Consumerist
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the check is in the ... oh, never mind
Florida AG Sues TigerDirect For 'Continually Blaming Customers' For Rebate Delays
Waiting for a rebate from TigerDirect? Good luck with that. In a suit filed last Friday, Florida Attorney General Bill McCollum is charging the company with, among other things, promising customers that rebates would arrive in about 8-10 weeks of submission, when in fact "a vast number of customers experienced delays ranging from one to more than eight months, before receiving their promised rebates, if at all." The suit also charges TigerDirect with engaging in "deceptive and unfair trade practices." More » -
Zombie Retailer
CircuitCity.com Reborn As... Circuit City!
CircuitCity.com is back, and it looks eerily familiar. The zombie website is now controlled by Systemax, the same folks who own Tiger Direct. Though the new site may look similar to the old, no doubt part of Systemax's goal to keep alive a "proud brand that America has grown to count on," it isn't nearly as consumer-friendly as we would like...
More »
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circuit city resurrection watch
TigerDirect Parent Company Buys Circuit City Website
Systemax Inc., parent company to discount electronics retailer TigerDirect and the new owner of CompUSA, has purchased Circuit City's brand, trademarks and e-commerce business, to the surprise of exactly no one. More » -
zombie retailers
Systemax Wants To Buy Circuit City Website For $6.5 Million
Systemax, the company behind Tiger Direct (and the buyer of CompUSA's remains when it went out of business over a year ago) has announced it plans to buy the Circuit City e-commerce business for $6.5 million cash plus a share of the revenue over a 30 month period. More » -
zombie retail
What The Hell? Why Are There CompUSA Stores?
Wired is reporting that there are about 30 CompUSA stores — run by the folks behind TigerDirect. CompUSA cannot be killed! It will rise again! More » -
excuses
Is The Patriot Act Stopping Gateway From Fixing Your Laptop?
Gateway claims that the Patriot Act is holding up delivery of the part needed to fix Redwoodflyer's laptop, which has been broken since October. Seems believable to us! More » -
sales
Morning Deals
- Threadless: All shirts $12
- Amazon: Tonka Sand Force Dump Truck & Loader $4-$5 each, squirting trucks $6 & up
- Steep And Cheap:
Black Diamond Momentum AL Climbing Harness for $22Sold out, but they have other deals on outdoor gear.
- Tiger Direct: Refurb NEC VT590 XGA LCD Projector $400
- Brooks Brothers: Summer Clearance: Save up to 60% off Men's & Women's Fashion
- Buy.com: Fantom GreenDrive 1TB Low Power USB Drive $150 & Free Shipping
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sales
Morning Deals
- Amazon: Lego sale. 50% off 8 Different Items
- Walgreens: 6 Sharpies for $2 (in-store only)
- eforcity: iPod/iPhone charging cable for $7.99 (down from $43.99)
- DealExtreme: iPod/iPhone charging cable for $3.46
- Woot: It's a woot-off!
- Best Buy: Dynex DX-LCD32 32-inch LCD HDTV $490
- Tiger Direct: Unlocked Motorola RAZR V3 GSM Cell Phone $100
- Buy.com: Kodak Z1285 12 Megapixel Digital Camera $90 Shipped
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compusa
CompUSA Says They'll Make Sure Your TAP Service Is Honored
Lonny Paul, the director of e-commerce for the rebooted CompUSA, contacted us today regarding a reader's tale of TAP woe. Lonny writes,
More »The All-New CompUSA will do everything they can to assure customer satisfaction, including working with Assurant to ensure satisfacton or handle it ourselves.
It is very important to the All-New CompUSA that every customer know that things are much different. In addition to the wider selection and lower prices, there is a higher level of customer service.
