There's No Good Reason Why ASUS Would Steal My Broken Power Cable

There's No Good Reason Why ASUS Would Steal My Broken Power Cable

When he had problems with his ASUS tablet dock, he packed up the dock and its power cable and sent it off to ASUS for some loving warranty repair care. Both the dock and the power cable had separate, seemingly unrelated problems. He suspected this might cause some confusion at ASUS, so he was sure to clarify that both parts had their own issues. He had not anticipated that the dock’s cable would disappear somewhere between his house and when the equipment was checked in at ASUS repair. [More]

What’s The Difference Between A Tablet And A Netbook? Tiger Direct Doesn’t Know

What’s The Difference Between A Tablet And A Netbook? Tiger Direct Doesn’t Know

Buying refurbished electronics can be a money-saving way to get like-new items at a great price. Or it can be a money-losing nightmare of defective products, wrong parts, and missing accessories. Guess which category Ralph’s recent purchase of a tablet from TigerD irect falls under? The fun began when they shipped him a netbook instead of a tablet PC…and couldn’t get anyone to understand the difference. [More]

7 RMAs Later, Asus Still Won't Replace My Tablet

7 RMAs Later, Asus Still Won't Replace My Tablet

Richard just wants a working tablet. He’s sent his Asus Transformer in for repair seven separate times. It’s usually for variations of the same issue, but Asus’s records disagree. Handy, because those different service records mean that as far as Asus is concerned, the tablet hasn’t come in over and over for the same issue, and doesn’t need to be replaced. [More]

Toshiba Thrive Tablet Cracks While Being Held: Sorry, That's Your Fault

Toshiba Thrive Tablet Cracks While Being Held: Sorry, That's Your Fault

Alex writes that his five-month-old Toshiba Thrive tablet cracked, sort of under its own weight. Is that possible? Maybe. Stranger things have happened to electronics. But everyone he’s talked to at Toshiba doesn’t think so, and they’re acting like it was accidental damage. [More]

How Hard Should I Try To Give Back Someone Else's Tablet?

How Hard Should I Try To Give Back Someone Else's Tablet?

Last week, Brian received a package from the ASUS repair center. It was a freshly repaired tablet, the same model that he owns. Except he hadn’t sent his in for repair lately. Someone else’s address appeared on the return merchandise authorization (RMA) form inside the box, but the label on the outside had Brian’s information. He wonders: how much time and money should he invest in getting this package home when Asus doesn’t particularly seem to care? [More]

Asus: No, Your Tablet Is Totally Supposed To Draw Jagged Lines

Asus: No, Your Tablet Is Totally Supposed To Draw Jagged Lines

Sita’s Asus tablet cost about $1,400, and the purpose of it was so she could work on her art wherever she happens to be. She has this crazy idea in her head that to serve that purpose, the tablet should let her draw smooth lines. Or at least lines that don’t look like a seismograph during an extremely minor earthquake. Asus doesn’t agree, and they insist that there’s nothing wrong with the tablet. [More]

Archos Sends 'Refurbished' Tablet Full Of Scratches, Fingerprints, Porn

Archos Sends 'Refurbished' Tablet Full Of Scratches, Fingerprints, Porn

Marsha and her fianc√© have a long-distance relationship right now. Normally, that wouldn’t be relevant, but that it means that by the time he bought an Archos Android tablet for her, configured it, and sent it to her on the other end of the country, she was past the ten-day return window Staples allows. When her tablet wouldn’t connect to the Internet, she had to turn to Archos for a warranty replacement. But instead of grabbing a tablet for her from the “refurbished and restored” pile, they grabbed one for her from the “scratched, dirty, and full of porn” pile. [More]

How iPads Might Crush Offices' Wireless Networks

As iPads continue to grow in popularity, their prevalence in the office could not only sap productivity but push WiFi networks to their breaking points. Because the tablets are less efficient at picking up signals than laptops, they tend to put more of a tax on networks. As the iPad 3 release looms, researchers say businesses may need to triple their WiFi coverage in order to handle an an office iPad influx. [More]

