<![CDATA[Consumerist: Supermarkets]]> http://cache.gawker.com/assets/base/img/thumbs140x140/consumerist.com.png <![CDATA[Consumerist: Supermarkets]]> http://consumerist.com/tag/supermarkets http://consumerist.com/tag/supermarkets <![CDATA[ Get Ready For An Onslaught Of Food Advertising ]]> Foodmakers are planning to bombard you with advertising to keep you from ditching their carefully groomed brands for some blechy cheapo generics. Pay no attention as they try to re-brand their products as cheap and affordable. Here's a small preview of what to expect...

From Sara Lee Corp.'s new ad campaign with The Walt Disney Co.'s "High School Musical 3: Senior Year" to Kraft's new pizza commercials preaching "DiGiornonomics," consumers should expect to be blitzed by food advertisements in the next year.

Many major food makers are promising boosts to their advertising in the new fiscal year or reporting their spending is up in the most recent one. Their ads seem to be hitting a variety of outlets, including print, television, in-store promotion and the Internet — which marketers say helps them hone in on consumers and get the most bang for their advertising buck.

Analysts say it makes sense, even as these companies grapple with high prices for oil, corn and grains.

Consumers aren't going to change what they eat as they pull away from restaurants, said Harry Balzer, vice president of consumer research firm the NPD Group, and an expert on American eating patterns. They're just going to look for bargains, and that can mean changing brands.

"It's very hard for us to change our behavior. If we like ice cream, we're going to continue eating ice cream," he said. "Now the question is going to be what brand you're going to buy."

Remember, the Grocery Shrink Ray goes wild over brands. Savvy consumerists know to resist the advertising, and will see this as an opportunity to reaffirm their unending allegiance to the lowest price.

Foodmakers plan big ad campaigns in down economy [AP]
(Photo: GirlReporter)

]]>
Sun, 07 Sep 2008 20:00:01 EDT Carey http://consumerist.com/index.php?op=postcommentfeed&postId=5046495&view=rss&microfeed=true
<![CDATA[ Safeway IDs Everyone In Your Party When You Buy Beer ]]> Daniel went to his local Safeway with his brother to buy some beer. Daniel had his ID, but his brother didn't—but that's okay, because Daniel was the one buying the beer. The cashier, however, felt otherwise, and wouldn't complete the transaction without carding both of them. The store manager told him "the policy is, at the discretion of the clerk, to check the ID of every person present."

The manager hinted that this was a liability issue, but it sounds to us like Safeway's employees have decided to play morality police instead of following the actual rules. Daniel sums up the problem:

The bottom line is that walking into a store and leaving without purchasing anything should never necessitate showing an ID. This policy creates that scenario and does not in any way prevent underage drinking. Loss of freedom and no added prevention. Lose-Lose.

Here's the letter he tried to send to Safeway, but they don't provide an email address on their website or in their press releases. (You can find phone numbers and a mailing address for Safway here, Daniel.)

Yesterday I decided to purchase a six pack of beer. Sure, there are liquor stores near me, but Safeway happens to be about a block from my house. So my brother and I, who recently turned 21 and promptly lost his ID, walked the fifty yards to Safeway. Upon arriving at the register with beer in hand I was asked for my ID, not a problem. The clerk then asked for my brother's ID. My brother had not touched the beer, nor had he handed me money, etc. I was taken back, after all I had made this exact purchase with my brother a handful of times already and had never been asked for his ID. I told the clerk this and he said that it was Safeway policy to ask for his ID. Needless to say we walked out of Safeway, sauntered across the parking lot and paid the same price for the same six pack at a convenience store - with no hassle.

Still irked by this today, I decided to stop by Safeway and see if I could find out exactly what the policy was. After speaking with the manager of the Safeway I walked away with a clearer view of the policy. The policy is, at the discretion of the clerk, to check the ID every person present. An additional reason, as the manager explained to me, was one of liability.

On the surface this sounds like a reasonable policy. However, upon further thought, it is far from reasonable.

To begin with, checking the ID of every person present does not stop underage drinking. Hell, the manager himself suggested I have my brother wait outside next time. Also, I'm pretty sure that if the clerk asks for ID and I show it to him, the liability of the store stops right there. To say it does not means that Safeway is responsible for what I do with the beer after I buy it.

The main reason this upsets me is the need for someone that isn't buying anything to show ID. If a mother and her prepubescent son walk into Safeway and she buys a case of beer, do you card the son? Clearly (I would hope) not, because there is no indication that the son is going to be drinking the beer. I'm interested, based on appearance alone - what criteria do you use to decide if that person with the alcohol purchaser is going to be consuming it? If my underage Mormon friend, who doesn't drink alcohol, tags along for the purchase am I to be denied buying alcohol? There are all sorts of scenarios that can be described that destroy any sound purpose for this policy.

The bottom line is that walking into a store and leaving without purchasing anything should never necessitate showing an ID. This policy creates that scenario and does not in any way prevent underage drinking. Loss of freedom and no added prevention. Lose-Lose. You're also losing all of my business until I have in writing that his policy has been revoked.

If even the manager acknowledges that it's a trivial "security measure" that a customer can get around so easily, why not just put an end to it?

(Photo: Getty)

]]>
Fri, 05 Sep 2008 15:50:39 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=5045654&view=rss&microfeed=true
<![CDATA[ 'No Need To Stir' Skippy Natural Peanut Butter Requires Stirring, Or A Straw ]]> As any convenience-seeking American knows, the bane of natural peanut butter is its tendency to separate into an unspreadable sludge of crushed peanut and an eager-to-spill pond of oil. You have to stir the two together to get back to the peanut butter texture you've come to expect from the hybridized brands. Skippy says they've solved the problem, but based on the two jars one customer bought, they're plain nuts (wocka wocka!).

