Comcast Tells Customer The Only Reason He’s Getting Bogus Charges Refunded Is Because He Recorded Call

Comcast Tells Customer The Only Reason He’s Getting Bogus Charges Refunded Is Because He Recorded Call

Most of us have been in this situation, and probably once or twice with Comcast. You’re told by the first person that something is free, then you get a bill for it and when you call to find out why, everyone you talk to tells you you’re up Turd Creek sans rowing equipment. If only you had recorded that first call, right? [More]