California To Require More-Efficient Chargers For Mobile Devices

California To Require More-Efficient Chargers For Mobile Devices

In a move that will likely have a huge ripple effect in the mobile device accessory market nationwide, the California Energy Commission approved the nation’s first ever energy standards for the chargers you use to power up everything from your phone and tablet to your power drill. [More]

Just Because People Are Buying Tablets Doesn't Mean They Are Paying For News Content

Just Because People Are Buying Tablets Doesn't Mean They Are Paying For News Content

With its large touch screen and comparable size to a folded up newspaper, some in the news business had hopes that the tablet computer would usher in a new era of customers willing to pay for access to news content. But a new study shows that — at least so far — it just isn’t so. [More]

Adventures In Ordering A Clearanced HP TouchPad

Adventures In Ordering A Clearanced HP TouchPad

RIP, HP TouchPad. A long time ago–well, about three months ago–HP claimed that their WebOS-based tablet would be the greatest on the market. Now, our tipline is buzzing with customers clamoring to get their hands on a TouchPad tablet: not because it’s a hot tech toy, but because the product’s being discontinued, and retailers dumping them for $100 or $150 depending on storage capacity. [More]

Android Market Update Allows Ebook Buying, Movie Rentals

Android Market Update Allows Ebook Buying, Movie Rentals

Thanks to a beefed-up Android Market, Android smartphones and tablets are now more versatile, allowing for direct ebook purchasing and video rentals. You could do similar things before on Android phones — such as buy ebooks through the mobile Kindle app and stream Netflix — but now Google is attempting to cut out the middle man. [More]

Friskies Debuts Free iPad And Android Games For Your Cat

Friskies Debuts Free iPad And Android Games For Your Cat

It’s a scientifically proven fact that cats love iPads, or at least love to smack things around that move. A few app developers have capitalized on this trend, making games specifically designed for cats. Some cats think that touchscreens are the greatest thing since feathers on a stick. Supposedly, touchscreens are tougher than claws, so the devices won’t be damaged. In a brilliant marketing move, Purina, maker of Friskies, ran with this idea and has created free Android Tablet and iPad games for felines.
[More]

Consumer Reports: Apple iPad 2 Is A "Very Good Choice"

Consumer Reports: Apple iPad 2 Is A "Very Good Choice"

Our more computer-savvy cousins over at Consumer Reports are out with their first look at Apple’s iPad 2, and tester Dean Gallea has pronounced it a “very good choice” if you’re looking for a tablet computer. [More]

Apple Offers $100 Refund To Recent iPad 1 Buyers

Apple Offers $100 Refund To Recent iPad 1 Buyers

If your luck and sense of timing are such that you went and bought an iPad shortly before Apple announced the iPad 2 is on the verge of hitting shelves, Apple wants to hand you $100 in pity cash you can use to mop up your tears. [More]

Comcast May Not Have Rights To Stream TV To Tablets

Comcast May Not Have Rights To Stream TV To Tablets

Comcast is working furiously to get its programming onto iPads and other tablet computers, even cutting deals with hardware providers like Samsung. But there’s just one little problem: the company may not have the rights to stream shows without first negotiating with the companies that own them. [More]

Best Buy Security Thinks I'm A Dumb Criminal, Stole iPad From Them

Best Buy Security Thinks I'm A Dumb Criminal, Stole iPad From Them

John has a bit of advice for iPad owners: don’t use the device in public. At least, don’t use it for price comparisons at a Best Buy with particularly clueless loss prevention staff unless you want to be accused of theft and have the police show up. He writes that this happened to him while checking some prices on his iPad. [More]

iPad Pre-Orders Now Open

iPad Pre-Orders Now Open

Apple opened the doors on iPad pre-orders as of a few minutes ago. Git ‘em while they’re hot! Or not, and wait for the inevitable first-generation bugs to get worked out and feeding frenzy to fade. Should you buy? Which kind do you get? Sister Consumer Reports Electronics Blog has the breakdown. Take our poll as to whether you’re getting with the craze or staying out of the race. [More]