T-Mobile CEO Has No Idea What People Are Doing With 2 TB Of Mobile Data, Vows To Stop Them

T-Mobile CEO Has No Idea What People Are Doing With 2 TB Of Mobile Data, Vows To Stop Them

Heads up, mobile data hogs: T-Mobile is on to your tethering shenanigans and your testing the limits of what “unlimited data” means. In a blog post, CEO John Legere says that the company plans to go after its biggest “network abusers,” and it will begin today. What’s “abuse,” according to Legere? Using as much as two terabytes of data per month. [More]

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What Can You Do If Your Mobile Carrier Sends You An Update That Breaks Your Phone?

When you buy a new phone or tablet, you’re not just buying it as-is in its current state. Software is dynamic, and constantly updated. In a sense, then, you’re also making a bet that your device will keep working into the future, after countless rounds of mandatory system updates. And usually, it does! But every once in a while, something goes wrong. And for that small handful of consumers, that’s where the real trouble begins. [More]

T-Mobile Officially Passes Sprint, Clocks In At No. 3 Among Wireless Providers

T-Mobile Officially Passes Sprint, Clocks In At No. 3 Among Wireless Providers

After months of speculation that T-Mobile might finally surpass Sprint to become the nation’s #3 wireless provider, the numbers are in and the two companies have officially switched positions. [More]

T-Mobile Now Exempts 33 Streaming Music Services From Data Limits, Adds Apple Music

T-Mobile Now Exempts 33 Streaming Music Services From Data Limits, Adds Apple Music

Last year, T-Mobile added a benefit for their customers that no other mobile provider had tried: data used for music streaming services doesn’t count against their data allowance. Since the launch, Big Magenta has taken suggestions from their users for new services to add, and now they’re up to a total of 33 services that are part of the program. [More]

T-Mobile Launches Advanced Messaging: Texts With iMessage Features

T-Mobile Launches Advanced Messaging: Texts With iMessage Features

Over the years, the creation of messaging apps and their plentiful features – read receipts, quick responses, the ability to send large photo and video files – have cut into the territory once occupied by traditional SMS texting. While standard texting isn’t exactly dead, its prospects aren’t looking super sunny as T-Mobile announced it would be revamping its messaging to offer more features.  [More]

45 Attorneys General Agree: Phone Companies Should Give Consumers Ability To Block Robocalls

45 Attorneys General Agree: Phone Companies Should Give Consumers Ability To Block Robocalls

While the FCC tries to allow consumers to take a more active role in which calls they do or don’t receive, a group of 45 state attorneys general (well, 44 states and the AG for the District of Columbia) are calling on the phone companies to just stop dilly dallying and start offering call-blocking services already. [More]

T-Mobile On The Hook For $17.5M After Nationwide 9-1-1 Outage

T-Mobile On The Hook For $17.5M After Nationwide 9-1-1 Outage

How important is it that telephone companies provide constant access to 9-1-1 service? Americans make an average of more than 27,000 of these emergency calls an hour, so when a nationwide wireless provider is unable to connect its users to 9-1-1 for even a few hours, they can be on the hook for millions of dollars. [More]

(Patrick)

T-Mobile Announces Family Plan Promo With More Data Than You Probably Need

How much LTE mobile data does your family (or just the unrelated people on your mobile phone plan) really need? 10 GB? 20? 40? It depends on what you do with your mobile device and where you use it, but most people don’t use that much. Today, T-Mobile announced new plans designed to compete with similar offerings from Verizon, but that include more data than most people could need. [More]

T-Mobile Customers With Grandfathered Plans May Have To Pay $10/Month To Call Mexico, Canada

T-Mobile Customers With Grandfathered Plans May Have To Pay $10/Month To Call Mexico, Canada

Earlier today, T-Mobile announced that subscribers to its Simple Choice wireless plans would soon be able to make calls to/from, and access 4G LTE data in, Mexico and Canada at no extra charge (though you do have to take the step of opting in to the new plan). But what about those T-Mo users who have been holding on to their pre-“Un-carrier” plans? If they want access to this call-anyone-in-North-America option, they’ll have to ditch their old plan or pay up. [More]

