"Velveteen Rabbit" Robocallers Pay $25,000 To Settle Lawsuit

"Velveteen Rabbit" Robocallers Pay $25,000 To Settle Lawsuit

Verizon Wireless has settled its lawsuit against those telemarketers who were phonespamming thousands of people back in February to promote a kids’ movie. Feature Films For Families has agreed to pay $25,000 to Verizon, which will be donated to the National Domestic Violence Hotline (NDVH).

Give Robocallers A Silent Ringtone And A Funny Name

Give Robocallers A Silent Ringtone And A Funny Name

You know those car warranty robocallers calling your cellphone? Of course you do, you hate them. This how reader Eyebrow McGee deals with them, and gets to have a little laugh at the same time:

I Canceled Comcast Now The Phone Won't Stop Ringing

I Canceled Comcast Now The Phone Won't Stop Ringing

Reader Evan canceled Comcast — which seems to have lead to a barrage of annoying phone calls that simply will not stop. A little Googling turned up others with the same problem…

Who The Hell Are These People Calling My Cellphone About A Car Warranty?

Who The Hell Are These People Calling My Cellphone About A Car Warranty?

We’ve been getting a lot of emails from people saying that a company is using a robocaller to call their cellphones and pretend that their car warranty is expiring. Too bad that some of these readers don’t even have a car. Has happened to you? Do you know who is behind it?

Smart Television Alliance Asks "Feature Films For Families" To Stop Using Its Name

Smart Television Alliance Asks "Feature Films For Families" To Stop Using Its Name

Feature Films For Families—the company that’s been phone-spamming random people over the past few weeks—follows no man’s law! The nonprofit Smart Television Alliance, which works to educate parents on how to improve the television experience for kids*, discovered that the company was using its name without permission.

Verizon Wireless Sues "Velveteen Rabbit" Telemarketers

Verizon Wireless Sues "Velveteen Rabbit" Telemarketers

Hooray for Verizon Wireless! Wait, what? The cellular carrier has just filed a lawsuit against Feature Films For Families for illegally telemarketing. Specifically, they’re accusing the company of using an auto-dialer to cold call hundreds of thousands of Verizon Wireless customers earlier this month, which is illegal according to NJ state laws (where the suit was filed) and the Federal Telephone Consumer Protection Act.

ShamWow Commercial A Scam? Wow!

ShamWow Commercial A Scam? Wow!

What’s up with this deceptive edit in the ShamWow commercial?

How The "Velveteen Rabbit" Company Is Bypassing The Do Not Call List

How The "Velveteen Rabbit" Company Is Bypassing The Do Not Call List

We were wondering how Feature Films For Families, the company that’s randomly calling home lines and cellphones to sell a movie to people who are on the Do Not Call list, was able to get around federal and state telemarketing rules. It turns out they’re hiding behind a non-profit, and non-profits are exempt from following the Do Not Call list. Something similar happened in 2006 between Feature Films For Families and a different non-profit named the Dove Foundation, and the state of Missouri fined them $70,000. It might be time for you to start filing complaints with your state Attorney General and the FTC.

This 'Velveteen Rabbit' Teaches You The Triumph Of Love. Also Of Telemarketing.

This 'Velveteen Rabbit' Teaches You The Triumph Of Love. Also Of Telemarketing.

Oh no, someone’s gone and made a terrible looking half-animated, half-live action, religious-on-the-down-low version of this beloved children’s book. That’s bad enough, but then they decided to direct-market it to households by cold calling strangers and offering them a “producer’s guarantee” that if they don’t like it, they can purchase other movies from FamilyTV.com for $4 each. Update: Here’s how the company producing the film is sneaking past the Do Not Call rules.

Amex: "We're Gonna Text Message Your Cellphone And You're Gonna Pay For It"

Amex: "We're Gonna Text Message Your Cellphone And You're Gonna Pay For It"

Several readers have pointed out that American Express has made some changes to its contract “in response to the challenging environment” — the most offensive of which seems to be a new clause that gives them the right to call — or text message — any phone you use to contact them including cellphones, for the purposes of offering you American Express products and services.

AT&T Mobility Sues Over Auto Warranty Robocalls

AT&T Mobility Sues Over Auto Warranty Robocalls

You know those annoying robocalls on your mobile phone about renewing your car warranty? The companies behind the calls use spoofing to remain hidden, but AT&T Mobility just filed suit in federal court to track down the culprits, then hopefully make them stop. This is great news, because judging from the quotes given to RCR Wireless, the FTC and FCC both don’t seem too concerned about the matter.

Robo Calls Die Fiery Death With Your Opt-Out

Robo Calls Die Fiery Death With Your Opt-Out

Asta la vista, robo callers! As of December, all pre-recorded sales calls need to have a way for consumers to opt-out of their mailing lists, either by pressing a button or saying something.No doubt this will happen at the end of the call. So the good news is that you have a way to get off their list. The bad news is…

Tired Of Telemarketers? Try Suing Them

Tired Of Telemarketers? Try Suing Them

In yesterday’s post on rude telemarketers and the people who hang up on them, reader/advice giver Amy Alkon said she just successfully sued a telemarketer in Santa Monica Small Claims Court—and won! If you’re one of those unlucky people who can’t get the calls to stop, here’s how she did it.

Angry Telemarketer Calls Back, Chews You Out For Hanging Up

Angry Telemarketer Calls Back, Chews You Out For Hanging Up

This telemarketer has had it up to here with all of you people at home hanging up on her every time she needs to sell you something! Randall Whited in Austin, Texas, received an earful recently, when he answered the phone shortly after hanging up on the unnamed telemarketer.

Meet Leverage Connections, King Of The Robocallers

Meet Leverage Connections, King Of The Robocallers

Last week we reported that some types of unwanted robocall telemarketing will soon be banned. If you’re on the receiving end of Leverage Connections’ prerecorded harassment—they frequently operate under the generic names “Consumer Services” or “Credit Card Services”—you’ll finally have a way to formally complain to the FTC about them. Why would you want to complain? Because they’re the scammiest, most obnoxious robocall telemarketing company we’ve seen so far—even though what they do is apparently legal.

FTC Listens To Your Complaints, (Mostly) Bans Telemarketer Robocalls

FTC Listens To Your Complaints, (Mostly) Bans Telemarketer Robocalls

After reviewing the more than 14,000 comments left by living human beings, the FTC yesterday amended its Telemarketing Sales Rule to ban most types of robotic telemarketing calls. By this December, any recorded calls will have to lead off with an automated opt-out option; by September 2009, telemarketers will need prior written permission to contact someone—simply being a recent customer won’t cut it.

AT&T Calls 9 Times In 12 Days Trying To Sell DSL

AT&T Calls 9 Times In 12 Days Trying To Sell DSL

Would you buy DSL service from a company that either doesn’t care about Do Not Call lists or doesn’t know how they work? A man in Missouri was harassed to the point where he considered calling the police, because no matter what he did, AT&T wouldn’t stop calling. Every time he tried contacting AT&T to get it to stop, he ended up in automated phone systems with recorded messages, busy signals, and disconnections—but never a live person. Only after he wrote to a local consumer advocacy columnist did AT&T pay attention and turn off the telemarketing fire hose. AT&T didn’t, however, explain why they were targeting this person, or whether anyone else is facing the same barrage of calls.

How To Report Do Not Call List Scofflaws To The Proper Authorities

How To Report Do Not Call List Scofflaws To The Proper Authorities

Reader Brian says that he’s getting weird scammy calls about “lowering his interest rates” and would like to know what he should do about it.