Virgin America Passenger Says He Was Blocked From Flight Because Crew Didn’t “Feel Comfortable”

Virgin America Passenger Says He Was Blocked From Flight Because Crew Didn’t “Feel Comfortable”

We’ve all heard stories of airline passengers being removed from planes because of apparently minor disputes with the flight crew, but a Dallas man says he wasn’t even allowed to board his Virgin America flight because he made the crew uncomfortable. [More]

Unintentionally Hilarious Airbus Patent Suggests Stacking Passengers On Top Of Each Other

Unintentionally Hilarious Airbus Patent Suggests Stacking Passengers On Top Of Each Other

Sick of fighting over the armrest on a flight? Or maybe your knees ache at the mere thought of squeezing into an airplane seat? While some patents seek to address those issues with clever design, a recently filed Airbus patent intends to cram more passengers into a plane by simply stacking them on top of each other. [More]

(frankieleon)

Driver’s Licenses From 4 States Could Soon Be Useless For Getting Through Airport Security

At some point in the next year, millions of Americans may need to start carrying a second form of ID with them when they go to the airport, as driver’s licenses from four states and one U.S. territory are not currently compliant with federal security standards. [More]

United Airlines CEO Jeff Smisek Steps Down Amid Investigation

United Airlines CEO Jeff Smisek Steps Down Amid Investigation

One of the nation’s largest airlines has lost its CEO and two other top executives, as United Airlines CEO Jeff Smisek has stepped down from the company’s top post in the midst of a federal investigation into the airline. [More]

Lawsuit: American Airlines Failed To Protect Girl From Passenger Accused Of Touching Her Inappropriately

Lawsuit: American Airlines Failed To Protect Girl From Passenger Accused Of Touching Her Inappropriately

The parents of a girl who said she was touched inappropriately while she was flying alone on an American Airlines flight to New York from Iowa in July have sued the airline, claiming it failed to protect her. [More]

Family Says They Were Booted From JetBlue Flight For Holding 2-Year-Old On Lap

Family Says They Were Booted From JetBlue Flight For Holding 2-Year-Old On Lap

A family that purchased a separate seat for their 2-year-old son on a JetBlue flight say they were just trying to comfort the youngster by having him sit on his mom’s lap during takeoff, but that the flight attendants treated them like a safety risk and had them kicked off the plane. [More]

(Adam Fagen)

Family Claims They Were Escorted Off United Airlines Flight After Autistic Daughter Deemed Disruptive

A trip home from the most magical place on earth was anything but magical for an Oregon family after they claim their United Airlines flight made an emergency landing and they were escorted from the flight because of their autistic daughter. [More]

Judge Throws Out United’s Lawsuit Against “Hidden City” Airfare Site Skiplagged.com

Judge Throws Out United’s Lawsuit Against “Hidden City” Airfare Site Skiplagged.com

Last fall, both United Airlines and Orbitz sued travel-booking startup Skiplagged.com, which helped travelers find so-called “hidden city” tickets where you book a multi-stop itinerary with the intention of not flying all the way to the end. Orbitz settled its part of the case in February, but the United suit continued — until yesterday, when a federal judge dismissed the airline’s complaint, but not because the airline didn’t have a case. [More]

Spirit Airlines Brings Up Rear In Latest Airline Customer-Satisfaction Scores

Spirit Airlines Brings Up Rear In Latest Airline Customer-Satisfaction Scores

Time Warner Cable and merger-partner Comcast have very little company among the lowest-scoring companies on the American Customer Satisfaction Index, but now that ACSI has added Spirit and Frontier to its airline rankings, TWC can no longer claim the honor of having the lowest survey score of all U.S. companies in the Index. [More]

Airline Really Sorry For Telling Cancer Patient She Couldn’t Fly Without Doctor’s Note

Airline Really Sorry For Telling Cancer Patient She Couldn’t Fly Without Doctor’s Note

Alaska Airlines is blaming a “communication breakdown” for an embarrassing incident that resulted in a 51-year-old cancer patient and her family being removed from a plane to San Jose, CA, by an employee who said the woman could not fly unless she had a note from her doctor. [More]

American Airlines Super Sorry About Leaving Passenger On Hold For 6 Hours

American Airlines Super Sorry About Leaving Passenger On Hold For 6 Hours

If you’ve tried to fly this winter, chances are you’ve hit some weather-related delays or cancelations and ended up in line or on the phone waiting to speak to someone who could help you out. But odds are that you didn’t wait as long as the one Florida woman who spent six hours trapped on hold with American Airlines. [More]

JetBlue’s Justification For Baggage Fees Demonstrates The Sad State Of Airline Industry

JetBlue’s Justification For Baggage Fees Demonstrates The Sad State Of Airline Industry

Late last year, JetBlue announced that it too would be kowtowing to investors’ demands and start charging fees for checked bags. This news did not go over well with many of the airlines’ customers, but JetBlue believes people will get over it… because they really have no other choice. [More]

(Adam Fagen)

American Airlines Leaves Travelers Stranded Around Globe Without Luggage

Beyond just getting you through security and into your seat on the plane, there are a lot of systems that have to work together to get a flight off the ground with all its passengers and all their stuff. But when one important system went down at a major airport on Friday, American Airlines decided to fly a bunch of planes without luggage rather than delay or cancel flights. [More]

(Don Buciak II)

Senator Calls For Investigation Into Why Airfares Increase While Costs Sink

Oil prices are down, airlines are profitable, but ticket prices aren’t going down and some carriers are still adding fuel surcharges. Thus, New York Senator Chuck Schumer has called for a federal investigation into why we’re all paying so dang much for air travel. [More]

The Soaragami hopes to put an end to jockeying over the armrest by putting up a vertical barrier.

Is This Simple Device The Peacemaker For The Armrest Wars?

Until now, the best available solution for ending the war over shared armrests involved a complete redesign of theater seats. It’s a novel, but impractical idea that also fails to address the armrest jockeying that goes on every day on plains and trains. One new, elegantly simple idea, aims to end this war by equally divvying up the forearm real estate. [More]

(Martin Rottler)

Passenger Arrested For Groping, Kissing, Putting Headlock On Flight Attendants

A Delta Air Lines passenger on board a flight from Atlanta to Denver apparently didn’t get the memo that the days of people looking the other way while you sexually harass a flight attendant are far in the past. Furthermore, if you double-up on your creepy actions by messing with two (2) attendants — and you put one of them in a headlock while trying to kiss her — you’re going to be arrested when that plane lands. [More]

United Airlines Reply Robot Returns, Responds To Complaint By “Mr. Human”

United Airlines Reply Robot Returns, Responds To Complaint By “Mr. Human”

The fill-in-the-blank customer service robot that gave us the heartfelt letter apologizing to (CUSTOMER NAME) for (SPECIFIC EVENT) has returned — and like all sequels, this time… it’s personal. [More]

See all these people who aren't beating each other up or demanding an emergency landing? Let's all be like these people. (photo: Martin Rottler)

This Is Getting Old: Another Flight Diverted Over Reclining Seat Spat

First it was that United flight where a passenger used an illegal device to prevent the person in front of them from reclining. Then an air marshal on an American Airlines flight arrested a traveler who wouldn’t give up on his complaint about the woman in front of him putting her seat back. Delta now continues this trend, diverting a flight that was almost at its destination because one passenger thought her tray table was for napping. [More]