A week after Experian revealed that hackers stole personal information for around 15 million consumers from a database of T-Mobile customers and applicants held by the credit reporting agency, a group of 25 consumer and privacy advocates are demanding that federal regulators open an investigation into the breach.
Some bad news to start off October — hackers stole personal information for around 15 million consumers from a database of T-Mobile customers and applicants that was held by Experian. [More]
The last time a pontiff visited Philadelphia, it was 1979 and the throng of onlookers — my family included — jostled to get photos with our film cameras (only to find out days later after getting the photos printed that all we had was a motion blur of part of Pope John Paul II’s car). It will be a very different story for the expected million people who will pack Philly’s Ben Franklin Parkway on Saturday and Sunday. [More]
T-Mobile Claims $.20/Minute Coverage In “All” Of Europe, But What About Andorra? What About Andorra??
Today, T-Mobile brashly announced — using italics to stress how big a deal it is — that its Simple Choice plans can be used to make “low flat-rate calls for just $0.20 a minute in a total of 145 countries and destinations worldwide—including all of Europe,” but for some reason the magenta-infused wireless provider apparently missed the five minutes in high school European History class where their teacher offhandedly mentioned something about Andorra. [More]
At yesterday’s big reveal of the new — ooh, ahh — iPhone 6S, Apple estimated that the standard 24-month installment plan for one of these new phones would run around $27/month. Apple itself is launching a new offering at $32/month with the ability to upgrade every year. This morning, T-Mobile raised the big “give us a try” flag by saying it will sell the iPhone 6S for only $20/month. [More]
Heads up, mobile data hogs: T-Mobile is on to your tethering shenanigans and your testing the limits of what “unlimited data” means. In a blog post, CEO John Legere says that the company plans to go after its biggest “network abusers,” and it will begin today. What’s “abuse,” according to Legere? Using as much as two terabytes of data per month. [More]
When you buy a new phone or tablet, you’re not just buying it as-is in its current state. Software is dynamic, and constantly updated. In a sense, then, you’re also making a bet that your device will keep working into the future, after countless rounds of mandatory system updates. And usually, it does! But every once in a while, something goes wrong. And for that small handful of consumers, that’s where the real trouble begins. [More]
After months of speculation that T-Mobile might finally surpass Sprint to become the nation’s #3 wireless provider, the numbers are in and the two companies have officially switched positions. [More]
Last year, T-Mobile added a benefit for their customers that no other mobile provider had tried: data used for music streaming services doesn’t count against their data allowance. Since the launch, Big Magenta has taken suggestions from their users for new services to add, and now they’re up to a total of 33 services that are part of the program. [More]
How important is it that telephone companies provide constant access to 9-1-1 service? Americans make an average of more than 27,000 of these emergency calls an hour, so when a nationwide wireless provider is unable to connect its users to 9-1-1 for even a few hours, they can be on the hook for millions of dollars. [More]
How much LTE mobile data does your family (or just the unrelated people on your mobile phone plan) really need? 10 GB? 20? 40? It depends on what you do with your mobile device and where you use it, but most people don’t use that much. Today, T-Mobile announced new plans designed to compete with similar offerings from Verizon, but that include more data than most people could need. [More]
Earlier today, T-Mobile announced that subscribers to its Simple Choice wireless plans would soon be able to make calls to/from, and access 4G LTE data in, Mexico and Canada at no extra charge (though you do have to take the step of opting in to the new plan). But what about those T-Mo users who have been holding on to their pre-“Un-carrier” plans? If they want access to this call-anyone-in-North-America option, they’ll have to ditch their old plan or pay up. [More]
We’ve heard numerous stories over the years of Americans who unwittingly or inadvertently tallied up huge voice and data bills while roaming internationally in Canada or Mexico, and wireless providers have been perfectly happy with the substantial fees they earn each year off callers traveling north and south of the border. Today, T-Mobile announced that, starting next week, all its Simple Choice plans will cover calls and data usage in many areas in Canada and Mexico. [More]
Early upgrade programs have been the hot trend in the phone business in the last few years: while carriers want to get out of the subsidized handset business, they realize that customers want a way to get the shiniest new handsets without paying the hundreds of dollars that those handsets cost at retail. T-Mobile now wants to put even newer and shinier handsets in customers’ hands through a change to their Jump program. [More]