Receive just one phone call meant for someone else and you might chalk it up to a simple misunderstanding. But getting thousands of prerecorded calls for your ex-boyfriend over a more than two-year period and the situation becomes annoying, aggravating, and — according to one Pennsylvania woman — grounds for a lawsuit. [More]
We can all agree that automated robocalls are an annoying interruption. But you know what’s worse? Receiving those automated calls meant for someone else, telling the company to place you on the Do Not Call list and then continuing to receive a total of 153 prerecorded messages. [More]
Two weeks ago, we told you how PayPal’s revised user agreement expanded the company’s already-intrusive existing permission to send pre-recorded robocalls and spam texts, and how the company gave users no apparent way to opt out. Then the FCC chimed in, telling the company that its terms appear to violate federal law. Now, several U.S. Senators are asking PayPal to rethink its terms before they go into effect on July 1. [More]
Earlier this year, we told you how the American Bankers Association was seeking exemptions from the FCC that would allow banks to get around a law that forbids businesses from robocalling cellphones without prior approval. Today, 60,000 consumers are telling the FCC to just say now to the banks’ request. [More]
Under the Telephone Consumer Protection Act, companies can’t robocall you on your cellphone unless you’ve given them prior consent to contact you at that number. Now the banking industry is trying to gain exemptions for this rule, claiming there are times when they just need to call your cellphone even though the need isn’t urgent enough to have an actual human make that call. They also don’t want to be penalized for robocalling the wrong number. [More]
Verizon will pay $6 million to businesses in Louisiana, Florida, and Alabama for sending 10,145 junk faxes advertising its services. The Telephone Consumer Protection Act bans businesses from sending unsolicited faxes, and allows for fines reaching up to $1,500 for each violation. Verizon will pay class members only $625 per fax, despite their crack legal team’s best efforts to deploy novel and absurd legal arguments in Verizon’s defense.