On her blog, Jamie describes in painful and hilarious detail that if Comcast gets your name wrong when it sets up a user account for you, you’re better off just accepting it rather than pushing for them to correct the error. [More]
Dan says he’s feeling a bit untrusted by Comcast, which has released the collection agency hounds on him, despite his bill’s due date still being a ways off. [More]
Coaxed by the promise of rebates, Rhea took the Comcast high-speed internet plunge, but found it difficult to get her money, since Comcast had outsourced its rebates to a company called OfferWire.
The Harrisburg, Pa. Patriot-News reports Comcast sent out a service upgrades flier with a number for a phone sex line.
Mike writes us to say Comcast’s On Demand service in Chicago is suffering from dropsies reminiscent of Bears receivers. He says a CSR admitted as much when he called to complain. He writes: