the letter of the law

Comcast Rep Lies, Tells Customer That Data Cap Is “Mandated By Law”

Comcast Rep Lies, Tells Customer That Data Cap Is “Mandated By Law”

For nearly three years, Comcast has been trying out data caps — sorry, “data thresholds” — in certain markets around the country where customers who reach a certain monthly usage amount are given the option of buying additional data at an outrageous price. Aside from pure greed on the behalf of Internet service providers, there is no need for most data caps, but one Comcast rep is telling customers that they are required by law. [More]