http://consumerist.com/2008/02/24/remember-rachel-sur-la-table/

Remember Rachel? Sur La Table took $100 from her debit card that should have come from a gift card. Rachel let us know that Sur La Table finally corrected the mistake and restored the money to her bank account. To apologize, Sur La Table issued a gift card, giving them the perfect opportunity to show that the same mistake won’t happen twice.

Dear Sur La Table: It Has Been 42 Days Since You Stole $100 From My Bank Account

Dear Sur La Table: It Has Been 42 Days Since You Stole $100 From My Bank Account

Rachel used a $100 gift card to pay for her Christmas gifts, but Sur La Table decided to take the funds directly from her debit card. Sur La Table apologized for the error, but instead of overnighting Rachel a refund check as promised, they inexplicably charged her an additional $31.89. Now Rachel is angry and wants an explanation.

Sur La Table Responds To Reader's Hot Handle Incident

Sur La Table Responds To Reader's Hot Handle Incident

We have an official company response in regards to our post, “Sur La Table Mug Handle Found Scorchingly Hot After 2 Minutes In Microwave.” Susanna Linse, Sur La Table Media Relations Manager writes:

Sur La Table Mug Handle Found Scorchingly Hot After 2 Minutes In Microwave

Sur La Table Mug Handle Found Scorchingly Hot After 2 Minutes In Microwave

“Dear Consumerist,