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    • t-mobile

      T-Mobile Surprise Porn Not An Isolated Incident

      After we posted yesterday about a T-Mobile customer being greeted by pictures of topless women when he logged into his account to pay his bill, some of you asked, "What's the problem?" Several readers' stories answer that question. (Censored but not exactly tasteful pictures inside.) UPDATE: T-Mobile response inside. More »

      5:35 PM on Wed Nov 4 2009
      By Alex Chasick
      41,442 views, 112 comments

      Most discussed ChemicallyInert: I smell a hack-attack. There's no other plausible explanation I can think of. Obviously T-mobile didn't put that on there more »

    • smartphones

      Chart Compares Total Cost Of Ownership For Popular Smartphones

      You may think that buying an iPhone with AT&T service is an expensive commitment, and you'd be right. But as this chart from BillShrink shows, your total cost of ownership (TCO) for any of the latest smartphones is going to exceed 2 grand over a 24-month period. In fact, the highly-praised new Motorola Droid on Verizon works out to exactly the same TCO as the latest iPhone. More »

      3:24 PM on Fri Oct 30 2009
      By Chris Walters
      23,532 views, 118 comments

      Most discussed gtsports: $110-$150/month for a cell phone? That's what all these iPhone people are paying? You've got to be kidding me! My wife more »

    • good news

      T-Mobile Posts Instructions On How To Restore Sidekick Data

      If you've been waiting impatiently to get your data back on your Sidekick, here's your opportunity. IntoMobile reports that T-Mobile has posted data retrieval instructions on its website. They note that most but not necessarily all contacts should be there, but if you're one of the unlucky few who lost all of your data, T-Mobile has a shiny $100 gift card for you.

      "T-Mobile posts Sidekick contacts recovery instructions!" [IntoMobile]
      (Photo: bovinity)

      4:21 PM on Tue Oct 20 2009
      By Chris Walters
      2,396 views, 10 comments

      Most discussed theSuperman: So it went from "absolutely no way to restore the data" to "oh look, here's how to restore your data." I more »

    • danger

      Microsoft: We May Have Recovered Sidekick Users' Lost Data

      Maybe those lawsuits over the Sidekick data outage were a little premature. Microsoft, parent company of Sidekick maker Danger Inc, reports that they have recovered most, if not all, of users' lost data. Yay! More »

      2:26 PM on Thu Oct 15 2009
      By Laura Northrup
      4,228 views, 35 comments

    • we've changed our minds

      T-Mobile: We Won't Swap Out Your Sidekick For A Different Phone

      Amber is a pre-paid Sidekick owner who has been a T-Mobile customer for 7 years. After the recent T-Mobile data disaster, she doesn't intend to get burned again. She wants to switch to a different phone, and she wants T-Mobile to buy back her Sidekick since they can't deliver the data security they promised. Initially T-Mobile agreed, but then they pulled a Sidekick Data Outage on their promise and it disappeared forever. More »

      10:00 AM on Thu Oct 15 2009
      By Chris Walters
      6,266 views, 74 comments

      Most discussed miburo: While i'm all for the consumer. What does being a pre-paid customer have anything to do with anything? You yourself chose more »

    • t-mobile

      First Sidekick Data Outage Lawsuits Filed

      After T-Mobile Sidekick users lost data access for the better part of a week, then lost the information stored on their phones, it should surprise no one that the lawsuits are already flying. Though it is surprising that none of them were filed by Perez Hilton. More »

      9:59 AM on Thu Oct 15 2009
      By Laura Northrup
      3,252 views, 30 comments

      Most discussed Nighthawke: Here is the gist of what most folks believe has happened to T-Mobile: It is believed that this event was the more »

    • disasters

      T-Mobile Sidekick Data Outage Turns Into Epic Customer Data Fail

      This time last week, we thought of the T-Mobile Sidekick data outage as a mere inconvenient outage, but a temporary one. We grossly misunderstimated how badly T-Mobile and Danger/Microsoft could screw things up. More »

      12:00 PM on Sun Oct 11 2009
      By Laura Northrup
      14,193 views, 109 comments

    • t-mobile

      T-Mobile Sidekick Data Outage: Day Three

      We've been receiving mail from outraged T-Mobile Sidekick users all weekend, reporting nationwide data outages since Friday. For many users, this includes lack of access to not just e-mail and IM, but also address books unless saved to the SIM. More »

      3:05 PM on Sun Oct 4 2009
      By Laura Northrup
      7,767 views, 29 comments

    • refunds

      Laser-Guided E-Mail Bomb Scores Hit On T-Mobile

      Sometimes, the executive e-mail carpet bomb, or EECB, is too blunt an instrument. When Joe had a problem with T-Mobile, he elected to send a LGEB, or laser-guided e-mail bomb, just to CEO Robert Dotson, with great results. More »

      6:00 PM on Sun Sep 27 2009
      By Laura Northrup
      10,292 views, 28 comments

    • hello?

