TigerDirect Screws Up Order, Then Screws Up Customer Service Response
Matt bought a camera from TigerDirect. He monitored the status of the order online, and saw that it was marked "shipped" a few days after he placed the order, so he returned the other, more expensive, camera he'd bought at Best Buy. Unfortunately, the TigerDirect camera never arrived. Matt logged in again to see what the problem was and saw that it was now marked both "shipped" and "canceled." That's when the problems with TigerDirect's customer service started.More »












