(Spidra Webster)

CFPB Lawsuit: Sprint Made Millions Off Consumers Acting As A “Breeding Ground” For Bill-Cramming

Just a day after rumors surfaced that Sprint could be facing a $105 million from the Federal Communications Commission for allegedly overcharging customers using a practice known as “bill-cramming,” the Consumer Financial Protection Bureau has filed a lawsuit against the carrier for the bogus charges placed on customer’s phone bills. [More]

(Misfit Photographer)

FCC Reportedly Planning To Fine Sprint $105M For Wireless Bill-Cramming

Just two months after the Federal Communications Commission imposed its largest fine on AT&T for overcharging consumers using a practice known as “bill-cramming,” the regulator is reportedly poised to saddle Sprint with the same $105 million fine for similar practices. [More]

This guy is maybe a little too excited about Data Stash.

T-Mobile “Data Stash” Will Let Some Customers Roll Over Unused 4G LTE Data

Here’s the latest piece of evidence showing that data is dirt cheap and we’re paying too much for it. T-Mobile announced today that it will start letting subscribers with plans of at least 3GB/month (1GB/month for tablet plans) begin rolling over any of their unused 4G LTE allotments into what it’s dubbed the “Data Stash.” [More]

(Simon Yeo)

Ting Expands Flexible Phone Plan Pricing Model To GSM Phones

Ting is a mobile virtual network operator (MVNO), or a cell phone company that doesn’t own its own network of towers, but instead leases voice and data capacity from other carriers. We’ve been hearing about Ting for a while, mostly from contented customers. Until now, though, customers were limited to phones that were purchased from the carrier, or off-contract devices from the Sprint network. Starting next year, that will change. [More]

While T-Mobile's unlimited family plan might save you compared to competitors' similar plans with large amounts of data, many families would probably save more on  a limited data plan (like T-Mo's resurrected 4-for-$100 offer) that costs less per month.

T-Mobile Introduces Unlimited Family Plans, But You May Be Better Off With Resurrected 4-For-$100 Plan

We are all officially overpaying for data. Sprint and AT&T have already demonstrated they are willing to dangle huge amounts of wireless data (that will likely never be used) in front of potential customers, and now T-Mobile is hoping that the lure of vast amounts of data (which, again, will probably go unused) is enough to bring in new family plan customers. At the same time, the company has brought back its previously popular 4-for-$100 plan that may be the better deal for most people. [More]

AT&T Not Worried That Competition Is Causing More Customers To Go Elsewhere

(jetsetpress)

This morning, AT&T’s Chief Financial Officer admitted that competition from smaller providers like Sprint and T-Mobile has resulted in a slight uptick in customer defections, but also said the company is not concerned because AT&T continues to pick up new users. [More]

FCC Releases Massive Study On Mobile Phone Theft, Asks Wireless Companies To Start Making Changes

FCC Releases Massive Study On Mobile Phone Theft, Asks Wireless Companies To Start Making Changes

Smartphones are amazingly convenient: tiny little hand-sized computers that make it easy to organize our lives on the go. They’re also amazingly good targets for theft: tiny, portable, expensive, and full of personal information. Mobile device theft is on the rise, just as mobile devices are, and the FCC has been trying to find ways to protect consumers when their devices get yanked from their hands. [More]

(bryan bope)

Mobile Companies Leaping To Sell You A New Phone — With A New Contract — On Black Friday

Is your phone getting old? Has it met with the unfortunate confluence of liquids, young children, and boisterous pets lately? If you’re in the market for a replacement or upgrade, it looks like Black Friday might be your day… as long as you’re willing to sign a contract. [More]

Widow Brings Husband’s Cremains To T-Mobile Store, Still Can’t Get Account Canceled

Widow Brings Husband’s Cremains To T-Mobile Store, Still Can’t Get Account Canceled

T-Mobile just doesn’t want to let its customers go. We’ve shared stories of customers whose survivors couldn’t get a line shut down after they died, and survivors asked to keep a phone line open so they could hear a loved one’s voice. This isn’t a problem unique to T-Mobile USA, apparently: a widow in Cardiff, Wales brought her late husband’s ashes to the store after they refused to close out her husband’s line. [More]

