taking it seriously

Continental Offers Free Flights, Frequent-Flyer Status To Misrouted Child's Family

Continental Offers Free Flights, Frequent-Flyer Status To Misrouted Child's Family

Continental Airlines has made a much more generous offer to the family whose ten-year-old daughter was accidentally flown to Newark instead of Cleveland while flying as an unaccompanied minor. Paterfamilias and blogger Jonathan Kamens wrote that a Continental rep “assured [him] again that the airline takes what happened very seriously.” The details of Continental’s offer, inside.