Federal Court Rules Recording Your Own Conversations Ok As Long As It's Not For A Crime

Federal Court Rules Recording Your Own Conversations Ok As Long As It's Not For A Crime

In a heated dispute over how to handle a woman’s estate, the son secretly set his iPhone to record a conversation that happened between him and the other members of his family days before she passed. The stepfather tried to get it tossed out by saying it violated the Wiretap act, but the case was dismissed and also lost on appeal. This has important implications for people who are interested in recording their customer service calls. [More]

Can I Make Companies Give Me A Copy Of My Customer Service Call?

Can I Make Companies Give Me A Copy Of My Customer Service Call?

“This call may be recorded for quality assurance and training purposes.” Yes, but can I get a copy of it? Not unless you made one yourself. [More]