Rick points out that on their website, they also claim "no oily mess," which we'd like to contrast with this photo Rick sent in:

]]>
Tue, 02 Sep 2008 13:01:56 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=5044359&view=rss&microfeed=true
<![CDATA[ Fred Meyer Says Cheese Is Not A Dairy Product ]]> Go shopping for cheese at the Ballard Fred Myer in Seattle, and you'll learn an interesting new fact about your food:

The check-er-outer lady looked at it a while and said (without the slightest trace of irony),

“I don’t think cheese is a dairy product.”

Oh. Um. Well. Yes. Um. WHAT?

“No, they don’t consider cheese a dairy product.”

With that newly created fact, the cashier refused to apply a store coupon for dairy products to a package of cheddar slices. When the columnist for The Stranger asked her who "they" are, she replied, "Fred Meyer Corporation."

The columnist and his coupon-wielding friend saved the coupon for another day and purchased the cheese at full price, but we have a feeling a lot of our readers would not have let Fred Meyer off so easily.

"Cheese: The Totally Other Food Group. Apparently. Maybe From Space!" [The Stranger] (Thanks to everyone who sent this in!)
(Photo of tomato plant: Aine D)

]]>
Tue, 12 Aug 2008 10:04:00 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=5035959&view=rss&microfeed=true
<![CDATA[ Grocery Shrink Ray Hits UK ]]> The Grocery Shrink Ray has expanded its range and is no longer just hitting the US. Pint-sized woe has befallen the the UK snack section. For one, the Dairylea triangle is shrinking from 180 to 160g per cheese wheel. Other shrunken products include Rolo, Palmolive, Olvatine, Dairy Milk, Mars bars, Yorkie chocolate bars, and Pringles.Check out the company double-talk as they tried to explain away the changes, sometimes with verbal softshoe, others with oddly pugilistic rebuttals:

Makers Kraft deny any trickery and claim they are merely "harmonising triangle weights across the range".

Cadbury spokesman Tony Bilsborough said: "The sizes of the bars goes up and down all the time to suit the market. Dairy Milk comes in all different shapes and sizes and there are a range of cost factors involved."

[Pringles] Spokesman Garry Stephenson said: "We launched a new Pringle with a better crunch texture, better flavour and a significant reduction in total fat and saturates."

Alex Beckett, from The Grocer magazine, says food firms are facing financially tough times and sympathised with their plight.

He said: "This isn't about ripping consumers off - the cost of making these products has rocketed because of more expensive food ingredients and energy costs. It's such a competitive marketplace with each manufacturer bitterly fighting with the next one.

"Downsizing portions and maintaining the original price isn't sneaky. It is a way of cushioning the blow to the consumer. Bumping prices up would hit people much harder.

"And besides, smaller portion sizes are healthier for consumers, especially at a time when obesity is so widespread. It won't do us any harm to be eating a little bit less."

Bollocks.

Our favourite snacks are being quietly downsized... so why's the price the same? [Daily Mirror] (Thanks to Deborah!)

]]>
Thu, 31 Jul 2008 15:47:28 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5031667&view=rss&microfeed=true
<![CDATA[ Chicago Tribune Picks Up Grocery Shrink Ray ]]> The Chicago Tribune quoted me in a piece on the Grocery Shrink Ray. Paraphrasing a food science. expert, it says, "Broadly defined, packaging costs often outweigh ingredient costs, Hotchkiss said. And a penny shaved off packaging can translate into millions of dollars in savings for a high-volume consumer product." This is interesting because it means the greatest cost savings come from reducing package costs, rather than ingredient amount. Which means if they're reducing ingredient amounts, they've got to be really hurting. Maybe if I really wanted to do my part to help the economy I should have spent that stimulus check on juice, cereal, paper towels, mayonnaise and ice cream.

Rising costs give groceries nip and tuck [Chicago Tribune]

]]>
Tue, 29 Jul 2008 16:45:01 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5030584&view=rss&microfeed=true
<![CDATA[ Is Target Intentionally Using Its "Special Deals" To Screw Over Customers? ]]> Dan can do math in his head, which is a great skill these days when you're checking out the n objects for x price! specials at Target. In this case, Dan notes that the "temporary price cut" is so temporary that it doesn't even exist: you'll pay 13 cents more per box if you buy three of them. This is the third Target "special" we've seen this month that screws the consumer. Are we seeing a new trend? Is it legal to call it a price cut if it's not?

Update: here's a better photo of the sign, as requested by EtoilePB:

]]>
Fri, 25 Jul 2008 10:17:01 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=5028989&view=rss&microfeed=true
<![CDATA[ Get Ready For More Supermarket Price Hikes ]]> The notorious Grocery Shrink Ray was supposed to help prevent this, or so we were told by apologists for it, but Datamonitor is reporting that Kraft Foods, Kellogg's, ConAgra, Sara Lee, and Tyson "are all expected to announce a hike in the prices of their products" in the near future. Here are some of the hikes you can expect, according to the Chicago Sun-Times.

  • Cereal makers General Mills and Kellogg Co. have both said they will raise prices. General Mills "said it needed to make up for cost increases that it expects will total 9 percent."
  • Kraft Foods, whose brands include Oscar Mayer, Philadelphia cream cheese, Oreos and Wheat Thins, will follow its 8% price increase earlier this year with another one to offset rising commodity costs.
  • Sara Lee will raise prices 20% for its meat products like Jimmy Dean sausages and Ball Park Franks. Sara Lee's COO gave this mangled explanation to Datamonitor: "Price increases vary a lot by type of products but the increases will be as low as zero and some products we will decrease on and other increases (will be) in excess of 20%."

The Chicago Sun-Times advises,

Overall grocery prices are expected to rise 5 percent to 6 percent this year. But some categories are projected to post higher increases, such as eggs, fats and oils and cereals.

A report by the Food Institute, a research group for manufacturers, predicted 2008 increases of at least 9 percent for those products.

