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telemarketers
Top Posts Of The Week
Maybe Quiznos Should Find A Better Place For This Cleaning Rag
Ex-Best Buy Employee Regrets Selling Warranties Now That He's A Customer
Man Tells Fax Spammers To Go Fax Themselves... And They Comply
34 Victims Of The Grocery Shrink Ray
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heroes
Man Tells Fax Spammers To Go Fax Themselves... And They Comply
Pat is our consumer action hero of the week. He writes:
For weeks now I have been receiving fax calls on my house line, a number I've had for over twenty years and now ported to VOIP; somehow, at some point, it got included on a telemarketing fax CD.
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killthecalls
Tired Of Telemarketers? Try Suing Them
In yesterday's post on rude telemarketers and the people who hang up on them, reader/advice giver Amy Alkon said she just successfully sued a telemarketer in Santa Monica Small Claims Court—and won! If you're one of those unlucky people who can't get the calls to stop, here's how she did it. More » -
telemarketers
Angry Telemarketer Calls Back, Chews You Out For Hanging Up
This telemarketer has had it up to here with all of you people at home hanging up on her every time she needs to sell you something! Randall Whited in Austin, Texas, received an earful recently, when he answered the phone shortly after hanging up on the unnamed telemarketer. More » -
telemarketing
FTC Listens To Your Complaints, (Mostly) Bans Telemarketer Robocalls
After reviewing the more than 14,000 comments left by living human beings, the FTC yesterday amended its Telemarketing Sales Rule to ban most types of robotic telemarketing calls. By this December, any recorded calls will have to lead off with an automated opt-out option; by September 2009, telemarketers will need prior written permission to contact someone—simply being a recent customer won't cut it.
Of course, there are still exceptions. More »
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do not call list
Hey, How Do I Sue Telemarketers Who Ignore The Do Not Call List?
We've been getting a lot of emails lately from people who are fed up with telemarketers ignoring the Do Not Call list and want to take the bastards to court. Now, to be fair, sometimes the people who email don't fully understand what is and what is not allowed under the law. More » -
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pranks
Just Say 'Yes' To Telemarketers
Want to drive a telemarketer crazy and amuse yourself at the same time? Here's an example of how to do it.
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complaints
Obnoxious Police Telemarketers Tease You About Your Bedtime
Reader Chris, a donator to his local police department, is disturbed by the calls he has been receiving from the Richmond Police telemarketers. Besides being unusually aggressive and rude, one of their recent tactics involves placing phone calls late at night. One evening Chris tried to explain to this person that it was too late to take such calls to which the disgruntled telemarketer replied, "Ok little guy, you get to bed." Chris describes the strange phone calls, inside... More » -
hard sell
Chase Telemarketing Tactics: Try Being Sneaky, Then Launch Vague Threats
A reader writes in to share his traumatic experience with a Chase telemarketer who first tried to sneak a sale into the one-way conversation, then launched into scare tactics like asking, "What are you going to do when someone steals your identity?" R. writes, "I feel like I need protection from Chase's employees." More » -
banks
Internal Docs Prove Wachovia Knew About Telemarketer Rip-Offs All Along
A woman sued Wachovia last year because it allowed a telemarketing scam company to process stolen payments through its banks, despite complaints from customers and warnings from other banks and federal authorities. Wachovia said it had no idea what was going on, but now documents have been revealed that prove people high up in the company not only knew, but that "the bank, in fact, solicited business from companies it knew had been accused of telemarketing crimes." Why? How about millions of dollars of extra revenue from steep fees whenever a fraud-related chargeback went through? The lawyers for the woman are now seeking class-action status for the lawsuit.
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