When you’re on vacation, high expectations crushed by mishaps can transform you into a steaming ball of rage. It’s easy to lash out at those you feel who have done you wrong, but it’s smarter to take a step back and use tact and strategy to get problems fixed. [More]
The gas station clerk needed some way to identify a customer who was returning after being shorted $10 at the gas pump. Before scrawling “Black Lady – Big – Fat” on her receipt, however, he probably should have realized that she would be taking the receipt with her.