"Grocery bills going up — again" [Chicago Sun-Times]
"US food firms to increase prices again" [Datamonitor] (subscription only)
(Photo: Getty)

]]>
Wed, 23 Jul 2008 08:15:44 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=5028085&view=rss&microfeed=true
<![CDATA[ Grocery Shrink Ray Zaps Skippy Natural Peanut Butter ]]> Pew! Pew! Grocery Shrink Ray zapped Skippy Natural Peanut Butter. You know what's really going to be something? When they start raising the prices on all the products they shrunk. Then we'll see some real purchasing power loss.

(Photo: Nathan Huth)

]]>
Thu, 17 Jul 2008 22:38:57 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5026560&view=rss&microfeed=true
<![CDATA[ Visine Would Cost $1,021 If You Bought By Gallon ]]> You cringe over the price of a gallon of gas, but what about a gallon of Visine? An article in the September issue of ShopSmart shows that if you bought the eye drops by the gallon, the price would be $1,021. Steak sauce? $48. Secret Platinum, $189. Obviously, no one buys Visine by the gallon, except for maybe Cyclops (hey, that stick still burns). Similiarly, except for hobbyists, no one buys a dropper of gasoline. And there are cost-savings by selling and buying items in bulk. Still, makes you think...

ShopSmart [Official Site]

]]>
Thu, 17 Jul 2008 14:34:55 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5026368&view=rss&microfeed=true
<![CDATA[ Is Your Milk Spoiling Faster? ]]> I hosted a shrinking product chat over at WashingtonPost.com this morning and an interesting comment from someone in New Orleans came up about milk going bad:

Over the past two weeks, I have ended up with two gallons of milk, purchased at different stores from different dairies, that went bad before their expiration date. When we asked for a refund at the second store, the manager noted that they had gotten several complaints about sour milk lately, which was unusual for the store. The manager wondered whether truck drivers were turning up the thermometer on their refrigerator system or skipping it altogether to save gas...

I live in Brooklyn and a few months ago, even before the summer, I myself started to notice my milk was spoiling a lot faster too. As in, a matter of days. I thought our corner store was just being cheap. I've since switched to organic milk because it lasts for weeks. Has anyone else noticed this? If so, what part of the country are you in, what brand do you buy, and from what store?

(Illustration: wedgienet)

]]>
Thu, 17 Jul 2008 13:25:38 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5026333&view=rss&microfeed=true
<![CDATA[ This morning, very early in the morning, ... ]]> This morning, very early in the morning, we were on KTLK in Minnesota talking about, yep, you guessed it, the Grocery Shrink Ray. Clip is here. And earlier this week we were featured in an article in the UK's Observer.

]]>
Tue, 15 Jul 2008 17:04:51 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5025559&view=rss&microfeed=true
<![CDATA[ 3 Ways To Beat The Grocery Shrink Ray ]]> Is your supermarket the victim of The Grocery Shrink Ray, the force that is shrinking how much product you get while keeping the price the same? Here are three antidotes:

1. Look for the old larger sizes still on shelves.

2. Compare unit costs
This is the number in the upper left of the price tag. A lower unit cost means a better deal.

3. Buy based on best value.
Reposition your thinking; instead of identifying yourself as "I'm a Corn Puffs guy, I've got to have my Pops," rationalize your thrift by saying, "I'm a money-saving guy, I've got to buy the best deal." Be willing to brand jump.

These tips won't completely negate the shrink ray, but at least they can partially counteract its effects.

]]>
Tue, 15 Jul 2008 07:48:44 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5025256&view=rss&microfeed=true
<![CDATA[ Grocery Shrink Ray Hits Ready Pac Produce? ]]> Andrew writes:

I work at a grocery store and am just appalled at how the grocery shrink ray is in full effect. I notice it the most is in the produce department. The company that is shrinking their products most effectively while maintaining the same price is Ready Pac.

About six months ago, Ready Pac introduced a new size for their dinner pack salad. It went from 16oz. to 12oz. The price stayed the same while the packaging shrunk. Their excuse was that it was best for the consumer because they wouldn't have to buy so much. Whatever! Another item that Ready Pac has targeted is their cut fruit bowls. They've gone from 1 pound and a couple oz to 15.5oz packages. They're still charging the same price too.

Companies to consumers: We're doing you a favor by decreasing your purchasing power.

(Photo: Ryan Grove)

]]>
Sat, 12 Jul 2008 10:18:55 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5024554&view=rss&microfeed=true
<![CDATA[ For those of you who wanted a transcript ... ]]> For those of you who wanted a transcript of the NPR interview I did yesterday about the Grocery Shrink Ray, we added one here.

]]>
Fri, 11 Jul 2008 15:32:29 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5024433&view=rss&microfeed=true
<![CDATA[ Grocery Shrink Ray Hits Kraft Swiss Cheese Singles? ]]>
Bruce sends in what he thinks is another victim of the Grocery Shrink Ray's fell and indiscriminate wrath:

I was shopping at my local HyVee here in Iowa the other day and noticed that Kraft Deli Fresh cheese slices have new packaging. Being an avid Consumerist reader I immediately suspected the grocery shrink ray.

The old packet, still visible on the Kraft website, contains 11 slices and weighs 8 oz, compared to 10 slices and 7 oz in the new one. The individual slices a little bit thinner now too, 8/11 > 7/10. Bruce is exactly right, if you see your old favorite now being sold in a new packaging, that's a red flag that you may looking at a slimmed-down package. However, Bruce did not send in shots of the price tags, which is necessary to determine if the item is truly grocery shrink ray shrunk. As such, we can only label this a potential victim for now.

DELI DELUXE - CHEESE - SWISS 2% MILK REDUCED FAT SLICES 11 CT [Kraft]

]]>
Fri, 11 Jul 2008 09:33:12 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5023887&view=rss&microfeed=true
<![CDATA[ Entire Chicken Fits Into 50 oz Can ]]> Science has taken us to Mars, plumbed the twilight depths of the ocean, and manipulated the very fibers of existence on the subatomic level, and now, minus giblets, put an entire chicken into a can. Commenter AlexTNOA alerts us that you can get it on Amazon, too, where the writeup says it's, "...ready for soups, stews and quick dinners...Great to have on-hand in your pantry for emergency dinners." Hm, how might those instructions read...something like: Open can, plop contents on plate, cover with plastic wrap, cook in microwave on high for 60 seconds, remove plate and wrapper, sculpt contents into shape of chicken. Serves 3-5...