T-Mobile Plans To Cover Canada & Mexico At No Extra Charge, But You Must Opt-In

T-Mobile Plans To Cover Canada & Mexico At No Extra Charge, But You Must Opt-In

We’ve heard numerous stories over the years of Americans who unwittingly or inadvertently tallied up huge voice and data bills while roaming internationally in Canada or Mexico, and wireless providers have been perfectly happy with the substantial fees they earn each year off callers traveling north and south of the border. Today, T-Mobile announced that, starting next week, all its Simple Choice plans will cover calls and data usage in many areas in Canada and Mexico. [More]

Upgrade Your Smartphone At Any Time With T-Mobile: With A Few Catches

Upgrade Your Smartphone At Any Time With T-Mobile: With A Few Catches

Early upgrade programs have been the hot trend in the phone business in the last few years: while carriers want to get out of the subsidized handset business, they realize that customers want a way to get the shiniest new handsets without paying the hundreds of dollars that those handsets cost at retail. T-Mobile now wants to put even newer and shinier handsets in customers’ hands through a change to their Jump program. [More]

(John Karakatsanis)[

T-Mobile Hands Over ‘Refurbished’ Phone Full Of Someone Else’s Data, Shrugs

A T-Mobile customer bought the un-carrier’s “Premium Handset Protection” when getting a new phone, and eventually had to use it when his Nexus 5 stopped working. The phone swap was a bigger hassle than he anticipated, but that wasn’t really the problem: the problem was that the phone was still full of the previous owner’s stuff, and logged on to her social media accounts. [More]

(Mike Mozart)

Add Comcast To The List Of Rumored Merger Partners For T-Mobile

Not one to sit around and sulk after ditching its $45 billion bid to buy Time Warner Cable – or let a rival cable company beat it to the altar – the Lords of Kabletown are reportedly making eyes with the wireless industry, flirting with the idea of buying T-Mobile. [More]

T-Mobile Customers Have 14 Days To Claim A Piece Of $112.5M Cramming Settlement

If your to-do list currently has a spot marked “apply for cramming refund from T-Mobile,” then you’d better hop to it. Individuals who currently have or had wireless service with the “Uncarrier” in the last five years have just 14 more days (the deadline is June 30) to apply for a refund as part of the mobile company’s $112.5 million settlement with the Federal Trade Commission for tacking-on third-party charges to customers’ bills – a practice known as cramming. You can visit the settlement website to see if you’re eligible or to submit a claim. [WTNH-TV]

Verizon Not Interested In Buying Dish

Verizon Not Interested In Buying Dish

With everyone else in the cable/Internet/wireless business gone merger-mad, the only thing that telecom titan Verizon has purchased recently is AOL for a few billion bucks. The company has long been suggested as a prime buyer for satellite TV service Dish, but a top Verizon executive says that’s just not happening. [More]

Dish Talking To Banks About Potential T-Mobile Merger

Dish Talking To Banks About Potential T-Mobile Merger

The romance is heating up between potential merger mates T-Mobile and Dish, with the satellite company reportedly talking to banks about putting together a bid for the magenta-hued “uncarrier.” [More]

Report: Dish And T-Mobile Mulling Merger (Again)

Report: Dish And T-Mobile Mulling Merger (Again)

Last fall, rumors started swirling that satellite TV company Dish Networks and mobile carrier T-Mobile were eyeing a merger. And now, many months later, it looks like the two companies may indeed be close to a deal. [More]

AT&T Exec Says Wireless Companies Soon Won’t Be Footing Bill For Customers’ Devices

AT&T Exec Says Wireless Companies Soon Won’t Be Footing Bill For Customers’ Devices

During the first decade-plus of the 21st century cellphone boom, most of us paid only a fraction of the full retail price for our phones because the wireless companies were willing to pick up the rest in exchange for locking us into 2-year contracts. But with more service providers pushing subscribers into plans that have them paying full price for their devices, the days of getting a new $650 phone for only $200 are quickly fading into memory. [More]