When going through the boarding process for an upcoming flight, one might expect to see the crew members readying the cabin, welcoming travelers or just generally inside the aircraft. That’s why it was a bit unsettling for several passengers to see a flight attendant posing for photos inside the plane’s engine well before a recent Spirit Airlines flight. [More]
Every month the Department of Transportation issues the Air Travel Consumer Report. This month the report has statistics about tarmac delays — and the numbers aren’t good for Delta, United and their regional partners. [More]
May was the first full month that the Dept. of Transportation’s new regulations regarding planes idling on the tarmac were in effect. And for United Airlines, it could end up being a very expensive few weeks. Of the 5 flights that violated the new rules, 4 were operated by United. [More]
If we had an award for most pissed-off consumer ever, it might go to Kate Hanni. After being stranded on the tarmac by American Airlines in 2006, she started a group called “The Coalition For An Airline Passengers’ Bill Of Rights,” which, since we first reported on it, has grown from a blogspot blog to a full blown lobbying group that has a tipline and issues press releases.
Back in those lazy summer days of August, New York Governor Eliot Spitzer signed a “passenger bill of rights” into law—requiring airlines who keep passengers on a grounded airplane more than 3 hours to provide water, snacks, fresh air and a working toilet.
USAToday says that a flight to Phoenix from JFK was stuck on the tarmac for 7 hours on Tuesday.