(Thanks to Robert!)

]]>
Mon, 07 Jul 2008 15:57:21 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5022657&view=rss&microfeed=true
<![CDATA[ This Partially Filled Half-Gallon Of Milk Is Reasonably Priced ]]> Pretend you're a manager at Ralph's and you notice two-inches of milk missing from one of your half-gallon milk containers. What do you do?

Slap on a $1-off "Manager's Special" sticker, obviously!

(Thanks to M!)

]]>
Sun, 06 Jul 2008 18:35:11 EDT Carey http://consumerist.com/index.php?op=postcommentfeed&postId=5022366&view=rss&microfeed=true
<![CDATA[ 15 Easy Ways To Save Money At The Supermarket ]]> Saving money at the supermarket has never been more important or difficult thanks to the tag team threat of inflation and the Grocery Shrink Ray. Get Rich Slowly published 15 money-saving tips to help you hold onto your hard-earned cash.

  1. Make a list and stick to it. Lists focus your shopping and are the single best way to save money.
  2. Compare unit pricing, not box size. As with good things, good prices sometimes come in small packages.
  3. If you only need a handful of items, use a basket, not a cart. Empty space cries to be filled.
  4. If it's not on your list, don't pick it up. According to Paco Underhill in Why We Buy: “Virtually all unplanned purchases…come as a result of the shopper seeing, touching, smelling, or tasting something that promises pleasure, if not total fulfillment.”
  5. Shop at the edge of the store. That's where the healthier, cheaper items hide.
  6. Disavow brand loyalty and swear allegiance to the lowest price.
  7. Consider generics. You usually get the same quality, without the unnecessary branding.
  8. Learn to love coupons. With practice, you can buy almost $150 worth of stuff for $5.
  9. Make one big shop, rather than several small ones. You'll save on gas while inoculating against wasteful spending.
  10. Buy from bulk bins. Why pay for packaging and marketing when you can reach right in and scoop out exactly what you need?
  11. Check your receipt. Don't let an errant scan ruin your hard work.
  12. Shop alone. Science shows that we spend more when we're with company.
  13. Track your spending so you can see what's eating your money. Committed receipt hawks can spot price cycles to help guide their shopping.
  14. Eat a meal before shopping. Shopping on a full stomach tamps down impulse spending and keeps you focused on your list.
  15. Shop without a car. Nothing limits spending like knowing you'll have to carry your goods home.



How do you keep your grocery bill under control? Share your tips in the comments.

Saving at the Supermarket: 15 Great Grocery Shopping Tips [Get Rich Slowly]

(Photo: Getty)

]]>
Sat, 05 Jul 2008 13:30:00 EDT Carey http://consumerist.com/index.php?op=postcommentfeed&postId=5022177&view=rss&microfeed=true
<![CDATA[ More Beef Recalled For E. Coli ]]> After Nebraska Beef, Ltd., recalled 531,707 pounds of beef for a possible E.coli contamination, Kroger is recalling beef from its stores and from stores selling beef under its label. The recall includes nearly all kinds and weights of ground beef with Kroger labels sold between 5/21 and 6/08. The sell-by date on them will fall between 5/21 and 6/05. Not included are ground beef in sealed tubes in 1,3, or 5lb sizes, or Frozen Beef Patties or Ground Beef Patties found in the frozen food aisle. Other caveats apply and there may be more updates, check the Kroger Recall page for the latest information. E.coli can cause food poisoning or even death. If you have any of this meat, you can either throw it away or return it to Kroger for a full refund.

Nebraska Firm Recalls Beef Products Due To Possible E. coli O157:H7 Contamination [USDA]
Ground Beef Recall [Kroger] (Thanks to Kimberley!)
E. Coli Illnesses Prompt Beef Recall [NYT]
(Photo: Getty)

]]>
Thu, 03 Jul 2008 08:59:21 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5021776&view=rss&microfeed=true
<![CDATA[ Ben Popken Talkin' 'Bout Grocery Shrink Ray In Various Media Outlets ]]> Media interest in The Grocery Shrink Ray sweeping across America continues, I was interviewed recently by CNNMoney.com, The Brian Lehrer Show, and Agence France-Press. Everyone knows prices are higher and manufacturers need to pass them on somehow. I don't like the method of shrinking sizes while keeping the prices the same. Or when they combine it with a package redesign, hoping we'll be so distracted by a new spigot that we won't notice we're getting less. My local pizza parlor went about it differently. They raised prices and taped up two articles explaining how rising wheat costs are driving up the cost of making pizza. They didn't, however, cut their pies into 12 slices instead of 8.

The Incredible Shrinking Portion [The Brian Lehrer Show]
US manufacturers beat inflation by selling less for same price [AFP]
Shrinking groceries [CNNMoney]

]]>
Wed, 02 Jul 2008 17:11:49 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5021477&view=rss&microfeed=true
<![CDATA[ Grocery Shrink Ray Hits Arizona Ice Tea? ]]> It looks like the fell Grocery Shrink Ray may have hit cans of Arizona Ice Tea, reducing the size of their 12 oz cans to 11.5 oz cans. We couldn't find any definite pictures of 12oz Arizona Ice Tea cans, but we did find them being sold on this website in 12 oz cans. What happens to a product when the shrink ray hits it? I imagine it goes eek! eek! eek! and the last eek is an octave higher than the first.

(Thanks to Cynicor!)

