Ticketmaster and Bank of America Theatre don't include this mandatory $35 add-on in the face price of the ticket.

Beware Of Expensive Venue-Specific Add-Ons When Buying Tickets Online

Consumerist reader Ben recently went on Ticketmaster to buy six tickets to catch the Book of Mormon at the Bank of America Theatre in Chicago. The tickets alone were pricey enough (around $90/each) and of course there were more than $10/ticket in fees. But when he looked at the receipt, he saw he’d been hit with another $245.10 above what he’d expected to pay. [More]

(Joe_Birdwell)

Citizen Uses Baltimore’s Old Scalping Law To Give Ticketmaster A Swift Kick In The Pants

Oh hey, Ticketmaster — you like fees so much? How about you plunk down a little extra cash, say $1,000 per ticket, for violating a 1948 Baltimore anti-scalping ordinance? Not very fun, huh? The ticketing behemoth and city politicians are up in arms after a resident used his knowledge of the old rule to his advantage. [More]

Our answer is probably unacceptable.

Ticketmaster Ditched CAPTCHA Codes But Hey, Look At This Deal From Our Partners!

We all did a little jig of glee upon the news that Ticketmaster would no longer be inflicting garbled, incredibly difficult phrases on its customers, who were left trying to decipher if kyrshztosiglormp was right or not. But is this new, CAPTCHA-less future better if it means having products and services from Ticketmaster and its partners thrown at customers? [More]

( Pixteca | Len & Pix【ツ】)

California Court: Online Merchants Can Demand Personal Info To Verify Credit Card Purchases

While a California consumer protection law dating back 22 years is all good when it comes to brick-and-mortar stores, the state’s Supreme Court ruled today that online merchants can collect personal information from buyers using credit cards. Companies like Apple and Ticketmaster had argued that they need data like home addresses and phone numbers to verify credit card purchases and prevent fraud, and the court agreed in a 4-3 decision. [More]

(mainfr4me)

Ticketmaster Ditching Captcha So You Won’t Have To Decipher “Spraklof Gurstung” Anymore

The glow of the computer screen flickers against a slumped, exhausted form. If you listen carefully, you can hear, “But… I… am… a… human…” It’s called Captcha Fatigue and if you’ve ever used Ticketmaster you might have felt like the entire system is gamed to result in the most frustrating, unintelligible bits of smushed together letters, designed to keep you from purchasing anything. And now it’s going away. [More]

The e-mail sent by Ticketmaster and the Inauguration Committee.

Ticketmaster Gets Overly Excited About Inauguration, Starts Selling Tickets Prematurely

Last night, D.C.-area Consumerist reader Jim was feeling down about his Redskins’ playoff loss. But then he checked his e-mail and saw a note from Ticketmaster that brightened up his gloomy Sunday. He could now buy tickets, a fully day early, to the Jan. 21 inaugural festivities for President Obama’s swearing-in. [More]

(Jenna Belle)

New Circle In Hell Opens Up For Scalpers Selling $60K Tickets To Sandy Benefit Concert

You want to go see the Rolling Stones, Bruce Springsteen, Kanye West, Billy Joel and more? Sure you do, so do I. But to the scalpers that are trying to turn a profit by reselling tickets to a star-studded benefit concert for victims of Hurricane Sandy, I have one thing to say to you: You are slime. [More]

(Consumer Reports)

Move Over Santa: Consumer Reports Issues List Of Naughty & Nice Companies

They’re making a list and checking it twice, and you’re about to find out who’s naughty and nice. Get it? Because Consumer Reports is coming to town? Or rather, it’s issued its annual list of the companies it considers to be bad little boys and girls and those who are to be held up as examples to the rest of’em. Let’s get to it [cue gleeful rubbing together of hands]! [More]

The Target Center

Minneapolis’ Target Center Gives Ticketmaster The Boot

Live Nation owns large entertainment venues, promotes many of the larger concert tours, and — most controversially — uses its Ticketmaster business to sell fee-laden tickets to these events. But Live Nation’s biggest competitor seems intent on beating Ticketmaster at its own game. [More]

(Joe_Birdwell)

Lawsuit Claims Ticketmaster/Live Nation Is A Fee-Hungry Monopoly

A new class-action lawsuit is seeking to prove in a court of law what many people already believe — that the Live Nation/Ticketmaster combination is an unfair monopoly intent on using exorbitant fees to siphon off cash from customers. [More]

Take that Ticketmaster!

Can Redbox Do To Ticketmaster What It Did To Blockbuster?

Perhaps realizing that disc-based media will soon go the way of VHS, the folks at Redbox have dipped a toe into the shark-infested water of selling event tickets. Keeping with the company’s $1 theme, Redbox is only charging a $1 fee for each ticket, compared to the complicated, expensive fees tacked on by industry leader Ticketmaster. [More]

(TheeErinp)

Great American Beer Festival Turning Into Great American PR Disaster For Ticketmaster

Drinking beer is supposed to be fun. Drinking beer with several thousand other people who also enjoy drinking beer should be even more fun. And yet, the folks at Ticketmaster have been doing all they can to make it as complicated as possible for beer fans to go to the Great American Beer Festival. [More]