Consumerist

Posts Tagged “

terms of service

bad business

Pizza Hut Forces You To Opt-In To Spam Marketing When Ordering Online

When you place an order on Pizza Hut's website, you have to create an account, and to create an account, you have to check the box that says you agree to their privacy policy and terms of use. It also says, "I agree to receive information about Pizza Hut®/WingStreet® couons, promotions, announcements, events and specials." This e-commerce blogger is amazed that Pizza Hut would resort to such a sneaky tactic, which ultimately ruins the customer experience and probably costs them online orders. More »

censorship

After Blogs Cry "Censorship," AT&T Says It Will Change Terms Of Service

After getting roundly whiplashed for having a clause in their Terms of Service that could be interpreted as meaning they reserved the right to terminate the service of any customer who criticized them, AT&T DSL reached out to several blogs today with the following commitment to change their ToS:

We are revising the terms of service to clarify our intent. The language in question will be revised to reflect AT&T's respect for our customers' right to express opinions and concerns over any matter they wish. And we will make clear that we do not terminate service because a customer expresses their opinion about AT&T.
We'll reserve judgment until the pixels dry. As of now, their ToS is still the same.

AT&T Changes its 'Terms of Service' [GigaOM] (Thanks to David!)
AT&T tells me it will revise "damage our name" language in TOS [ZDnet]
PREVIOUSLY: AT&T Promises To Not Terminate Your Service For Criticizing Them
AT&T And Verizon Can Cancel Service Of Subscribers Who "Damage" Their "Reputation"
(Photo: gorriti)


carrier freedom

Is It Legal To Unlock The iPhone?

According to a Slate columnist, not only is it legal, but it's ethical and fun. (Fun?) "I did just throw down more than $400 for this little toy," he writes. "I'm no property-rights freak, but that iPhone is now my personal property, and that ought to stand for something." More »

terms of service

Verizon Specifies How You're Allowed To Link To Its Site

Harry Maugans discovered that Verizon thinks it can stipulate how you link to their website. More »

terms of service

Cingular Thinks It Can Sue You For Linking To Its Website

Cingular thinks it can determine who gets to link to their website, according to this snippet from their terms of service agreement. Somehow their lawyers operate under this misconception that they're in a position of being to grant, or revoke, the "right" to create a hypertextual link to their site. The likely intent is to try to set the stage so that then they could basically sue someone for linking to their website. More »

blogs

The Devil Is In The Fine Print

Viacom workers have to agree that Viacom owns anything they ever make in the "universe," in, "perpetuity." Use of the Yahoo! Toolbar expressly prohibits use of the technology to operate nuclear facilities. More »

paypal

PayPal Will Still Screw You, But Less Obtusely

Has PayPal shut your account down without warning? Have they charged your credit cards without permission? Have they never refunded your money for eBay items that you never received? All the while justifying their actions behind a cryptic, multi-page TOS agreement? More »

hugs

AOL Hates Hugs.

Although several hundred 14 year old boys lose their virginity to portly displaced man-children pretending to be women in AOL's chat rooms every day, AOL has bigger fish to fry: the sleazy, nefarious hug. Or "((Hugs))" as it is known in AOL chat parlance, where 'Hugs' is replaced with the name of the recipient. More »