Comcast Changes Customer’s First Name To “A**hole,” Is Really Sorry

The "A**hole Brown" bill that was published last week and caused other Comcast customers to notice their account names had been tweaked. (Image via Elliott.org)

We know from years of talking to people on the frontlines of customer service and billing that they don’t always have the nicest things to say about customers; you probably wouldn’t either if your day consisted of being yelled at for issues beyond your control. But most people don’t let their distaste for customers boil over to the point where they actually rename a customer “A**hole Brown.” [More]

Woman Suing Subway Because It’s Rude To Write “Big Mama” On Her Flatizza Box

Woman Suing Subway Because It’s Rude To Write “Big Mama” On Her Flatizza Box

A woman in California says she’s planning legal action against the Subway chain of sandwich shops because a Subway worker wrote the words “Big Mama” on her order and because was less-than-thrilled by the company’s response. [More]

Why Did Starbucks Write "Big Dick" On My Drink Cup?

Why Did Starbucks Write "Big Dick" On My Drink Cup?

Christian’s feelings are a little hurt. He tells Consumerist that he doesn’t understand why someone at Starbucks felt the need to give him a nickname, and to write that nickname on his cold drink’s cup. What did they write? “Big Dick.” [More]