(Martin Rottler)

New Boeing 737 Will Cram 11 More Passengers Into Coach

While tall people generally have an advantage in athletics, romance, job-hunting, and attending concerts, there is at least one aspect of modern living for which it’s better to be shorter in stature — flying coach. But aircraft biggie Boeing is attempting to take even that one minor victory away from those of below-average height, by cramming additional rows of seats into its already jam-packed 737 seats. [More]

(bluwmongoose)

American Airlines Flight Diverted, Passenger Removed, For Using Vague “Electronic Device”

Passengers on an American Airlines flight from Newark to Dallas made an unexpected pit stop in St. Louis on Thursday night after the crew removed one traveler for what was deemed a suspicious use of an electronic device. [More]

United Airlines Pilots Call For CEO To Be Bumped From The Company

United Airlines Pilots Call For CEO To Be Bumped From The Company

It’s been a rough few weeks for United Airlines; once again coming in dead last in an annual customer satisfaction survey of major U.S. carriers, and then posting a quarterly loss of nearly half a billion dollars while Delta and American earned huge profits. Now the leadership of the largest chapter of the United pilots union is making no attempt to hide their disapproval of CEO Jeff Smisek. [More]

These seating options are available for customers beginning today.

Frontier’s “Ultra-Low-Cost” Fare Structure Includes Fees To Use Overhead Bins, Reserve Seats

Is Frontier Airlines the newest Spirit Airlines? Minus the always entertaining missives of Spirit CEO Ben Baldanza, the Denver-based carrier is taking a page from its cheapo fellow airline and changing up its price structure to include, among other things, a fee for carry-on baggage and a reserved seat. [More]

Survey Says: People Still Hate The Airlines… Especially United

Survey Says: People Still Hate The Airlines… Especially United

The folks at the American Customer Satisfaction Index have released their annual report on the airline industry, once again confirming that it’s awfully hard to please consumers when you treat them like cattle and charge a premium for the privilege. [More]

(KRTK)

American Airlines Baggage Delivery Receipt Calls Couple ‘Deaf And Dumb’

It’s hard to imagine anything that could sour the vacation-high experienced after a beautiful, relaxing trip to Hawaii. Lost luggage? No big deal, we’ll patiently wait for it. But a hurtful, insensitive note attached to said luggage when it returns? That’s grounds to never use the airline again says a deaf Houston couple. [More]

United’s Reservation System Wreaking Havoc At Airports Today

United’s Reservation System Wreaking Havoc At Airports Today

In a scene reminiscent of two embarrassing 2012 incidents, United Airlines is doing a lot of apologizing today after a problem with its reservation system has resulted in long lines at airports around the country. [More]

Hotwire sent a confirmation e-mail in November for a Thanksgiving flight that no longer existed.

Hotwire Forgets To Tell Passenger Her Flight Was Changed Three Months Earlier

When you book an airline ticket through a service like Hotwire, you’d expect that either the airline or the booking site will notify you when something important — like a flight being changed or cancelled — happens, especially when that change is made months before takeoff. But a couple in Virginia had their travel plans twisted around when Hotwire failed to let them know that their flight no longer exists. [More]

Former Senate Majority Leader Takes His United Airlines Hatred Public

Former Senate Majority Leader Takes His United Airlines Hatred Public

Here’s a reminder that the airlines hate us all, no matter how wealthy you are or what positions of power you may have held. [More]

(Stephan J. Cox)

Delta Bumps Passengers To Fly College Basketball Team To Game

Because making sure that a college basketball game goes off without a hitch is more important than transporting boring ol’ passengers who can’t sink a three-pointer to save their lives, Delta Air Lines recently chose to cancel a commercial flight and use that jet for a charter flight for the University of Florida basketball team. [More]

(afagen)

Expedia, United Blame Each Other For $200 Change Fee For Passenger Stuck In LAX During Shootout

The recent tragic shootings at Los Angeles International put parts of one of the world’s largest airports on lockdown for several hours, resulting in rescheduled and canceled flights for many travelers. Given the extenuating and unique circumstances, one would think that airlines and hotels would have some level of understanding and not hit people with huge fees, and yet… [More]

US Airways Fined $1.2 Million For Repeatedly Failing To Provide Proper Wheelchair Assistance

US Airways Fined $1.2 Million For Repeatedly Failing To Provide Proper Wheelchair Assistance

After reviewing hundreds of consumer complaints about US Airways’ lack of proper assistance for travelers in wheelchairs at two of the airline’s hub airports, the Dept. of Transportation has fined the carrier $1.2 million, a good chunk of which is to be used to improve systems for disabled passengers at these airports. [More]

LAX

LAX Baggage Handler Arrested Over Dry Ice Bombs At Airport

Yesterday authorities said they believed a worker at Los Angeles International Airport could be behind the two dry ice bombs at the airport, though only one exploded. Police have now arrested a 28-year-old employee for a ground handling company at LAX and booked him last night for possession of a destructive device near an aircraft. [More]

Did An Airport Employee Place Dry Ice Bombs At LAX?

Did An Airport Employee Place Dry Ice Bombs At LAX?

Police in Los Angeles say that the dry ice bombs found in supposedly secure areas of Los Angeles International Airport earlier this week may have been set by a disgruntled employee, though the exact reason for placing the devices is still unclear. [More]

Dry Ice Bomb Explodes, Others Found Inside L.A. Airport

Dry Ice Bomb Explodes, Others Found Inside L.A. Airport

UPDATE: Police now say that only one of the bombs found — the one found in the bathroom on Sunday night — actually exploded. No suspects have been named, but authorities reportedly believe this may be the act of a disgruntled employee. [More]

(zonaphoto)

Passenger Sues US Airways For Allegedly Misplacing Her Husband’s Ashes

It’s been two years since the ashes of a Philadelphia-area woman’s late husband went missing during a US Airways flight to England, and she says the airline has been ignoring her ever since. We first told you about her story back in January, but that didn’t turn up the ashes or an explanation. Now she’s filed a lawsuit in the hopes of getting the airline’s attention. [More]

(afagen)

DOT Fines United Airlines For Delaying Refunds To 9,000 Passengers

Thanks to the merger with Continental, United Airlines is now the nation’s largest commercial carrier, but has the airline been able to keep up with its increased customer base? On Friday, the Dept. of Transportation fined United $350,000 because it failed to provide prompt refunds to thousands of customers in 2012. [More]

(bluwmongoose)

American Strands Wheelchair-Using Passenger Without Meds, Charges Her For First Class Seat

While many travelers experience a minor annoyance during their trip, one American Airlines passenger was left helpless, without her medication or anyone to assist her when she was bumped from a flight, only to be booked into and charged for a first class seat. Now the airline can’t be bothered to respond. [More]