've already called regular customer service and they're either unable or unwilling to help you, or you're just sick of waiting on hold. You've got things to do! That's where executive customer service comes in handy. Just about every big company has a pack of these people who can basically walk on water within the company and get any problem solved. The key is reaching them. Naturally, you won't find them in an overseas call center at the end of the 1-800 number. Rather, they're attached to the corporate headquarters executive offices. Don't worry, we did the hard part for you. Here's up-to-date phone numbers for the executive customer service departments for Sprint, Verizon, T-mobile, and AT&T: More » -
phone numbers
Secret Phone Numbers And Email Addresses To Reach Executives At 101+ Companies
Inside, email addresses, phone numbers, and addresses for over 100 different companies to inject your customer service complaints into their corporate executive offices, and get it well on the way to success.
More »
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tmobile
Contact Tmobile Executive Customer Service
Tmobile
Stuart, Executive Assistant to the Vice President
1-877-290-6323 ext. 341-8025.Don't forget to be calm, professional, and polite, and tell your story succinctly and clearly. This post shows you how it's done.
(Photo: shlomp-a-plompa)
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phone numbers
Updated: Reach T-mobile Executive Customer Service
Here is a new number to reach T-mobile Executive Customer Service:
Jennifer Bachus
Executive Customer Relations Coordinator
877-290-6323, Ex. 341-8083Don't forget this refresher course on how to act when you call executive customer service.
(Thanks to John!)
(Photo: shlomp-a-plompa) -
email addresses
Email Tmobile Executive Customer Service
ExecutiveResponse@T-Mobile.com is the email address for Tmobile's team of high-echelon customer service specialists. One of our readers was able to use this email address to get Tmobile to give her a rebate she felt the cellphone company had unfairly denied.
(Photo: shlomp-a-plompa)
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executive customer service
Tmobile Executive Resolutions Fax Number
If regular Tmobile customer service fails ya, you could always try faxing their executive resolution team. It might do you as much good as faxing the local Chinese store, but hey, it pays to dream. More » -
success stories
Reader Gets 5-Month Old Overcharge Fixed After Calling Tmobile Executive Switchboard
"I woke up this morning particularly frustrated and decided today was the day I was chaining myself to the local t-mobile counter. You know they make you feel like you could be capable of these things. I thought if I wore my best shoes and handbag, people would know I wasn't crazy :). Deciding against this course of action after about 3 coffee's, I searched on the internet. After about 30 minutes, I found your article." More » -
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phone numbers
Contact T-Mobile Executive Customer Service
Robert Dotson, CEO
Robert Dotson robert.dotson@t-mobile.comAlso try,
Kelly Spindle
Executive Customer Relations Coordinator
877-290-6323 Ex. 8082 -
complaints
Tmobile To Receptionless Customer: "One Bar Is Good Enough To Make Calls"
Eduardo
More »
to public.advisor@cpuc.ca.gov,
info@goldengate.bbb.org
cc rdotson@t-mobile.com,
ben@consumerist.com
date Jun 28, 2007 3:40 AM
subject Ludicrous customer service from T-MobileI am a T-Mobile customer from Sacramento California, I recently moved to San Francisco to attend SFSU in August 2006.
I am contacting you because I have been having an issue with T-Mobile customer service pushing me around and stripping me of my privileges as a consumer and a client. Throughout my conversation with customer care, the following issues I had could not be solved...
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t-mobile
Reader Kicks T-Mobile's Butt Over Denied Rebate
Kathlene used her mad consumer skills to force T-Mobile into honoring the rebate they were supposed to give her. She slayed their bogus reasons for denying her rebate. She escalated, and escalated. Finally, she emailed an extremely well-crafted letter to CEO Robert Dotson (pictured, looking like a pile of badass). More » -
complaints
Executive Contact Info For Cingular, Sprint, T-Mobile, Verizon
Contact information for the CEOs of major cellphone companies. You'll never get to talk to them, but at least your issue will get under the noses of their near and dear underlings. More » -
complaints
T-Mobile Is A Bitch?
Reader Miss_smartypants bought a new PEBL cellphone from T-mobile, free after $50 rebate. After she sent in the rebate forms, she saw a notice on T-mobile's site for the phone free, straight up, with no rebate business. She called to request a pricematch so she wouldn't have to wait for the rebate. More » -
ceos
Contact CEOs Of Major Cellphone Companies
Inside, the phone number and mailing address for the CEOs of every major US cellphone carrier. More » -
updates
Happy Day of Labor!
Today is a bank holiday for the Gawker Media Network but that doesn't mean that the fickle wheel of commerce stops keep spinning round. Here's some updates on consumer's stories we reported on last week. More »
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