Sabotage! AT&T Claims Time-Warner is Cutting Their Cables

Sabotage! AT&T Claims Time-Warner is Cutting Their Cables

“AT&T filed a lawsuit Dec. 8 in a district court in Bexar County, Texas, against Time Warner Cable’s San Antonio division, alleging that the cable operator engaged in “a methodical invasion of facilities owned, operated and controlled by AT&T Texas” while installing voice service at apartments and other multiple-dwelling units in and around the city. In its lawsuit against Time Warner Cable in San Antonio, AT&T alleges that: “Cable technicians trespassed on AT&T facilities and cut or disconnected wires in network interface devices.”

Cellphone Dealers Won’t Sell Nice Phones To Less Profitable Customers

Cellphone dealers will sometimes hold new and limited quantity cellphones from existing customers, preferring to sell them to more profitable new customers or contract upgrades, members of HowardForums allege.

New Home Buyer Beware

New Home Buyer Beware

What to look out for when buying a new home: predatory lenders, kickbacks to title insurance companies and super-fun undisclosed terms.

Anti-Gay Landscaper Comes Out Of The Proverbial Closet

Anti-Gay Landscaper Comes Out Of The Proverbial Closet

The story of a Houston landscaping company that refused to work for a local gay couple finally percolated to the AP newswire. There, the AP reporters achieved the heretofore impossible, an actual quote from the Farbers, owners of the Garden Guy company.

Garden Guy Homophobia Applauded By Area Newspaper

The rumble in the jungle over a landscaper refusing to do work for homosexuals has made its way from internet dustup to ithe Houston Chronicle. Columnist Rick Casey does an excellent job of summarizing the event’s details.

Garden Guy Refuses To Work For Gays

UPDATE: Garden Guy Homophobia Applauded By Area Newspaper

Maybe Worse Than WaMu Snookery

After showing “WaMu Snookers With Scary Letter” to consumer expert Edgar Dworsky, he told us something potentially more frightening than just the letter being a well-disguised solicitation.

WaMu Snookers With Scary Letter

WaMu Snookers With Scary Letter

For a direct marketer, nothing is infra dig as long as it gets a sale.

Sgt. Clutch Vandalizes Customers Car After Complaints

Sgt. Clutch Vandalizes Customers Car After Complaints

We Reprimand a WalMart Manager

We Reprimand a WalMart Manager

Somehow we got on the fast track as the go-to guys for Southern Walmart complaints. The latest comes courtesy of Tiffany-Anne Everett who thinks we somehow have the power to fire a Walmart manager.

Pix of First Dell Store

Pix of First Dell Store

Dallas, TX got a glimpse of Dell’s foray into the retail world.

Reader Flexes Consumer Powers

Reader Flexes Consumer Powers

A loyal Consumerist reader, Chris has developed incredible abilities. Not only can he recognize both good and bad customer service, he can reward and punish it with a powerful consumer weapon: the letter to management.

Give Me The Crappy Tire I Paid For!

Give Me The Crappy Tire I Paid For!

If we were our sister site Gizmodo, we’d be able to fill this brief prologue to Texas Teabag’s email about tire shopping in the Lone Star State with a 1:1 ratio of words to teabagging puns. Unfortunately, we’re not nearly as talented in the subtle art of the oral/anal/vaginal entendre; our more imaginative and literary readers will have to mentally superimpose these literary gems upon our description.

1,000,000-plus Students’ Personal Data Lost in Texas

1,000,000-plus Students’ Personal Data Lost in Texas

Poof. The records of over a million customers at Texas A&M’s largest student loan provider have been lost. The records contained personal information about the borrowers.

Time Warner Cable Crosses Wires, Resulting in Large, Incompetent, Electrical Discharge

Time Warner Cable Crosses Wires, Resulting in Large, Incompetent, Electrical Discharge

Two days ago, a Texan walked into his local Time Warner office, dumped his cable box on their counter and announced he was cancelling his service.

UPDATE: A Long Con Doesn’t Go Very Far

UPDATE: A Long Con Doesn’t Go Very Far

Last week we reported on US Energy doing a little hit and run salesmanship of their natural gas delivery service.

Telemarketing Chiropractor Sells Office Supplies, Conscience

Telemarketing Chiropractor Sells Office Supplies, Conscience

Dr. Kirtland Speaks, the chiropractor who’s suing Louisiana for his right to telemarket car accident victims using their phone numbers found in public accident reports, well, he’s moving from Texas to Louisiana and he’s got a hydrocullator or two to get rid of.

Telemarketing Chiropractor’s Cellphone Called

Telemarketing Chiropractor’s Cellphone Called

Yesterday we told you about Dr. Kirtland Speaks, a back-cracker who’s suing for his right to telemarket to accident victims, using phone numbers from public accident reports. He’s alleging that preventing this marketing plan violates the First Amendment.