(Kominyetska)

T-Mobile CEO: Apple SIM That Should Let Users Switch Mobile Carriers Is Crippled By Mobile Carriers

Apple included a very consumer-friendly item in their new iPad Air 2: the Apple SIM. As designed, the Apple SIM lets iPad owners switch cellular carriers without going into phone stores or having to get any new parts. But in reality, mobile carriers are doing their best to prevent any actual real-world consumers from doing so. [More]

T-Mobile's John Legere is sick of everyone lusting after his wireless business.

T-Mobile CEO “Sick And Tired” Of Takeover Talk

T-Mobile has long been considered a juicy, low-hanging magenta fruit that some bigger company could pick off and devour. But after years of being wooed by suitors from the Death Star, Japan, and France, T-Mobile CEO John Legere says it’s time to stop talking about his company being acquired by someone else. [More]

T-Mobile, Where Being #1 Means Being Newest Item On A List

Boom, indeed.

Once again, T-Mobile is tooting its own horn, declaring a victory when there wasn’t even a fight to begin with. [More]

Study: Most Corporate “Best-Of” Awards Pretty Much As Meaningless As You Thought

Study: Most Corporate “Best-Of” Awards Pretty Much As Meaningless As You Thought

We’ve all been there: some company you really hate runs an ad singing praises about all the awards they’ve gotten claiming they’re “number one!” in something. You frown at the TV, thinking, “Who the heck named them best of anything?” Now, a new study has found that the instinct to call shenanigans on those corporate awards is exactly right. Far from being meaningful recognitions of performance, those “awards” show exactly one thing: how much a company is willing to spend on marketing. [More]

The Only Way To Avoid Paying A Fee For iPhone Upgrade Is To Pay Full Price

The Only Way To Avoid Paying A Fee For iPhone Upgrade Is To Pay Full Price

Earlier this week, we looked at the various offers being thrown out by the four major wireless carriers in their attempts to attract people switching to the iPhone 6 or iPhone 6 Plus. What was left out of that discussion — and which seems to be catching a number of customers by surprise today — is that some of them must pay a fee to upgrade. [More]

Your Guide To The Major Carriers’ iPhone 6 Offers

Your Guide To The Major Carriers’ iPhone 6 Offers

Apple announced a couple of new phones yesterday, triggering a Pavlovian response in some consumers that can only be eased by the acquisition of one of these new phones. It also pits the four national wireless carriers against each other in a battle for Apple-hungry customers. [More]

Dish & T-Mobile Spotted Canoodling In Corner Of Merger Meat Market

Dish & T-Mobile Spotted Canoodling In Corner Of Merger Meat Market

Maybe Dish and T-Mobile are just friends who had a little too much to drink one night. Maybe they were commiserating how they were still single while each of their failed merger partners are making plans for a future of little satellite-equipped Death Stars. Regardless of how they got to this place, Dish and T-Mobile are apparently in those early, giddy, everything’s rosy days of thinking about getting their merger on. [More]

What has two thumbs and got paid to act excited about T-Mobile's trade-in deal?

T-Mobile To Match Competitors’ Device Trade-In Offers

Yet another iPhone is on the way in time for the end-of-year shopping blitz. This means the major wireless companies will be stepping over each other offering to let you trade in your old phone and upgrade. T-Mobile, the little magenta company that could, is trying to get out in front of the competition by saying it will match their trade-in offers. [More]

FCC Fines T-Mobile $819,000 For Selling Phones That Don’t Work With Hearing Aids

FCC Fines T-Mobile $819,000 For Selling Phones That Don’t Work With Hearing Aids

Let’s point out something very, very obvious: within reason, everyone should have the right to communicate over the phone, even if they live with some form of hearing loss. For that reason, the Federal Communications Commission requires mobile phone carriers to sell a certain number of handsets that work with hearing aids. The agency says that T-Mobile failed to do this, and has fined them $819,000. [More]