FTC Says Calling Card Operation Only Delivers Fraction Of Promised Minutes

FTC Says Calling Card Operation Only Delivers Fraction Of Promised Minutes

Back in May, our cohorts at Consumer Reports found that calling cards — especially those aimed at immigrants and intended for making international calls — were often loaded with fees and didn’t always deliver on the minutes they promised. Now, the folks at the Federal Trade Commission have taken action against the operators of one particular calling card that only provided an average of 40% of the promised minutes — and sometimes only a fraction of that. [More]

Consumerist Reader Puts Sears 5-Minute Pick-Up Guarantee To Test

Consumerist Reader Puts Sears 5-Minute Pick-Up Guarantee To Test

After reading about another reader’s lengthy ordeal with Sears’ “5-Minute Guarantee” for customers who order items for in-store pick-up, Tony decided to put the retailer through its paces to see how it performed with his order. [More]