Consumerist
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t-mobile
T-Mobile Surprise Porn Not An Isolated Incident
After we posted yesterday about a T-Mobile customer being greeted by pictures of topless women when he logged into his account to pay his bill, some of you asked, "What's the problem?" Several readers' stories answer that question. (Censored but not exactly tasteful pictures inside.) UPDATE: T-Mobile response inside. More » -
damn, t-mobile
Yesterday's T-Mobile Outage Affected 2 Million Users
Boy, T-Mo is on a roll lately. First they gave Perez Hilton fits by losing his Sidekick info, then, presumably in a misguided attempt to make up for it, they began showing boobs to one of our readers (they are still investigating), and now as an encore — a massive outage. More » -
it's not a bug it's a feature
Reader: "Paid My T-Mobile Bill, Saw Some Boobs"
Reader Andrew has an interesting problem: whenever he logs onto T-Mobile's website to pay his bill, T-Mobile flashes him. More » -
smartphones
Chart Compares Total Cost Of Ownership For Popular Smartphones
You may think that buying an iPhone with AT&T service is an expensive commitment, and you'd be right. But as this chart from BillShrink shows, your total cost of ownership (TCO) for any of the latest smartphones is going to exceed 2 grand over a 24-month period. In fact, the highly-praised new Motorola Droid on Verizon works out to exactly the same TCO as the latest iPhone. More » -
price wars
T-Mobile Launches Unlimited Everything For $79.99 Plan
Codenamed "Project Dark," Tmobile has launched a $79.99 unlimited plan with no annual contract. More » -
good news
T-Mobile Posts Instructions On How To Restore Sidekick Data
If you've been waiting impatiently to get your data back on your Sidekick, here's your opportunity. IntoMobile reports that T-Mobile has posted data retrieval instructions on its website. They note that most but not necessarily all contacts should be there, but if you're one of the unlucky few who lost all of your data, T-Mobile has a shiny $100 gift card for you.
"T-Mobile posts Sidekick contacts recovery instructions!" [IntoMobile]
(Photo: bovinity) -
danger
Microsoft: We May Have Recovered Sidekick Users' Lost Data
Maybe those lawsuits over the Sidekick data outage were a little premature. Microsoft, parent company of Sidekick maker Danger Inc, reports that they have recovered most, if not all, of users' lost data. Yay! More » -
we've changed our minds
T-Mobile: We Won't Swap Out Your Sidekick For A Different Phone
Amber is a pre-paid Sidekick owner who has been a T-Mobile customer for 7 years. After the recent T-Mobile data disaster, she doesn't intend to get burned again. She wants to switch to a different phone, and she wants T-Mobile to buy back her Sidekick since they can't deliver the data security they promised. Initially T-Mobile agreed, but then they pulled a Sidekick Data Outage on their promise and it disappeared forever. More » -
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t-mobile
First Sidekick Data Outage Lawsuits Filed
After T-Mobile Sidekick users lost data access for the better part of a week, then lost the information stored on their phones, it should surprise no one that the lawsuits are already flying. Though it is surprising that none of them were filed by Perez Hilton. More » -
disasters
T-Mobile Sidekick Data Outage Turns Into Epic Customer Data Fail
This time last week, we thought of the T-Mobile Sidekick data outage as a mere inconvenient outage, but a temporary one. We grossly misunderstimated how badly T-Mobile and Danger/Microsoft could screw things up. More » -
tmobile
Reach T-Mobile Executive Customer Relations
If T-mobile's normal channels fail, you can try calling T-Mobile Executive Customer Relations. Here's a contact: Octavio Robertson, 505-341-8059.
(Photo: Schröder+Schömbs PR)
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t-mobile
T-Mobile Sidekick Data Outage: Day Three
We've been receiving mail from outraged T-Mobile Sidekick users all weekend, reporting nationwide data outages since Friday. For many users, this includes lack of access to not just e-mail and IM, but also address books unless saved to the SIM. More » -
refunds
Laser-Guided E-Mail Bomb Scores Hit On T-Mobile
Sometimes, the executive e-mail carpet bomb, or EECB, is too blunt an instrument. When Joe had a problem with T-Mobile, he elected to send a LGEB, or laser-guided e-mail bomb, just to CEO Robert Dotson, with great results. More » -
hello?
Live In An AT&T Dead Zone? There's A Fix, But It'll Cost You
It's no secret that AT&T's cell network sucks (and, yes, that is the scientific term for the state of the company's infrastructure). Fortunately, AT&T has come up with a solution to dead zones and overtaxed circuits: The AT&T 3G MicroCell, a router-like device that will let you experience the magic of using your mobile phone in your very own home! Of course, magic doesn't come free — or cheap. AT&T is testing the MicroCell now, and is charging subscribers $150 for the box, plus $20 a month for the magic of, you know, using your own freaking phone in your own damn home. More » -
t-mobile
T-Mobile Ends Paper Billing Fee ...For Now
Consumers, feel your power. Back in August, T-Mobile announced that they would charge customers $1.50 per month to receive a paper bill, and $3.50 to receive a detailed paper bill. It didn't go over well. Because of the negative reaction from many customers, and the beginnings of a class action lawsuit, T-Mobile is changing the policy for now. More » -
tmobile
Tmobile Raising Overage Rates 9/01 - Cancel Without Fee
Tmobile will be raising overage rates September 1st, and customers can use it to cancel without early termination fee. More » -
suckas
Congratulations Americans, We Pay The Most For Cellphone Service
A new survey from the Organization for Economic Cooperation and Development (OECD) compared annual costs around the world for consumers who have cellphones, and the U.S. is in the top three for most expensive. How expensive? DSLReports notes that "on average, the OECD found that Americans pay $635.85 on cell phone service, compared to $131.44 per year in the Netherlands or $137.94 per year in Sweden." More » -
t-mobile
T-Mobile To Charge $1.50 For Paper Phone Bills
If you're a T-Mobile USA customer who likes to kick it old-school with a paper bill, checks, stamps and whatnot, bad news. Starting September 12, you'll be charged $1.50 per account for the privilege of receiving your bill by mail. More »
tmobile
New York, 1:51 PM
Mon Nov 9
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