the-retail-equation

Retail Return Databases: Fraud Deterrent Or Privacy Nightmare?

By Laura Northrup on September 3, 2009 12:56 PM 132 Comments

—>No shopper wants higher prices because of excessive return fraud, but many people aren't comfortable having their driver's license scanned when making a return at the store, either. We've covered the reasons for this before, but Retail Customer Experience took a closer look. More »