Consumerist
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complaints
Thomas And Friends Railroading Parents On Shipping Charges For Recalled Toys
The maker of Thomas the Tank Engines recalled for lead poisoning promised to send a replacement toy and refund parents the full cost of shipping back the recalled toys, but several parents are angry after receiving less-than-full reimbursement checks.
Marlo & Elaine spent $5.25 and got back $4.60
Jill spent $3.03 and got back $1.81.
Carolyn spent $8.23 and got back $5.30.
Jeff spent $5.00 and got back $1.81.Seems like RC2's shipping clerks may have gotten exposed to too much lead paint dust in the course of fulfilling their recall duties!
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chinese poison train
New York Times Reporter Detained By "Thomas The Tank Engine" Toy Factory
David Barboza, a New York Times business reporter based in China, stopped by the RC2 corporation's factory in Dongguan, China to investigate the recent recall of 1.5 million wooden Thomas & Friends toys. He was confronted, accused of trespassing and detained for several hours. Eventually, the police recommended that he write out a confession. More » -
finger-pointing
Thomas The Poisonous Tank Engine Recall Fallout Continues
Today's New York Times has an interesting article about the process of assigning blame in the recent Thomas the Tank Engine recall debacle. Whose fault is it? The company that outsourced the manufacturing to China, RC2? The company that holds the rights to Thomas the Tank Engine, HIT Entertainment? Both? Neither? More »
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