      Live In An AT&T Dead Zone? There's A Fix, But It'll Cost You

      It's no secret that AT&T's cell network sucks (and, yes, that is the scientific term for the state of the company's infrastructure). Fortunately, AT&T has come up with a solution to dead zones and overtaxed circuits: The AT&T 3G MicroCell, a router-like device that will let you experience the magic of using your mobile phone in your very own home! Of course, magic doesn't come free — or cheap. AT&T is testing the MicroCell now, and is charging subscribers $150 for the box, plus $20 a month for the magic of, you know, using your own freaking phone in your own damn home. More »

      5:13 PM on Mon Sep 21 2009
      By Marc Perton
      8,279 views, 86 comments

      Most discussed Jesse: I shouldn't expect Sprint/AT&T/Verizon or anybody else to build a tower or signal repeter because I can't get reception due more »

    • t-mobile

      T-Mobile Ends Paper Billing Fee ...For Now

      Consumers, feel your power. Back in August, T-Mobile announced that they would charge customers $1.50 per month to receive a paper bill, and $3.50 to receive a detailed paper bill. It didn't go over well. Because of the negative reaction from many customers, and the beginnings of a class action lawsuit, T-Mobile is changing the policy for now. More »

      10:30 PM on Fri Sep 11 2009
      By Laura Northrup
      5,731 views, 63 comments

      Most discussed Razor512: If they ever go through with it, I will be canceling my cellphone service and switching to another company. The more »

    • t-mobile

      T-Mobile To Charge $1.50 For Paper Phone Bills

      If you're a T-Mobile USA customer who likes to kick it old-school with a paper bill, checks, stamps and whatnot, bad news. Starting September 12, you'll be charged $1.50 per account for the privilege of receiving your bill by mail. More »

      7:15 AM on Wed Aug 12 2009
      By Laura Northrup
      6,364 views, 105 comments

    • take back the beep

      Help Friends Conserve Cell Minutes By Changing Your Voicemail Greeting

      David Pogue's continuing crusade against useless voicemail instructions knocked loose an excellent suggestion for anyone willing to re-record their voicemail greeting. Too often the standard voicemail greeting is: "Hi, you've reached so-and-so. Leave a message, and I'll get back to you." Why not make it more useful, something like: "Hi, you've reached so-and-so. Please press star (or whichever command applies to your carrier) to leave a message." More »

      6:00 PM on Sun Aug 2 2009
      By Carey Alexander
      7,283 views, 30 comments

      Most discussed outlulz: How many times are they going post this story on Consumerist? It's a stupid non-issue story. I'm not more »

    • how to

      Skip Annoyingly Long Voicemail Instructions For Every Cellphone Company

      Here's the secret codes for skipping long-ass cellphone voicemail intros that cellphone companies don't want you to know about: Just remember "one star pound." More »

      1:06 PM on Thu Jul 30 2009
      By Ben Popken
      35,787 views, 123 comments

      Most discussed zacox: Better yet, don't leave a voicemail. Voicemail is so passé. Use text. I'm much more likely to respond to a more »

    • it's actually pretty easy to be green

      T-Mobile Coupons Save Your Cash AND Your Environment

      Fashioning itself a jolly green giant, T-Mobile USA is getting in on money-saving and environmentalist fads by offering a Green Mobile Coupon application that lets its customers access coupons they can scan at cash registers to save on environmentally friendly items. More »

      9:38 AM on Thu Jul 2 2009
      By Phil Villarreal
      3,418 views, 15 comments

      Most discussed nikkimarie918: I assume in order to download the application to get these coupons, you have to have a phone that allows more »

    • If you've been a prompt-paying T-Mobile customer for 22 months or more, you can still sign up for their "Loyalty Unlimited" offering—$50/mo for unlimited calling—through the end of this month. [IntoMobile] MORE »

      20 comments

    • taking it seriously

      Woman Says T-Mobile Sent Her Kiddie Porn Instead Of Ringtone

      A T-Mobile customer in Oregon purchased a Modest Mouse ringtone from T-Mobile, but she says what was sent to her phone instead was a pornographic picture of what appeared to be a child. Everyone can calm down, though—T-Mobile assured her that they wouldn't charge her for it. More »

      1:50 PM on Thu May 21 2009
      By Chris Walters
      11,225 views, 60 comments

      Most discussed bibliophibian: Why did she DELETE it? I mean, I understand the ick factor and especially the "this is NOT MINE" factor, more »

    • If you own a G1 phone from T-Mobile, Google has added a special barcode scanning feature to its Product Search page just for you. Yeah, you've already got other barcode scanning apps, but this one integrates with Google's search functionality so you can scan and see product search results in Google immediately. [Phandroid] MORE »

      5 comments

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    • 1-18 of 107 for "T-Mobile"

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