Robocaller Tricks My Caller ID Into Thinking It's My Wife

Robocaller Tricks My Caller ID Into Thinking It's My Wife

John picked up a phone call that seemed to be from his wife, but discovered it was someone even more adept at nagging and less affected by indifference — a robocaller. He says he was the victim of caller ID-manipulating trickery by credit card marketers. [More]

Time Warner Cable Keeps Bugging Me, Brags It's Immune To Do Not Call Registry

Time Warner Cable Keeps Bugging Me, Brags It's Immune To Do Not Call Registry

Julius thought he was protected against telemarketers by signing up for the National Do Not Call Registry, but a gleefully irritating Time Warner Cable rep informed him that this isn’t so. Because he’s a subscriber, TWC is allowed to toss telephonic sales pitches his way. Businesses with an established relationship with customers can phone them up to 18 months after their last transaction. [More]

Q: "Currently Receiving The Washington Post?" A: "Currently, I'm Trying To Have My Supper"

Q: "Currently Receiving The Washington Post?" A: "Currently, I'm Trying To Have My Supper"

This is pretty much the perfect reply to an annoying telemarketer, and the perfect complaint letter to send when he cusses you out. [More]

Guess What? Your Roommate Called Us About A Potentially Embarrassing Product!

Guess What? Your Roommate Called Us About A Potentially Embarrassing Product!

Dawn tells Consumerist that she had a potentially embarrassing experience recently involving a phone call, a celebrity-endorsed beauty product, and a shared phone line. She called to ask some questions about Joan Rivers’ Great Hair Day, a special hair powder marketed to women with thinning hair. Much to her horror, even though she didn’t provide the company with her phone number, they called back within minutes to talk about the product, without even checking to see whether it was Dawn who answered the phone. Nice. [More]

No, The Right To Call And Sell You Stuff Is Not Transferable

No, The Right To Call And Sell You Stuff Is Not Transferable

Russell wants to know: if a company cold-calls you to sell you things when you’re part of the federal Do Not Call registry, and insists that the call is totally legal because they’ve “partnered with” a company that you do business with, does that make it okay? No. No, it does not. [More]

How Do I Get Phone Scammers To Stop Hassling Granny?

How Do I Get Phone Scammers To Stop Hassling Granny?

Cassandra is looking out for her fiance’s grandmother, who is savvy enough to know the people who call her and say she’s won a bunch money are liars. [More]

A Simple, Direct Way To Shoo Away Telemarketers

A Simple, Direct Way To Shoo Away Telemarketers

Personal finance blogger Fabulously Broke says she’s managed to get telemarketers to stop bugging her by finding the number to offenders’ offices and bringing the fight right to them. [More]

Crazy Cruise Line Telemarketer Pulls Out Every Trick In The Book

Crazy Cruise Line Telemarketer Pulls Out Every Trick In The Book

John Tedesco of the San Antonio Express-News was badgered last week by a telemarketer who wouldn’t take no for an answer. He decided to keep her talking for a while to see how many ways she’d try to get him to hand over his credit card number for a “free” cruise. Here were all the tricks she used during her sales pitch. [More]

FTC Shuts Down Multi-Million Dollar Cramming Business Inc21

FTC Shuts Down Multi-Million Dollar Cramming Business Inc21

Inc21 supposedly sells web hosting and other Internet-related services, but the FTC says that in reality it contracted with offshore telemarketers who helped it cram charges onto unsuspecting customers’ phone bills, earning $19 million over the past five years. Customers who complained about the charges said they were either never contacted in the first place, were promised a free trial, were told that the telemarketer was just verifying business information, or explicitly refused Inc21′s offer and were charged anyway. [More]

Block Spam Callers From Your Blackberry With Call Control

Block Spam Callers From Your Blackberry With Call Control

You can always just not answer your phone, but if a telemarketer calling you on your Blackberry sends you into a rage, you might want to look at Call Control. The app relies on the telemarketer database at everycall.us to screen out known spammers. The free version screens out the top 100 telemarketers; an $8 version uses the entire database and includes updates.

40 States Ask FTC To Crack Down On Debt Relief Companies

40 States Ask FTC To Crack Down On Debt Relief Companies

Attorneys general in 40 states just asked the FTC to step up the fight against debt relief companies that mislead and overcharge consumers, like Credit Solutions of America (CSA), reports Consumer Affairs.

Why You Shouldn't Let Telemarketers Help You Donate

Why You Shouldn't Let Telemarketers Help You Donate

Earlier this week we posted a warning to watch out for calls from people asking for donations on behalf of local police or fire departments. Today an alleged former employee—who says he quit after two days of training and one day of seeing what it was really like on the call center floor—wrote in to tell us a little more about how a company on the other side of that phone call works.

Robocalls Banned!

Robocalls Banned!

Today the FTC banned pretty much all telemarketing-based robocalls starting Tuesday, September 1st, 2009. At that point, “violators will face penalties up to $16,000 per call,” notes the Los Angeles Times.

Crazy CSR Loves Spam, You, Hanging Up Abruptly

Crazy CSR Loves Spam, You, Hanging Up Abruptly

Megan sent us this transcript of a recent phone conversation she had with someone from a mysteriously generic “cardholder services” that called her.

Don't Threaten To Kill Telemarketers

Don't Threaten To Kill Telemarketers

We know how you feel; telemarketers suck. But no matter how much they’re in the wrong, please don’t threaten to burn down their place of business and then kill them and their families—even if they call you a jackass—because they may report you to the police. Then, if your police are anything like the ones in St. Louis, Missouri, you’ll likely be arrested and charged for making terrorist threats, like poor Charles Papenfus.

Federal Judge Shuts Down Car Warranty Robocallers

Federal Judge Shuts Down Car Warranty Robocallers

“Oh hell no!” Federal District Judge John F. Grady told a marauding group of car warranty robocallers who managed to annoy pretty much everyone over the past few months. The judge slapped two Florida companies with an immediate restraining order and froze their assets, which should be enough to finally end those maddening robocalls.

FTC Files Suit Against Car Warranty Robocallers

FTC Files Suit Against Car Warranty Robocallers

As anticipated, the FTC has filed suit in federal court in Chicago against many of the companies behind the car warranty robocalls plaguing the nation.

Auto Warranty Robocallers Call Indiana Attorney General At Home

Auto Warranty Robocallers Call Indiana Attorney General At Home

Protip for telemarkers: If you’re going to engage in random robodialing to unlisted cell phones, pray very very hard that you do not dial the attorney general of a state in which you plan to continue doing business.