http://consumerist.com/2008/06/18/heres-a-new-excuse/

Here’s a new excuse for bad service: AT&T is being plagued by copper thieves in Tennessee. The thefts of copper cables “has caused disruptions to voice and data communications, as well as emergency calls, company officials said.” [The Tennessean]

I have found the thief and its name is kitty

Microsoft Keeps Your Repaired XBox For 4 Months, Calls You A Thief For Wanting It Back

[protected-iframe id="b8f18f624db3162ddc3edeca28b1ece8-40783744-40309798" info="http://digg.com/api/diggthis.php?u=http://digg.com/xbox/Help_Microsoft_Thinks_I_m_A_Thief_For_Wanting_My_XBox_Back" width="55" height="82" frameborder="0" scrolling="no"]Microsoft hasn’t returned Tiffany’s XBox 360 for four months because they think she is a thief, even though she has her original receipt and a credit card statement proving that she is the console’s rightful owner. Microsoft repaired the XBox back in January and tried to return it via FedEx, but a shipping snafu landed the box back at Microsoft’s service center. Tiffany has called repeatedly. She even sent a letter to Microsoft’s legal department, after sending her receipt and statement, asking how else she could prove ownership. That was 22 days ago. She has yet to receive a response.

http://consumerist.com/2008/03/21/as-gas-prices-rise-fuel/

As gas prices rise, fuel thieves come out of the woodwork. [Houston Chronicle]

Recover Stolen Purchases Without Breaking A Sweat

Recover Stolen Purchases Without Breaking A Sweat

Lars writes:

Something pretty bad happened to me the other week that ended up being pretty cool, and speaks well to the quality of customer service at my local Burlington Coat Factory.

All Saints Apparel Plagiarizes Shirt Design From Gaming Site 4 Color Rebellion

All Saints Apparel Plagiarizes Shirt Design From Gaming Site 4 Color Rebellion

Posh London retailer All Saints Apparel plagiarized a shirt design from the gaming site 4 color rebellion. The site originally unveiled the ‘You Complete Me’ tetris-heart figure for Valentine’s Day in 2006. Designer Mitch was surprised to find that All Saints had plastered the exact same design on a shirt selling for £40—that’s like, $90! Mitch asked All Saints for an explanation, which was enough to prompt a decent resolution.

Court Rules "World Yacht" Can Be Sued For Not Distributing Gratuities To Its Servers

Court Rules "World Yacht" Can Be Sued For Not Distributing Gratuities To Its Servers

“Hold on,” you say to yourself—”If it’s a gratuity, doesn’t that by definition mean it goes to the wait staff?” Not if you’re a server for World Yacht, a “luxury dining fleet” in Manhattan that will now be sued by its employees for slapping automatic gratuities on diners’ bills, then keeping the extra money for itself. New York labor laws require “employers to pass on to workers any payments that customers understand to be tips,” but World Yacht argued that the banquet industry was exempt, and its servers should get nothing. Thanks to last week’s ruling, the employees can move forward with their suit.

Minimize Your Risk Of Theft While Shopping

Minimize Your Risk Of Theft While Shopping

The Seattle PI has a report on car prowls at malls while victims are inside shopping, and some advice on how to minimize your risk. Never leave anything of value in your car, and don’t assume that by throwing a coat over it you’ll disguise it. Instead, put it in the trunk.

Safeway DVD Kiosk Comes With Credit Card Skimming Device

Safeway DVD Kiosk Comes With Credit Card Skimming Device

Crafty identity thieves attached a credit card skimming device to a DVD kiosk at a Colorado Safeway. The 2-inch skimming device was discovered only after a customer asked a Safeway employee for help after his card wouldn’t scan.

Use Rust Stickers To Make Your Stuff Seem Like Junk?

Use Rust Stickers To Make Your Stuff Seem Like Junk?

Here’s a clever idea: Rust stickers that you can apply to your car or bike to make it seem crappy… even though it’s secretly awesome.

CellHut Can't Understand That You Didn't Order The iPhone, Thieves Did

CellHut Can't Understand That You Didn't Order The iPhone, Thieves Did

UPDATE: CellHut disagrees with this version of the events, writing, “Mr. Laurence has played this dirty game to cheat small businesses and to get away from a sudden price drop on the iPhone, which are sold as final sale at Cellhut.com.” They threaten various legal hijinx.

Thieves Snatch Hilton’s Mother’s Day Goodies

Thieves Snatch Hilton’s Mother’s Day Goodies

Leave it to Paris Hilton to teach us the value of handmade gifts for Mother’s Day.

Depth and Breadth of ATM Scam Continues to Astound

Would you like to see something scary?

The Office Hax ‘Guarantee’

The Office Hax ‘Guarantee’

Alert! Citibank Scandal Update: It’s Not Just Citibank…

Alert! Citibank Scandal Update: It’s Not Just Citibank…

Here’s what’s up with the Citibank card scandal. There’s an ATM crime wave. Not just Citibank customers but anyone could be at risk.