Consumerist
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t-mobile
T-Mobile Surprise Porn Not An Isolated Incident
After we posted yesterday about a T-Mobile customer being greeted by pictures of topless women when he logged into his account to pay his bill, some of you asked, "What's the problem?" Several readers' stories answer that question. (Censored but not exactly tasteful pictures inside.) UPDATE: T-Mobile response inside. More » -
smartphones
Chart Compares Total Cost Of Ownership For Popular Smartphones
You may think that buying an iPhone with AT&T service is an expensive commitment, and you'd be right. But as this chart from BillShrink shows, your total cost of ownership (TCO) for any of the latest smartphones is going to exceed 2 grand over a 24-month period. In fact, the highly-praised new Motorola Droid on Verizon works out to exactly the same TCO as the latest iPhone. More » -
good news
T-Mobile Posts Instructions On How To Restore Sidekick Data
If you've been waiting impatiently to get your data back on your Sidekick, here's your opportunity. IntoMobile reports that T-Mobile has posted data retrieval instructions on its website. They note that most but not necessarily all contacts should be there, but if you're one of the unlucky few who lost all of your data, T-Mobile has a shiny $100 gift card for you.
"T-Mobile posts Sidekick contacts recovery instructions!" [IntoMobile]
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danger
Microsoft: We May Have Recovered Sidekick Users' Lost Data
Maybe those lawsuits over the Sidekick data outage were a little premature. Microsoft, parent company of Sidekick maker Danger Inc, reports that they have recovered most, if not all, of users' lost data. Yay! More » -
we've changed our minds
T-Mobile: We Won't Swap Out Your Sidekick For A Different Phone
Amber is a pre-paid Sidekick owner who has been a T-Mobile customer for 7 years. After the recent T-Mobile data disaster, she doesn't intend to get burned again. She wants to switch to a different phone, and she wants T-Mobile to buy back her Sidekick since they can't deliver the data security they promised. Initially T-Mobile agreed, but then they pulled a Sidekick Data Outage on their promise and it disappeared forever. More » -
t-mobile
First Sidekick Data Outage Lawsuits Filed
After T-Mobile Sidekick users lost data access for the better part of a week, then lost the information stored on their phones, it should surprise no one that the lawsuits are already flying. Though it is surprising that none of them were filed by Perez Hilton. More » -
disasters
T-Mobile Sidekick Data Outage Turns Into Epic Customer Data Fail
This time last week, we thought of the T-Mobile Sidekick data outage as a mere inconvenient outage, but a temporary one. We grossly misunderstimated how badly T-Mobile and Danger/Microsoft could screw things up. More » -
t-mobile
T-Mobile Sidekick Data Outage: Day Three
We've been receiving mail from outraged T-Mobile Sidekick users all weekend, reporting nationwide data outages since Friday. For many users, this includes lack of access to not just e-mail and IM, but also address books unless saved to the SIM. More » -
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refunds
Laser-Guided E-Mail Bomb Scores Hit On T-Mobile
Sometimes, the executive e-mail carpet bomb, or EECB, is too blunt an instrument. When Joe had a problem with T-Mobile, he elected to send a LGEB, or laser-guided e-mail bomb, just to CEO Robert Dotson, with great results. More » -
hello?
Live In An AT&T Dead Zone? There's A Fix, But It'll Cost You
It's no secret that AT&T's cell network sucks (and, yes, that is the scientific term for the state of the company's infrastructure). Fortunately, AT&T has come up with a solution to dead zones and overtaxed circuits: The AT&T 3G MicroCell, a router-like device that will let you experience the magic of using your mobile phone in your very own home! Of course, magic doesn't come free — or cheap. AT&T is testing the MicroCell now, and is charging subscribers $150 for the box, plus $20 a month for the magic of, you know, using your own freaking phone in your own damn home. More » -
t-mobile
T-Mobile Ends Paper Billing Fee ...For Now
Consumers, feel your power. Back in August, T-Mobile announced that they would charge customers $1.50 per month to receive a paper bill, and $3.50 to receive a detailed paper bill. It didn't go over well. Because of the negative reaction from many customers, and the beginnings of a class action lawsuit, T-Mobile is changing the policy for now. More » -
t-mobile
T-Mobile To Charge $1.50 For Paper Phone Bills
If you're a T-Mobile USA customer who likes to kick it old-school with a paper bill, checks, stamps and whatnot, bad news. Starting September 12, you'll be charged $1.50 per account for the privilege of receiving your bill by mail. More » -
take back the beep
Help Friends Conserve Cell Minutes By Changing Your Voicemail Greeting
David Pogue's continuing crusade against useless voicemail instructions knocked loose an excellent suggestion for anyone willing to re-record their voicemail greeting. Too often the standard voicemail greeting is: "Hi, you've reached so-and-so. Leave a message, and I'll get back to you." Why not make it more useful, something like: "Hi, you've reached so-and-so. Please press star (or whichever command applies to your carrier) to leave a message." More » -
how to
Skip Annoyingly Long Voicemail Instructions For Every Cellphone Company
Here's the secret codes for skipping long-ass cellphone voicemail intros that cellphone companies don't want you to know about: Just remember "one star pound."
More »
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it's actually pretty easy to be green
T-Mobile Coupons Save Your Cash AND Your Environment
Fashioning itself a jolly green giant, T-Mobile USA is getting in on money-saving and environmentalist fads by offering a Green Mobile Coupon application that lets its customers access coupons they can scan at cash registers to save on environmentally friendly items. More » -
If you've been a prompt-paying T-Mobile customer for 22 months or more, you can still sign up for their "Loyalty Unlimited" offering—$50/mo for unlimited calling—through the end of this month. [IntoMobile]
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taking it seriously
Woman Says T-Mobile Sent Her Kiddie Porn Instead Of Ringtone
A T-Mobile customer in Oregon purchased a Modest Mouse ringtone from T-Mobile, but she says what was sent to her phone instead was a pornographic picture of what appeared to be a child. Everyone can calm down, though—T-Mobile assured her that they wouldn't charge her for it. More » -
If you own a G1 phone from T-Mobile, Google has added a special barcode scanning feature to its Product Search page just for you. Yeah, you've already got other barcode scanning apps, but this one integrates with Google's search functionality so you can scan and see product search results in Google immediately. [Phandroid]
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t-mobile
New York, 5:12 AM
Sun Nov 8
7 posts in the last 24 hours
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