]]>
Tue, 01 Jul 2008 15:10:33 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5019235&view=rss&microfeed=true
<![CDATA[ Massachusetts Supermarkets Want To Remove Price Tags From Items ]]> A bill is advancing through the Massachusetts legislature that will allow supermarkets to leave off item price tags and instead force customers to rely on electronic scanners spaced throughout the store. Although prices will still need to be displayed on store shelves for most items, you'll have to rely on your memory and your faith in the store's scanner system at checkout. John Hurst, the president of the Retailers Association of Massachusetts, "said consumers will benefit in the form of lower prices and shortened lines once stores no longer need to devote resources to item-by-item pricing." But kjd aa- [thump]

—sorry, we just fell out of our chairs laughing at the idea of a supermarket out there that will heroically pass the savings downstream to consumers instead of profiting directly from it.

The bill’s critics, which include the Massachusetts Public Interest Research Group and the ConsumerWorld.org Web site, say consumers will suffer because they may be forced to wander as far away as 5,000 feet in a particular store to scan an item and check its price. If a retailer opts for the scanning system alternative, prices would still need to be displayed on store shelves for most items.

The critics say it will be harder to catch overcharges at the cash register, and the scanning machines may not pick up on sale prices or special prices for customers with loyalty cards.

"Consumer groups worry that item pricing could go away at supermarkets" *warning! obnoxious ads* [Enterprisenews.com] (Thanks to Linus!)
(Photo: Getty)

]]>
Wed, 25 Jun 2008 10:57:30 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=5019520&view=rss&microfeed=true
<![CDATA[ Consumerist Editor Ben Popken (hey, that's ... ]]> Consumerist Editor Ben Popken (hey, that's me!) talks about the grocery shrink ray today at 5:30 PM Eastern on WTVT-TV FOX 13 in Florida.

]]>
Thu, 19 Jun 2008 15:03:51 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5018038&view=rss&microfeed=true
<![CDATA[ How To Thank Kellog's For Shrinking Cereals ]]>

We thought we'd use The Simple Dollar's guide to writing an effective thank you note to "thank" our friends at Kellogg's for trying to pull the wool over our eyes with the ever-present grocery shrink ray. Here it goes:

Dear Kellogg's:

Thank you for shrinking the size of your packaging while maintaining prices. This small act of kindness keeps people reading the Consumerist as more and more companies like yours attempt to deceive the public. We hope you'll consider additional sneaky practices in the future as we sincerely appreciate exposing dishonest marketing efforts wherever they occur.

Thanks again,

The Consumerist

A bit too much? Anyone want to suggest alternatives?

How To Write an Effective Thank You Note for Any Occasion [The Simple Dollar]

FREE MONEY FINANCE

]]>
Wed, 18 Jun 2008 13:11:48 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5017614&view=rss&microfeed=true
<![CDATA[ Is It Legal To Sell Expired Food? ]]> Is it ok for stores to sell food that's expired? It depends. It is illegal for stores to sell food past its "Use By" date. However, stores are allowed to sell food after it has passed the "Best Until" "Best Before" "Sell By" or "Display Until" dates stamped on the sides of packages. As the name suggests, it just might not be its best, in terms of flavor, consistency, or texture. Still, why get the old stuff when you can get the fresh for the same price? Always check the expiration dates on food packages to make sure you're getting the best value for your dollar.

REFERENCES:
What You Should Know About Outdated Food [KPTV]Expired Items On Store Shelves; FOX 12 Investigates [KPTV]
Labelling rules [Eatwell.gov]

(Photo: whatatravisty)

]]>
Wed, 18 Jun 2008 11:14:55 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5017559&view=rss&microfeed=true
<![CDATA[ Grocery Shrink Ray Hits Garden Salsa Sun Chips ]]> These Sun Chips have shrunk from 11.5 oz to 10.5 oz and are still being sold at the same price. "Not even healthy foods that normally are already sold in smaller portions are safe," says tipster MasonTwo who spotted these on the shelves at Walmart. CNN says the products most vulnerable to the Grocery Shrink Ray are paper towels, potato chips, sticks of gum, toilet paper, detergent and candy bars. Hey, look at the bright side, maybe the Grocery Shrink Ray is just what we need to fight the obesity crisis.

]]>
Tue, 17 Jun 2008 18:06:40 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5017368&view=rss&microfeed=true
<![CDATA[ Attention Floridian Consumerists! Provided ... ]]> Attention Floridian Consumerists! Provided everything goes according to schedule, I will be on Fox Tampa Thursday during the 10pm newscast, talking about the mysterious Grocery Shrink Ray sweeping across America.

]]>
Tue, 17 Jun 2008 11:55:04 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5017193&view=rss&microfeed=true
<![CDATA[ Winco Frozen Fish: The Big U.S. Flag Tells You It's Made In China! ]]> A reader in Redding, California was shopping at the local Winco and saw this ultra-patriotic bag of frozen tilapia—if it were any prouder to be an American it would have to start singing country music. But when glugory turned the bag over, the phrase "Product of China" was stamped across the bottom. "So now these bastards are lulling you into a false sense of patriotism in order to sell their commie fish," writes glugory. That might be overstating it a bit, but we're fans of overstating things here at Consumerist, so... yeah! Damned commie fish! Remember: never trust packaging. It's just marketing you can hold.

(Thanks to glugory!)

]]>
Sun, 15 Jun 2008 16:53:39 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=5016603&view=rss&microfeed=true
<![CDATA[ New York City: 86% Of Milk Sellers Are Price-Gouging Customers ]]> Sorry New Yorkers, but according to the City Council, you're overpaying for both rent and milk. Anyone charging more than $3.93 for a gallon—86% of the city's milk sellers, from bodegas to Whole Foods—is violating the state's milk price-gouging law.

Consumers are gouged an extra $0.40 on average.

"My little girl drinks between two and three gallons of milk a week,” said Queens Democratic Councilman Eric Gioia. “And when you're being overcharged 40, 50 cents per gallon — I'm going to be okay, but there are a lot of families, if you've got a number of kids, that it can be really difficult."

