Consumerist
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wire transfer fraud
MoneyGram Agrees To Pay $18 Million Back To Fraud Victims
MoneyGram International announced today that it would pay $18 million to the FTC to settle charges it allowed wire fraud to happen between 2004 and 2008. MoneyGram's press release notes that they disagree with the FTC's view of the matter, but $18 million is a hell of a lot of money to pay if you don't think you were in the wrong. The press release from the FTC, on the other hand, provides plenty of detail illustrating MoneyGram's negligence, as well as the criminal behavior of some of its employees who were in on the frauds. More » -
banned
Ameriprise Bans "Customer Advisor" For Posting Link To Consumerist
Hey, we helped get an Ameriprise customer banned from the financial company's consumer advisory panel! Sorry about that, Brendan. More » -
busted
Software Rescues Stolen Laptop From Porn Lover
When Florida businessman David Krop's two laptops were stolen from his car back in February, he didn't have much hope of getting them back. But he decided to try to log in using some remote access software he had installed on one of the computers. The software, LogMeIn, let him in, and he soon found himself seeing the world through new eyes. "Unaware that Krop was spying on his activities, the user of the Toshiba laptop visited porn site after porn site, taking breaks to check e-mail ... and place ads to Craigslist.com for what Krop said appeared to be some kind of female modeling business, " PC World reports. "My eyes just lit up," Krop says. "Just the fact he was online at that moment was amazing." More » -
crime
Video: Guy Installing Skimmer On ATM
LiveLeak has posted surveillance video footage from earlier this month of a guy in Brazil installing a skimming device onto a bank ATM. The second half of the tape shows him being arrested and officials revealing the device, which just reminds us that the next time we use an ATM, we're first going to take off a shoe and hit everything on it like it's covered in giant ants. See the video below. More » -
bad neighbors
Do Not Sign For Your Neighbor's Packages, Then Pawn Them
Fedex delivered a Florida woman's new laptop computer when she wasn't home. It was okay, though—her neighbor signed for it. Then, allegedly, he pawned it. Somehow, authorities tracked him down. Maybe it was the part where he signed his name. More » -
theft
UPS Employee Named Loser Steals Shipment Of Sunglasses
Some last names are hard to live up to, such as "Rockefeller" or "Kennedy." Others...well, it's not so much of a challenge. For example, take UPS loader/unloader Brandon Loser of Florida, who is charged with stealing $53,000 worth of sunglasses while at work. More » -
cons
Beware Fake Theme Park Passes
Everyone knows that you should never purchase gift cards on eBay or Craigslist, but it turns out that theme park passes in the form of gift cards are just as likely to be fake. More » -
skimmers
ID Theft Ring Placed Skimmers In Taco Bell, Stole Cards From Gym Lockers
Credit card skimmers aren't just on ATMs and in grocery stores, apparently they're at Taco Bell. The Colorado Springs Gazette reports that a ID theft ring was busted for skimming credit card numbers at a Taco Bell as well as stealing cards from people's gym lockers. More » -
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Really enthusiastic reporters
Apple Store Is Efficient And User-Friendly For Thieves
I've always found Apple Stores to be open and inviting. A team of thieves in New Jersey evidently agree with me. They smashed the front window of the Promenade at Sagemore store in Marlton, N.J. and cleaned out the display models. How long did it take them to steal 23 Macbook Pros, 14 iPhones, and 9 iPod Touches? Thirty-one seconds. Yes, there's surveillance video. More » -
negligence
Ameriprise Website Riddled With Security Vulnerabilities For At Least Five Months
[Note: The original headline for this post mistakenly identified Ameritrade as the subject of the post. It is actually Ameriprise Financial. I deeply regret the error.] Since March of this year, security expert Russ McRee of HolisticInfoSec.org has sent 6 messages to Ameriprise Financial warning them of easily exploitable security holes on their website. They ignored every request, while at the same time reassuring customers that "No one without the proper web browser configuration can view or modify information contained on our systems." More » -
don't be a hero
Grocery Store Manager Loses Job For Recovering Stolen Purse
It's all well and good to be a hero. Just, if you're an employee of a Randalls grocery store, do it on your own time. That's what an employee at their Round Rock, Texas store learned when he was fired for recovering a customer's stolen purse. More » -
skimmers
Two Men Charged With Placing Skimmer On Maryland ATM
Two men "of no fixed address" were charged in Maryland earlier this month with tampering with an ATM and skimming funds. The men, currently in custody in Oklahoma for similar crimes, allegedly added a skimmer and camera to an ATM at a Maryland PNC bank in April, but police weren't notified of the tampering until May 20th. More » -
it's a trap
Genius TSA Officer & Baggage Handler Caught Stealing From Decoy Luggage
Two workers at JFK airport fell into a trap set by Delta Airlines and the TSA, says the Daily News. The two men are accused of stealing a Macbook Air and a T-Mobile Sidekick from decoy luggage. The first man, a TSA officer, was videotaped rummaging through a Miami-bound suitcase in an airport screening room while a baggage handler watched. More » -
crime
Comcast Installer Robs Check Cashing Store
Hey dumb crooks, if you're going to rob a place be sure not to wear a uniform with your company's name on it and drive a van plastered with a nationally recognized logo. It makes it really easy for the police to catch you. On second thought, do just that, please. More » -
protection
Free Bike Protection Is Neither Free Nor Protects All Bikes
Brian bought a new bike lock recently. What led him to purchase a nice, expensive lock from On Guard was the package's promise that the lock came with insurance—if his bike was stolen while using the lock, the company would pay for a replacement. He asked a salesperson, who verified the information. Sweet! Then he went online to register his new lock, and learned how the bike lock "protection" really works. More » -
bad consumer
The Duct Tape Shoplifters: Coming Soon To A Mall Near You?
Watch out for organized, highly trained teams of shoplifters in your local mall. They aren't small-time operators—they stole $23,000 worth of bras and panties from a West Virginia Victoria's Secret. No, really. More » -
bureaucracy
Everyone Knows How To Handle A Stolen Checkbook Except For Verizon
Yesterday I was musing that Time Warner Cable was passing the cost of customer care off to other businesses, by requiring customers to take half-days or full days off of work just to wait for a cable repairman. Today I think I stumbled upon another hidden economic impact of bad customer service: it's responsible for generating a lot of the "free" content online. The next time you're reading an IMDB entry about "Damages" or "Big Love" for example, you can thank Verizon's collection of angry, confused, and possibly insane employees, and all the idle time they create for a customer who has to deal with them. More » -
traveling
Never Pack Your Jewelry In Checked Baggage
This past February, a Delta customer had her expensive heirloom jewelry stolen from her checked bag on a trip from Rochester through Atlanta to Las Vegas:
More »My suitcase had been opened, my jewelry bag unzipped, and my fine jewelry (gold, diamonds, sapphires) had been hand picked out of the jewelry bag and the inexpensive jewelry (plastic, glass, metal) left strewn across my belongings inside my suitcase.
theft
New York, 6:18 AM
Mon Nov 9
6 posts in the last 24 hours
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