Broken DVD Rental Machine Charges You $75 for 2 DVDs

Broken DVD Rental Machine Charges You $75 for 2 DVDs

Reader Jamie used to enjoy the convenience of those DVD rental vending machines you see in supermarkets, but that quickly changed when she was mistakenly billed $74.90 on her debit card for 2 DVDs. One would think a few calls to customer service would fix this mess but “The New Release” has left Jamie twisting in the wind. Her letter and our advice, inside…