If you're thinking "$0.40? That's nothing!," you're not alone. Potential mayoral candidate and supermarket billionaire John Catsimatidis also supports gouging local business:

"The supermarket business is a dying breed in the New York area," Catsimatidis told amNewYork. "Fifty percent of the supermarkets in New York City have gone out of business in the last 6 or 7 years because they didn't charge enough."

"[Speaker] Quinn should take Economics 101. It's inexcusable that an official of the city of New York would just try to panic people."

He's right, you shouldn't panic. If you see a grocer selling milk for more than $3.93 a gallon, or $2.01 per half gallon, call the state's special anti-price-gouging hotline, at (800) 554-4501.

Report: Majority of Sellers in City Are Overcharging for Milk [The New York Sun]
Catsimatidis Sour On Quinn Milk Report [The Daily News]
(Photo: Getty)

]]>
Sat, 07 Jun 2008 12:35:06 EDT Carey http://consumerist.com/index.php?op=postcommentfeed&postId=5014239&view=rss&microfeed=true
<![CDATA[ Save Money By Being Your Own Butcher ]]> CheapStingyBargains says that rather than relying on a butcher, it can be cheaper just to buy a whole piece of meat and cut it up yourself:

I’ve been in supermarkets where a couple of skinless, boneless chicken breasts cost MORE than a whole chicken. Wouldn’t it make sense to buy the whole bird, trim out the breasts (30 seconds, once you’ve done it a couple of times) and throw the rest away if it will cost less than buying two cutlets?...Does your family like nice boneless centercut porkchops? Buy a whole boneless pork loin and cut into 1″ slices. You can even wrap them in plastic film and freeze them for use later. By being your own butcher, you’ll enjoy great quality meat at probably two-thirds the price of anything you would buy pre-cut.

Makes sense to us, especially after seeing this investigation on how chicken is packed with extra water so they can charge you more. Just get a good set of knives and get slicing and dicing. You can also save by cutting and marinating your own meats, and making your own bacon.

Sharpen Knife, Slash Your Food Costs [Cheap Stingy Bargains] (Thanks to Marilyn!)

(Photo: seventime)

]]>
Thu, 05 Jun 2008 15:27:44 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5013592&view=rss&microfeed=true
<![CDATA[ Unlocking The Secret Of Kroger's Mysterious Trap-Door ]]> Reader Colin was watching his groceries travel along the conveyor belt at the Kroger checkout counter when he noticed some of his fruit snacks suddenly vanish from the line of items. With his interest piqued, Colin looked carefully and discovered a strange hinged door at the end of the belt. Upon making the discovery, the cashier slowly raised the steel flap and discovered Colin's lost fruit snacks along with a bounty of hapless groceries that had that had been arbitrarily swallowed by this clandestine trap. Because the items had already been scanned and purchased, the cashier offered them to Colin as a prize for unlocking the secret of the mysterious trap-door. Colin's letter, inside...

Hello,
I had an experience tonight that I thought might help quite a few people save money when they grocery shop, especially nowadays when every dollar counts. I was doing some late-night grocery shopping at my local Kroger Supermarket and as is customary this time of night especially on a Sunday there was nobody around to help the cashier bag my groceries. While my girlfriend stood across from the cashier to pay for our items, I stood at the end of a second conveyor belt that pushes the items from the cashier to a larger area where the items are collected for the bagger.

I noticed, thanks to my vantage point where the bagger would normally be, that after the cashier scanned a handful of packets of flat fruit leathers that as they moved to the end of the conveyor they actually fell in a opening between the belt itself and a stainless guard at the end of the belt. I immediately informed the cashier as to what had happened. I was surprised that the stainless steel piece was actually hinged and even more surprised that when he opened it, there was far more in there than just my few packets of fruit leather. There were at least four large, flat, foil packets of tuna fish filling up the void at the end of the belt. As the cashier was taking the leathers out of the trap, the cashier mentioned that I could have the tuna if I wanted, as it had been paid for.

This left me wondering how may times I've lost Kool Aid packets, taco seasoning and many other similarly shaped items in a such fashion. Of course, none of these things are a big monetary loss, but a waste of money all the same. If it happened before an item is scanned, I'd say no big deal, however seeing as how this can happen after the item is paid for, I'd say that savvy consumers should keep an eye on their similarly packaged items and make sure that they don't literally fall through the cracks!

Sincerely,
colinjay

We're not sure what such a door is for, but to think that innocent Kool-Aid packets, seasonings and other slim groceries which have already been purchased, are being systematically abducted on a daily basis gives us cause for concern. Are there any shoppers or cashiers out there that can tell us the true purpose of this grocery-eating menace?

(Photo: Getty)

]]>
Tue, 03 Jun 2008 09:36:51 EDT Jay Slatkin http://consumerist.com/index.php?op=postcommentfeed&postId=5012528&view=rss&microfeed=true
<![CDATA[ Sam's Click 'n' Pull Is Lame 'n' Broken ]]> Will in Georgia thought he'd try to take advantage of the Click 'n' Pull program offered by Sam's Club—you make your shopping list ahead of time (the "click" part) and the store pulls it all for you and calls you when it's ready to pick up. Based on Will's experiences so far, the program isn't quite ready for Georgians.

My first experience was about a month ago when my order contained some freezer items which had to be collected when I arrived. The associate rang me up and then told me to wait at the exit for my freezer items. I waited there for 20 minutes. I then approached the Customer Service desk and after some searching around one of CS agents found my freezer items just sitting alone by the registers. Needless to say a 20 minute wait defeats the purpose of Click N' Pull. Not to mention the rudeness of just leaving frozen product around for someone to 'find'.

Then today (May 29th) I noticed that my most recent Click N Pull order was wrong. I hadn't received the 'order is ready email' so I thought I would call and make sure it was fixed. I was on hold for 15 minutes before I eventually hung up.

