Comcast Hits Man With $2,789 Fee For Moving To Area Not Served By Comcast

Comcast Hits Man With $2,789 Fee For Moving To Area Not Served By Comcast

When a Tennessee graphic designer decided to move an hour away, Comcast originally told him that he could move his business-class service and even set up an appointment for installation. But when the Comcast installer never showed up, the company finally told the man that (A) his new address wasn’t served by Comcast and (B) he owes the company nearly $3,000 in early termination fees. [More]

Comcast Eliminating One Annoying Fee By End Of Year

(Steven Depolo)

Cable companies are notorious for their fees — modems, set-top boxes, HD service, DVR service, repair visits, early termination fees; the list goes on. But Comcast tells Consumerist that it is ditching one annoying little fee over the next few months. [More]

The Only Way To Avoid Paying A Fee For iPhone Upgrade Is To Pay Full Price

The Only Way To Avoid Paying A Fee For iPhone Upgrade Is To Pay Full Price

Earlier this week, we looked at the various offers being thrown out by the four major wireless carriers in their attempts to attract people switching to the iPhone 6 or iPhone 6 Plus. What was left out of that discussion — and which seems to be catching a number of customers by surprise today — is that some of them must pay a fee to upgrade. [More]

Congress Hates You, Votes To Bring Back Glory Days Of Opaque Airfare Pricing

(Triborough)

Remember the good ol’ days of 2011, when you would see an airline advertising $99 tickets to somewhere nice, only to later find out that the actual airfare was much higher? For some reason that has absolutely nothing to do with huge amounts of donation money from the travel industry, the House of Representatives has decided that consumers should no longer have access to transparent airfares. [More]

Banks Inside Walmart Stores Lead Nation In Raking In Fees From Customers

Banks Inside Walmart Stores Lead Nation In Raking In Fees From Customers

A number of different banks operate branches inside more than 1,000 Walmart stores in the U.S., and many of these banks market themselves to consumers who may not be targeted by larger institutions because of low income or lack of savings and credit. A new analysis of the institutions most frequently found at Walmart found that these banks are also the most reliant on charging fees to their customers. [More]

(laverrue)

Bank Of America’s New Debit Card Charges $5/Month For Something That Is Free On All Accounts

Bank of America is in the news because it’s testing a new debit card that won’t let customers overdraft. For that privilege, cardholders will pay a $4.95/month fee and they won’t be able to write paper checks. Thing is, anyone with a bank account can turn off overdraft protection without being required to pay a fee. [More]

Big Banks Don’t Want To Be Transparent About Checking Fees If Little Banks Don’t Have To Be

Big Banks Don’t Want To Be Transparent About Checking Fees If Little Banks Don’t Have To Be

If we were to play a word-association game with the nation’s largest banks, we’re sure that terms like “fair” and “equitable” would be right on the tip of peoples’ tongues. And because big banks always play fair with everyone else, they are asking that their checking-account fees not be put under the regulatory microscope if smaller banks’ fees aren’t going be subject to the same scrutiny. [More]

These Smug Citizens Bank Ads Show Exactly What’s Screwed Up About Banking

These Smug Citizens Bank Ads Show Exactly What’s Screwed Up About Banking

If a bank wants to offer a checking account that isn’t as terrible as most of what’s out there, that’s fine. But that bank shouldn’t pat itself on the back and act like it’s doing consumers a favor just because it gives them a slightly easier way to avoid being nickel-and-dimed. [More]

(William Sisti)

Bags Might Fly Free On Southwest, But Your Pet Will Cost You An Additional $20

For several years, Southwest has charged one of the lowest fees ($75) for passengers flying with a carry-on pet. But starting in January, that price will be going up to be more in line with the fees charged by Southwest’s competitors. [More]

Comcast Wants To Be Hated Even More, Adding $1.50 ‘Broadcast TV Fee’

Comcast Wants To Be Hated Even More, Adding $1.50 ‘Broadcast TV Fee’

In a move that is both hypocritical and underhanded, Comcast is reportedly adding a $1.50/month “Broadcast TV Fee” to some customers’ bills in 2014, pretty much putting a lock on the cable giant’s appearance in the next Worst Company In America tournament. [More]

Important information: Time Warner Cable hates you.

Time Warner Cable Jacking Up Modem Fees

Not even a year after Time Warner Cable ticked off its entire customer base (except maybe some who are also heavily invested in TWC) by deciding to charge a $3.95/month modem rental fee for equipment that customers already had in their homes, the company has done as we predicted and begun raising that rate to $5.99 a month for equipment that is now even older and more out-of-date than it was last October. [More]

(So Cal Metro)

Surprise! AT&T Adds New $0.61 Monthly Administrative Fee To Wireless Customers’ Bills

Start up the chorus of grumbling and shine up your best “What in the what now?” faces: AT&T has just added a $0.61 monthly administrative fee to wireless customers’ bills. It’s totally great for AT&T of course, as reports indicate the move could bring in about $518 million in extra moolah for the company in 2014. So, yay for you, AT&T? [More]

A sample of the new ID card.

Oakland Decides It Doesn’t Need All Those Fees On Its Combination ID/Debit Cards

A few weeks back, we told you about the new photo ID cards being issued by the city of Oakland that could also be used as prepaid debit cards. We also told you about how these debit cards came loaded with sky-high fees. Now it looks like the city has decided to ditch some of these exorbitant charges. [More]

A sample of the new ID card.

Oakland Residents Will Be Slammed With Fees If They Use City IDs As Debit Cards

The city of Oakland has begun offering ID cards that can also double as prepaid debit cards. Not inherently a bad idea, except for the fact that these cards come loaded with fees that will chisel away at the user’s funds. [More]

Ticketmaster and Bank of America Theatre don't include this mandatory $35 add-on in the face price of the ticket.

Beware Of Expensive Venue-Specific Add-Ons When Buying Tickets Online

Consumerist reader Ben recently went on Ticketmaster to buy six tickets to catch the Book of Mormon at the Bank of America Theatre in Chicago. The tickets alone were pricey enough (around $90/each) and of course there were more than $10/ticket in fees. But when he looked at the receipt, he saw he’d been hit with another $245.10 above what he’d expected to pay. [More]

HSBC Confuses, Angers Online Customers With Vague New Fees

HSBC Confuses, Angers Online Customers With Vague New Fees

UPDATE: A rep for HSBC has finally responded to our request for clarification on the fees. [More]

Water Company Wants Me To Pay $30 To Activate Service I Already Have

Water Company Wants Me To Pay $30 To Activate Service I Already Have

A few years back, after the death of her parents, Consumerist reader Jen took over the running of the house in which she’d grown up. Since then, she’s been paying the bills without problem. But now the water company wants her to pay $30 simply to change the name on the account. [More]

Couple Sues JPMorgan Chase For Ignoring Instructions, Enriching Itself On Fees

Couple Sues JPMorgan Chase For Ignoring Instructions, Enriching Itself On Fees

In 2005, an Indiana couple sold their baking business for a nice sum of $6.5 million and turned to JPMorgan Chase to place that money in “safe and liquid investments.” But the investors say Chase deliberately ignored their wishes and put the millions into high-risk investments that also padded the bank’s coffers with “fees upon top of fees upon top of fees.” [More]