revealing intriguing trends in the various ways airlines screwed up last year.
DOT Releases ’05 Customer Complaint Roundup and a Peculiar Definition of ‘On-Time’
By February 14, 2006
Consumers Speak: jetBlue’s Boston Boomerang
By February 13, 2006
This is a special ‘Consumers Speak,’ as the consumer is us. We’re currently sitting on a jetBlue flight at Logan Intl’ in Boston. We arrived here at 4:00 for a 6:20 flight.