I then tried the SamsClub Online number and spoke with an extremely helpful man (Darnell I think) who wrote down the SKUs of the items I needed removed and the items I needed added. He even offered to call my local store and get the changes made. After ten minutes on hold the system hung up on me.

Then five minutes later I get an email saying my order is ready for pickup. Of course I now have no idea if it's right and will have to deal with it at the store.

It sort of ruins the goal of greater efficiency if you have to double- and triple-check the order and call customer service to remove items—or if your $36 "tiny-quart" of ice cream is melted by the time an employee tracks it down.

(Photo: Getty)

]]>
Thu, 29 May 2008 13:32:22 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=5011641&view=rss&microfeed=true
<![CDATA[ Make Your Own Groceries ]]>

Food's getting too expensive, leaving us with two choices: lose our lead on per capita obesity, or find new ways to save money. We're not the type of nation to give up a first place position on anything, so that leaves us with saving money, and one way to do this is to make your own stuff. We know, it's crazy! Apparently early settlers somehow created their own Cheetos and Frappuccinos, but we're not going to get that primitive. Instead, here's a quick rundown of some interesting Do It Yourself tutorials we found that might give you some ideas on how to cut costs the next time you go grocery shopping.

Make Your Own Baby Food
The process is pretty easy—puree the food and strain it. This post suggests you spoon individual servings into an ice tray, then cover it with plastic wrap and freeze it. "Then, put the frozen blocks of food into a freezer bag." The author doesn't go on to mention thawing out the food, which leaves us with images of her babies sucking toothlessly on foodsicles, but we assume you're supposed to reheat the food when you're ready to use it.

Of course, if you need advice on how to make your own baby, you can head over to our sister site Fleshbot.

Make Your Own Instant Oatmeal
Trent at The Simple Dollar makes his own instant oatmeal packets. Instant oatmeal is a simple recipe, which means even the kitchen-phobic can accomplish this without ruining anything. Trent writes that the initial batch actually comes out to slightly more per serving than prepackaged, if you factor in the purchase of one-time supplies like reusable baggies and salt. Batch #2 is the same price as pre-packaged, and batch #3 is where the real savings kick in.

While this is a great idea, we think you can go one better and forego the plastic bags entirely, which drops the cost per serving immediately. Baggies are good if you have to eat your breakfast in the break room at work, but otherwise the "recipe" is so simple that you can assemble it on the spot each morning in less than 30 seconds. If you follow Trent's advice to grind up some of the oatmeal to make the final product thicker, simply grind up a predetermined amount and keep it in a plastic container.

Make Your Own Ice Cream and Sorbet
Real ice cream requires cooking a custard first, and you'll have to purchase eggs, heavy cream, and milk, which are exactly the sort of ingredients that are going up in price. Since the point is to save money, you're better off buying in-season fruit and trying your hand at sorbets.

This is maybe the funniest/laziest sorbet recipe we can find: freeze a can of fruit, then puree it in a blender with a little liquor. (We're going to try this over the weekend.)

If you're too lazy to puree and blend, go even simpler and just make ice pops.

Make Your Own Hot Dogs
Just kidding.

The Big Question: Is This Really Worth My Time?
If you're asking yourself that, there's a good chance you already know the answer: you probably feel your time is better suited doing something more productive and/or entertaining.

However, Trent the Oatmeal Guy writes that he made his instant oatmeal packets while talking on the phone with his mother. We've discovered family phone calls are the perfect time to multitask with housework and kitchen activities, especially if you have a hands-free headset.

(Photo: Getty Images)

]]>
Fri, 16 May 2008 13:06:10 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=5009375&view=rss&microfeed=true
<![CDATA[ Big 99 Cent Store Fined $13,225 For Cutting Dates Off Boxes Of Expired Toothpaste ]]>

Expired items are lurking on store shelves. A Fox5 investigation followed around the Nassau County's Office of Consumer Affairs and found evaporated skim milk and diabetic medicine on the shelf that expired over a year ago. At a dollar store, they found the manager was cutting the expiration dates off boxes of expired toothpaste and still selling them. The Stop and Shop was fined $1450 for selling expired goods, the dollar store, $13,225 for 529 items. Don't forget to check the expiration date, the store, or the Consumer Affairs Office, isn't always going to do it for you.

Expired Items [FOX5]

]]>
Fri, 16 May 2008 11:33:54 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5009349&view=rss&microfeed=true
<![CDATA[ Meet Crissy, The High Priestess Of Coupon Clippers ]]> Crissy Thompson (pictured left) is among the coupon clipping elite. 11Alive News followed her around one day to learn some of her secrets. At a local Publix, Crissy managed to get two-thirds off her grocery bill and at CVS picked up $140 worth of goods for $5. Often, she spends only $10 a week on groceries and that's with 3 kids and a husband. Check out some of her techniques and her favorite coupon web sites, inside...

Crissy's incredible results don't come without preparation. She usually spends an hour week getting prepared for her shopping trip which takes her 3 to 4 hours and includes 3 to 7 local stores.

Like any good soldier, Crissy starts by gathering her ammunition. She does this by buying 2 copies of the Sunday double paper which renders 4 sets of coupons. Next she hits her favorite web sites which include: gottadeal.com and hotcouponworld.com

Crissy decided to show the news crew a sampling of what she does and they proceeded to hit CVS and a Publix, two of her favorite stores.

At Publix, Crissy made good use of the buy 1 get 1 free coupons. Most grocery stores will also let you buy just one item and get 50% off. If you can then pair that with a coupon, you can get the item for free or next to nothing.

Crissy also explained that when a coupon reads "1 coupon per purchase" you are not actually limited to using it only once. For example she took 2 boxes of cereal that were buy 1 get 1 free for $3.79 a box. Crissy also had 2, $3 off coupons to go with each of the boxes of cereal. Crissy made over $2 on the cereal. At checkout Crissy's total was $15.38, she saved $36.22.