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sales
Morning Deals
- Kohl's: 80-90% Clearance Sale
- Disney Outlet: Kid's costumes up to 80% off, plus extra 20% off code
- Amazon: Dr. Martens Men's 1914 Cherry Red Size 14 Boots $38
- Tiger Direct: UTStarcom GSM708 Unlocked GSM Phone $20
- Butterfly Photo: Canon Rebel XSi 12MP DSLR & Lens $790 Shipped
- Expedia: Save 30% off Hotels, Cars, Cruises & Other Travel
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TigerDirect bought CompUSA, and just announced a grand re-opening of 15 stores and the regular opening of one store.
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bad service
TigerDirect Screws Up Order, Then Screws Up Customer Service Response
Matt bought a camera from TigerDirect. He monitored the status of the order online, and saw that it was marked "shipped" a few days after he placed the order, so he returned the other, more expensive, camera he'd bought at Best Buy. Unfortunately, the TigerDirect camera never arrived. Matt logged in again to see what the problem was and saw that it was now marked both "shipped" and "canceled." That's when the problems with TigerDirect's customer service started. More » -
photos
CompUSA Employees Jerking Off As They Await Store's Death
Now that they're either liquidated or being sold to TigerDirect, it's getting pretty chillax around CompUSA land. Here are some pictures reader Jon snapped when he went to snag some computer deals. In the left you can see a CompUSA employee whiling away his last remaining hours by playing a first-person-shooter. In the right, you can see the manager of the store talking to his friends and buying tickets for rap concerts. Jon says he stood in the computer section for twenty minutes before anyone helped him. Jon isn't mad, really, as he got some good deals, "but what an interesting way to close out the store," he writes on his blog. What was that, something about not with a bang, but a whimper? Full size pics inside. More »
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''Everything will be brand new.'' - Gilbert Fiorentino, CEO of TigerDirect, on his company's takeover of the remaining CompUSA stores. [Miami Herald]
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leaks
Tiger Direct Sales Contest Thinks Pimps Are Funny
It's really funny to rape women, beat them, force them to have sex with other men for money, and then take all their money. Which is why this internal sales promotion for gadget seller TigerDirect is so awesome! Start by selling a customer a notebook computer, then PIMP it up with all sorts of accessories. In turn, the more you sell, the more you get entered into a raffle to win some PIMP prizes so you can PIMP out your crib with pimpin' a new computer and a pimp 50" plasma TV with surround sound and a Logitech Harmony 1000 Universal Pimp Remote Control! The promotional flyer proclaims, "Now you have a controller in one hand and a cup full of Gin & Juice in the other. You got the nice gifts and the greens $$$$$$ in your pocket. Now you're OFFICIALLY PIMPING!" Pimps are a hilarious American icon of entrepreneurship! PIMP PIMP PIMP! Full promotional flyer and contest rules, inside... More » -
new beginnings
TigerDirect Will Take Over 16 CompUSA Stores
TigerDirect has gone through with its plan to purchase CompUSA, including its website, inventory, and "16 of the best CompUSA retail stores," according to an email sent by CEO Gilbert Fiorentino to TigerDirect employees. The tipster writes, "This also includes Tiger absorbing a fair amount of their stock, though most of what's in the stores IS going to get cleared out." More » -
TigerDirect announced it will buy all that's left of CompUSA. Finally, the rumors have come true. [ArsTechnica]
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followups
TigerDirect Apologizes For Unlawfully Detaining Customer For Refusing To Show Receipt
The manager of the TigerDirect that unlawfully detained reader Shaneal Manek for his refusal to show a receipt called him this afternoon and apologized for his store's behavior. Shaneal told The Consumerist by phone that Tony, the store manager, pledged to retrain his staff on proper procedures and that they wouldn't retain the services of the security guard involved in the dispute.
Earlier, we spoke with Tiger Direct Executive Vice President Richard Wallet, who confirmed the receipt dispute incident did occur, and cast doubts on Shaneal's version of the events. More »
tigerdirect
New York, 7:02 AM
Mon Nov 9
6 posts in the last 24 hours
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