We mere consumers sit here waving our credit cards, whining about how we missed this or that great holiday deal, or our orders were canceled. But what’s the winter shipping frenzy like on the other size of the counter? One employee of men’s clothing store Joseph A. Bank reached out to us to explain the chain’s Black Friday logistics mess from the other side of the register. In addition to regular in-person shopping frenzy traffic, employees had to fill online orders if they happened to have the inventory. This worked pretty well until orders started to come through in multiples. [More]
When you buy a video game from Barnes & Noble online, the order is actually fulfilled by GameStop. A nice little bit of corporate synergy and specialization, right? The problem is that when you make a mistake or something goes wrong with your order, you enter a strange state of e-commerce purgatory, with each retailer claiming that the other is the only one empowered to change or cancel your order. That’s what happened to Patrick, whose order has now lurked in corporate synergy purgatory for an entire month. [More]
When you have a theme park as large as Disneyland, you run into some unique challenges. Among them, the gobs of melted Mickey bars and popcorn boxes attract hordes of rodents, and those rodents have attracted an estimated 200-strong feral cat colony that has been going strong for the past 25 years. [More]
After the whole Kevin Smith got booted from a Southwest flight for being too fat (or maybe not) thing, the director’s name has quickly become synonymous with being overweight. Just ask the folks at the Jersey City Synergy Fitness. [More]
As if the $8,000 tax credit for first-time home buyers wasn’t enough, Clayton Homes, a Tennessee-based seller of manufactured, modular, and mobile homes, is offering a little something to sweeten the deal: a can of pork and beans. [More]
In hard times, with shrinking advertising budgets, who can blame retailers for trying to get the most for their money by convincing their suppliers to promote stores by co-branding? When Walmart is involved…pretty much everyone blames the retailer. See, everyone’s favorite retail juggernaut is threatening to take shelf space away from vendors that do not use part of their ad budget to promote Walmart.
Video game maker Capcom has partnered with Visa to offer a pre-paid debit card with so many fees that it will shrink your wallet from an E. Honda to a Dhalsim. The hurricane kick of fees, inside.