Next they went to CVS. Crissy says the best deals there are coupons and Extra Care Bucks. Extra Care Bucks are given on specially marked items. You receive the bucks at checkout and use them on a following purchase. Most people would simply use these Extra Care Bucks the next time they came to the store, or forget about them altogether. However, Crissy uses them the same visit by splitting up her purchase into separate transactions.

They arrived at the checkout counter where Crissy proceeded to split her checkout into 5 transactions. She took the Extra Care Bucks from each transaction and applied it to each following transaction. Apparently, CVS has no problem doing this for Crissy. All said and done, Crissy bought approximately $140 worth of merchandise for under $5. Crazy, huh?

It looks like the Crissy-craze is catching on, she will even have her own website soon. What are your favorite little-known coupon tricks?

If I Didn't See It With my Own Eyes [11 Alive] (Thanks to Josh!)
(Photo: 11 Alive)

]]>
Fri, 16 May 2008 08:50:55 EDT Jay Slatkin http://consumerist.com/index.php?op=postcommentfeed&postId=5009254&view=rss&microfeed=true
<![CDATA[ Food Companies Threaten Higher Prices If FDA Increases Safety Oversight ]]> Last week, the Grocery Manufacturers Association told lawmakers that if the FDA doubled its safety oversight budget by increasing fees from food companies, they'd have to raise prices to make up the cost. That's right: affordable food or safe food. Choose one!

"Inevitably there would be an increase in the cost of the products that is passed on to the consumer," Cal Dooley, the group's president and a former Democratic lawmaker, told a House Energy and Commerce subcommittee. "You are further compounding the rapid increase in food prices, the likes of which we haven't seen in recent years."
The chairman of the Energy and Commerce Committee, Rep. John D. Dingell (D., Mich.), responded that better oversight would translate into lower legal fees because it would reduce lawsuits, but we have a feeling the food companies would pass the cost directly to the supermarket shelves and take a wait-and-see (and then profit from) approach to future legal bills.
With the legislative changes, "you would get safe food from places like China, where they sell all manner of crap," Dingell told Dooley.
 
Under the proposal, food producers would have to pay annual registration fees of $2,000 per facility, generating $600 million for FDA food-safety activities, more than doubling the current budget. The FDA would be required to conduct inspections every two years of both domestic and foreign makers of drugs and medical devices.

"Food firms testify fee would hurt" [Philly.com]
(Photo: Getty)
]]>
Mon, 28 Apr 2008 10:20:40 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=384667&view=rss&microfeed=true
<![CDATA[ As supermarket prices rise, people aren't ... ]]> As supermarket prices rise, people aren't just trading down from name brand food to store brands, they're also trading down from more expensive organic brands. Also, making their own detergent. [CNN Money]

]]>
Mon, 21 Apr 2008 15:57:07 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=382278&view=rss&microfeed=true
<![CDATA[ Hannaford Credit Card Theft Caused By Malware, Not Database Breach ]]> con_hannafordap.jpg Most corporate credit card data theft happens at the database level, like the massive T.J. Maxx breach. But Hannaford has notified investigators that the recent theft of 4.2 million accounts was caused by malware that was installed on the servers at each of its 300 locations. The software "intercepted data from customers as they paid with plastic at checkout counters and sent data overseas," reports CNET.

The breach appears to be one of the first in which credit card numbers were stolen while the information was in transit, or at the point of sale. One of a growing number of sophisticated attacks, it illustrates vulnerabilities in the communication between cash registers and branch servers, as Neal Krawetz of Hacker Factor Solutions has warned in research (PDF).
 
Andrew Conry of InformationWeek adds that Hannaford, in addition to the breach, has two related class action lawsuits on its hands alleging negligence in maintaining customer security. And he suggests that there might be some truth to the claims, noting that Hannaford should have noticed that "internal servers were transmitting outside the network to a strange IP. This should've raised flags somewhere—server logs, IDS logs, firewall logs."
"Malware to blame in supermarket data breach" [Cnet]

RELATED
"4.2 Million Credit Cards Exposed In Hannaford Supermarket Security Breach"
(Photo: AP/Pat Wellenbach)

]]>
Mon, 31 Mar 2008 10:47:09 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=374023&view=rss&microfeed=true
<![CDATA[ Use A Price Book To Save Money On Groceries ]]> For the ultimate in pricing transparency when shopping for groceries, use a price book. Frugal bloggers everywhere write about it like it's the GTD of grocery shopping, and our own reader marsneedsrabbits suggested it in a thread earlier this week:

The solution to all this is a price book. It costs whatever a cheap notebook costs you, and saves a surprising amount of money and starts saving you money immediately.
If you're detail oriented and ready to start cutting costs at the supermarket, here's more info along with links to downloadable forms, spreadsheets (for those spreadsheet junkies), and advice.

Faye Prosser at FamilyCorner writes, "A price book is simply a list of the items you use regularly and the best prices they sell for in the stores where you are willing to shop." That's it. While it's got a sort of "duh" obviousness about it, the power of such a list grows the more data you put into it, especially when you're finally able to easily compare unit prices for groceries from different stores and at different times of the year:

After a while you'll have an excellent price record of the things you like to buy. If you add dates to the entries you will begin to see the sale pattern for that item. You don't need to include everything you ever use in the course of a year, just those items you buy regularly. You can price items for as many stores as you want or just the main store at which you shop.
J.D. at Get Rich Slowly has a great introduction to the concept and several good links to get you started, and below are few more useful ones we found:
 
Printable price book forms:
http://organizedhome.com/make-price-book-save-money

More advice on how to set one up:
http://www.stretcher.com/stories/05/05mar14c.cfm

Downloadable spreadsheet:
http://www.uncommonwaytowealth.com/excel-finance-spreadsheets/grocery-savings-spreadsheet-price-book/

"Use a Grocery Price Book to Slash Your Food Spending" [Get Rich Slowly]
"Developing a Price Book" [Family Corner]
(Photo: Simon Shek)

]]>
Fri, 21 Mar 2008 13:54:05 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=370268&view=rss&microfeed=true